(7.10) experiencing CTD can i get some help? - Resolved after sorting out updates.

[hairoom]

I'm playing vanilla(7.10) without any mod and activated all published DLC

I paste error log and save file address as follows.

Can i get help with those information?

Thank you in advance.


save file :
https://drive.google.com/file/d/1yUK8_n ... drive_link

error log :

Logfile started, time Thu Dec 12 22:31:22 2024
[General] 0.00 'NVIDIA GeForce RTX 4090' NVIDIA-driver v566.36.0 (Vulkan 1.3.289) check=1
[General] 0.00 'AMD Radeon(TM) Graphics' AMD-driver v2.0.258 (Vulkan 1.3.242) check=1
[Init ] 0.00 Entering startmenu in 7.10 (538965)
[Init ] 0.00 Loading saved game 'save_010', first pass
[Init ] 0.00 - Saved in 7.10 (538965), game time = 17d 06h 19m, gamestart 'custom_budgeted' started in 7.00 (534380)
[Init ] 1491576.21 Loading saved game 'save_010', second pass
[General] 1491579.07 ======================================
[=ERROR=] 1491579.07 P:\dev\P1_hotfix\src\X4\ui\core\xanark\anarkviewbridge.cpp(101): Warning. The current frame was already updated without processing the update event. Check for errors in addon scripts issuing too many update calls.
(version: 7.10 - Code revision: 538965)
[General] 1491579.07 ======================================
[General] 1491598.32 ======================================
[=ERROR=] 1491598.32 C:/Program Files (x86)/Steam/steamapps/common/X4 Foundations/.../menu_map.lua(27495): GetComponentData(): Component 32595 does not exist any more
[General] 1491598.32 ======================================
[General] 1491670.92 ======================================
[=ERROR=] 1491670.92 Context:md.FactionLogic.BuccaneersFactionLogic_Manager.Find_Faction_Headquarters: No suitable location for 공작의 폭풍 HQ found!
[General] 1491670.92 ======================================
[General] 1491960.48 ======================================
[=ERROR=] 1491960.48 SoundInstance::BE_SetupSourceVoice() alGenSources gave error 40961 AL_INVALID_NAME, name sfx\animation\anim_airlock_open_01!
[General] 1491960.48 ======================================
[General] 1491970.94 ======================================
[=ERROR=] 1491970.94 Context:md.FactionLogic.BuccaneersFactionLogic_Manager.Find_Faction_Headquarters: No suitable location for 공작의 폭풍 HQ found!
[General] 1491970.94 ======================================
[General] 1492015.59 ======================================
[=ERROR=] 1492015.59 MAX_LAYERS exceeded - remaining layers merged
[General] 1492015.59 ======================================




Logfile started, time Thu Dec 12 23:10:04 2024
[General] 0.00 'NVIDIA GeForce RTX 4090' NVIDIA-driver v566.36.0 (Vulkan 1.3.289) check=1
[General] 0.00 'AMD Radeon(TM) Graphics' AMD-driver v2.0.258 (Vulkan 1.3.242) check=1
[Init ] 0.00 Entering startmenu in 7.10 (538965)
[Init ] 0.00 Loading saved game 'save_010', first pass
[Init ] 0.00 - Saved in 7.10 (538965), game time = 17d 06h 25m, gamestart 'custom_budgeted' started in 7.00 (534380)
[Init ] 1491914.67 Loading saved game 'save_010', second pass
[General] 1491940.20 ======================================
[=ERROR=] 1491940.20 table:createDescriptor(): Initial selected cell '4 / 1' specified, but is not interactive. Skipping selection. (widget type = 'cell')
[General] 1491940.20 ======================================
[General] 1491963.96 ======================================
[=ERROR=] 1491963.96 P:\dev\P1_hotfix\src\X4\ui\core\xanark\anarkviewbridge.cpp(101): Warning. The current frame was already updated without processing the update event. Check for errors in addon scripts issuing too many update calls.
(version: 7.10 - Code revision: 538965)
[General] 1491963.96 ======================================
[General] 1491970.94 ======================================
[=ERROR=] 1491970.94 Context:md.FactionLogic.BuccaneersFactionLogic_Manager.Find_Faction_Headquarters: No suitable location for 공작의 폭풍 HQ found!
[General] 1491970.94 ======================================
[General] 1492096.51 ======================================
[=ERROR=] 1492096.51 Widget system error. Failed to set initial selected column. Selected-column will not be changed. Error: specified column contains a non-selectable element and hence cannot be selected
[General] 1492096.51 ======================================
[General] 1492270.94 ======================================
[=ERROR=] 1492270.94 Context:md.FactionLogic.BuccaneersFactionLogic_Manager.Find_Faction_Headquarters: No suitable location for 공작의 폭풍 HQ found!
[General] 1492270.94 ======================================
[General] 1492305.93 ======================================
[=ERROR=] 1492305.93 Sound::LoadOggFromMemory() Error while decoding ogg/vorbis -3
[General] 1492305.93 ======================================





