No Sound - resolved

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vrod
Posts: 136
Joined: Tue, 29. Sep 09, 19:03
x4

No Sound - resolved

Post by vrod »

Lately when I play, there is no sound.
In windows and other Steam games, it is fine. Only X4 is a problem.

I went into the game's sound settings and toggled sound on/off, as well as trying the other output options. Nothing works. Even 2 cold boots.

Anyone else having this issue? Was wondering if this was a special reward for getting the Hyperion. :P

thanks!
CBJ
EGOSOFT
EGOSOFT
Posts: 54171
Joined: Tue, 29. Apr 03, 00:56
x4

Re: No Sound

Post by CBJ »

We're not going to be able to help you without any information to work with. Please see the very first thread at the top of the forum, entitled "Technical Support Requests - Please read this before posting!", and provide the information requested there.
vrod
Posts: 136
Joined: Tue, 29. Sep 09, 19:03
x4

Re: No Sound

Post by vrod »

Version 7.50 and language English

Whether or not your game is modified using any third party scripts or mods (see note below).
All mods and third party scripts have been turned off and the game totally restarted. Protective UI is on too.
Only mods on are Split Vendetta, Cradle of Humanity, Tides of Avarice, Kingdom End and Hyperion Pack.

Game start being played.
The Untested Explorer.

Exact nature of the problem, where and when it occurs and what you were doing at the time.
Have not played in a long time. Installed Hyperion Pack and noticed that there is no sound.
I play in full screen mode.

Any possibly relevant changes you have made to your game, system, or software before the issue occurred.
No. Sounds has no issues for any other game or application.

Where appropriate, additional symptoms, error messages, links to saves *, screenshots and crash dump files (see this Wiki entry).
Your system specifications in the form of a DxDiag report and vulkaninfo (see this Wiki entry).**
** See DXDIA here; https://drive.google.com/file/d/1xBO0QN ... sp=sharing
** See VulkanInfo here; https://drive.google.com/file/d/19KUgPP ... sp=sharing

I did not include a save game, because the sound does not even work when the game starts.

I have tried deleting the config.xml file (in documents directory) as well as verifying the steam files, No launch codes, no mods....etc. Has no sound when game starts. No sound with a new game either.
CBJ
EGOSOFT
EGOSOFT
Posts: 54171
Joined: Tue, 29. Apr 03, 00:56
x4

Re: No Sound

Post by CBJ »

You have several sound devices, one of which has drivers that are 8 years out of date. Disable any that you're not using, update the drivers for others, and make sure you're using the right one in the game settings.
vrod
Posts: 136
Joined: Tue, 29. Sep 09, 19:03
x4

Re: No Sound

Post by vrod »

Issue has been solved.
Seems like X4 was looking for the sound devicespecified in NVidia Control Panel. (which was disabled)
I was expecting for X4 to use the sound device as specified by my window sound setting.

Did not have to update anything. Last time I updated something, all of my auxilliary monitors stopped working! (Win-7 to Win-10)


Thanks!
-Vic

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