X4 - Fatal Error, Exit code: 123

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Idenwen
Posts: 13
Joined: Sat, 16. Nov 13, 23:42
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X4 - Fatal Error, Exit code: 123

Post by Idenwen »

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X4 - Fatal Error
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A fatal error has occurred and the game cannot recover.
Exit code: 123

EndCBQueue() failed for 'ui\core\presentations\debugline\debugline_recovered\gradient_02_diff'

Version: 7.60 - Code revision: 562021

If a troubleshooting page opens in your web browser, please follow the instructions on that page; otherwise please inform EGOSOFT GmbH technical support.
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OK
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No page popped up.

Edit: moved to english forum, bogatzky
CBJ
EGOSOFT
EGOSOFT
Posts: 54125
Joined: Tue, 29. Apr 03, 00:56
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Re: X4 - Fatal Error, Exit code: 123

Post by CBJ »

Please provide a DXDiag and vulkaninfo, and tell us whether or not your game is modified. An indication of when this happened (e.g. on first starting the game, in the start menu, when choosing a gamestart, after playing for a while) would also help.
MODifikaTOR
Posts: 13
Joined: Mon, 30. Jun 25, 07:13
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Re: X4 - Fatal Error, Exit code: 123

Post by MODifikaTOR »

I am facing this error too. It comes in different situations: at the very game start, at first save load, at sector or station approach. Here's my DXDiag and VulkanInfo information: https://drive.google.com/drive/folders/ ... sp=sharing.
CBJ
EGOSOFT
EGOSOFT
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Joined: Tue, 29. Apr 03, 00:56
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Re: X4 - Fatal Error, Exit code: 123

Post by CBJ »

Your graphics drivers are very out of date. The very latest NVidia drivers seem to fix a number of issues that people were having with other recent drivers, so it should be safe to update now. Make sure you update directly from the NVidia site; do not rely on Windows Update.
MODifikaTOR
Posts: 13
Joined: Mon, 30. Jun 25, 07:13
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Re: X4 - Fatal Error, Exit code: 123

Post by MODifikaTOR »

CBJ wrote: Mon, 30. Jun 25, 09:26 Your graphics drivers are very out of date. The very latest NVidia drivers seem to fix a number of issues that people were having with other recent drivers, so it should be safe to update now. Make sure you update directly from the NVidia site; do not rely on Windows Update.
Thanks, i'll try that.
MODifikaTOR
Posts: 13
Joined: Mon, 30. Jun 25, 07:13
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Re: X4 - Fatal Error, Exit code: 123

Post by MODifikaTOR »

I have updated my graphics card driver to version 576.80, but the error still persists:
Image
Now it came while i was approaching a sector througth the gates.
MODifikaTOR
Posts: 13
Joined: Mon, 30. Jun 25, 07:13
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Re: X4 - Fatal Error, Exit code: 123

Post by MODifikaTOR »

It gets me frustrating. I've faced 3 crashes in a row while launching the game. After i was able to lauch it, i got crashes in 2 and 7 minutes one after another. And all of them were with exit code 123 and different textures in error message.
CBJ
EGOSOFT
EGOSOFT
Posts: 54125
Joined: Tue, 29. Apr 03, 00:56
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Re: X4 - Fatal Error, Exit code: 123

Post by CBJ »

You might want to perform a full file verification on the game using the Steam (or GOG) client, just to make sure there are no file issues.

It would also be good to know what graphics settings you're using. Can you provide the config.xml file from the Documents\Egosoft\X4\[SteamID] folder, where [SteamID] is a numeric value?
Alan Phipps
Moderator (English)
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Re: X4 - Fatal Error, Exit code: 123

Post by Alan Phipps »

All of your Windows Error Reports in the DxDiag are LiveKernelEvent crashes. Those are not from game code as the OS prevents it from causing them, but are more usually from hardware or device driver issues. If you have now ensured driver integrity, then I would look at doing some integrity and stress testing of system memory, drives, power, cooling, and cpu to check if they can all stand up to the demands and loading of such as X4.
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