[#3657][7.5] Using Jump Gate or Superhighway while in menu eject ship out of the map

[alknon]

Hello,

[updated to include missing information]

-Version and language: 7.5 (553255), English
-Modified: No
-Game start being played: The Young Gun
-Exact nature of the problem, where and when it occurs and what you were doing at the time:

Since 7.5 update I have a problem using Jump Gates, when I'm in auto pilot and in station build mode.
Way to reproduce :
- In a new game
- Get close to Jump Gate
- Create an empty plot in any sector
- "Start Guidance to a Position" to another sector
- Get in the pilot seat an start the autopilot
- Open the menus and open "Build Mode" on the empty slot
- Wait for the ship to go through a Jump Gate or Superhighway
- Close the menu

What happen:
- The ship in now ejected out of the map at speed ranging from 100k/s up to 7000k/s out of the map
- I've to reload the last savegame if I don't want to lose the ship

The problem never happen when an npc pilot the ship, or if I'm not in build mode

Recording of the problem: https://drive.google.com/file/d/14ADNvR ... sp=sharing

-Any possibly relevant changes you have made to your game, system, or software before the issue occurred:
Update to 7.5 and Hyperion DLC

Save file: https://drive.google.com/file/d/1BegbJD ... sp=sharing
System specifications :
- dxdiag https://drive.google.com/file/d/14xf_BK ... sp=sharing
- vulkaninfo, file not found error




Best regards.

[euclid]

Please provide all information as descibed in the sticky post here in this forum.

Cheers Euclid

[alknon]

Thanks, I've included all appropriate information as requested, let me know if you need more information.
Best regards

[alknon]

It would be great if anyone could take 5min and try to reproduce the steps in the video and post their finding here.

I have already verified the file integrity in Steam. Also I've reinstalled Windows 11 a few days ago but that did not solve the issue either.

I'll try to setup another computer just to be sure it is not hardware related.

[z1ppeh]

Some of us players have tried to replicate this to no avail. The extremely rare occasions it happens I have found it is when ships bump at a very particular angle and a very particular speed. Its not easily replicatable thus probably an extreme edge case which means fixing this is a nightmare.

[alknon]

Thanks for checking on your end.

I've finally updated and installed x4 on my laptop and I don't have the problem on it.

As I could replicate the problem 100% of time with any portal, there must be another factor on my main computer. What is strange is that I do not have the problem if I'm not in build mode.

I'm checking if there is any guide to completely reset all game settings.

[alknon]

Update

I've uninstalled the game in Steam, deleted the files left in the installed folder and remove the Egosoft folder under documents. Reinstalled the game in Steam and I still have the same issue.

Then I've change the game version to "7.1 - Version 7.10 Hotfix 3 (legacy)" in Steam, and I do not have the problem anymore with this version.

Updated back to latest version and the problem happen again.

I'm not sure what kind of information I could provide or how I could help if anyone wants to investigate this issue further.

I've a workaround by letting the captain move me around or by making sure to not open the menu during long travel.

It seems to me that autopilot is not working in the same way when the menu/build mode is open. And something in my configuration make the calculation go wrong or miss some steps.

[euclid]

Thanks for your report. The Dev Team is aware of it and may come back to you if further information is required.

Cheers Euclid