Logfile started, time Thu Dec 12 23:30:32 2024
[General] 0.00 'NVIDIA GeForce RTX 4090' NVIDIA-driver v566.36.0 (Vulkan 1.3.289) check=1
[General] 0.00 'AMD Radeon(TM) Graphics' AMD-driver v2.0.258 (Vulkan 1.3.242) check=1
[Init ] 0.00 Entering startmenu in 7.10 (538965)
[Init ] 0.00 Loading saved game 'save_010', first pass
[Init ] 0.00 - Saved in 7.10 (538965), game time = 17d 06h 28m, gamestart 'custom_budgeted' started in 7.00 (534380)
[Init ] 1492138.20 Loading saved game 'save_010', second pass
[General] 1492158.58 ======================================
[=ERROR=] 1492158.58 P:\dev\P1_hotfix\src\X4\ui\core\xanark\anarkviewbridge.cpp(101): Warning. The current frame was already updated without processing the update event. Check for errors in addon scripts issuing too many update calls.
(version: 7.10 - Code revision: 538965)
[General] 1492158.58 ======================================
[General] 1492270.94 ======================================
[=ERROR=] 1492270.94 Context:md.FactionLogic.BuccaneersFactionLogic_Manager.Find_Faction_Headquarters: No suitable location for 공작의 폭풍 HQ found!
[General] 1492270.94 ======================================

[CBJ]

Could you also provide a DXDiag please, as requested at the top of the forum? Crashes to desktop frequently involve system components and drivers, and without a DXDiag we have no information about those to work with.

[hairoom]

Could you also provide a DXDiag please, as requested at the top of the forum? Crashes to desktop frequently involve system components and drivers, and without a DXDiag we have no information about those to work with.

Yes of course.

https://drive.google.com/file/d/1dJj50o ... sp=sharing

[Alan Phipps]

Hello. Your DxDiag shows that your AMD graphics driver (and hence its Vulkan version) is 18 months older than your Nvidia driver. That can be a problem as the two device Vulkan versions will communicate between each other even though onboard graphics are not supposed to be used with X4.

Your Windows Error Reporting shows LiveKernelEvent and Blue Screen issues alongside your X4, Oculus, Windows Manager, and Microsoft Defender issues and those tend to indicate fundamental device/driver rather than game code issues. Start by excluding X4 gamefile and save folders from Windows Defender real-time checking, unplug your Oculus device if you are not using it with X4, and update your AMD onboard graphics driver and then see if any of that helps. Good luck.

[hairoom]

Hello. Your DxDiag shows that your AMD graphics driver (and hence its Vulkan version) is 18 months older than your Nvidia driver. That can be a problem as the two device Vulkan versions will communicate between each other even though onboard graphics are not supposed to be used with X4.

Your Windows Error Reporting shows LiveKernelEvent and Blue Screen issues alongside your X4, Oculus, Windows Manager, and Microsoft Defender issues and those tend to indicate fundamental device/driver rather than game code issues. Start by excluding X4 gamefile and save folders from Windows Defender real-time checking, unplug your Oculus device if you are not using it with X4, and update your AMD onboard graphics driver and then see if any of that helps. Good luck.

Thank you for advice.

According to your support i tried everything that out of game option such as drivers and updates.
The problem seems solved but it had been solved after windows update.
It seems microsoft did something...

Thank you again. have a nice day.

oh... and... if you are interested in my feel about this happening...
https://www.youtube.com/watch?v=2zpCOYkdvTQ

[hairoom]

Hello. Your DxDiag shows that your AMD graphics driver (and hence its Vulkan version) is 18 months older than your Nvidia driver. That can be a problem as the two device Vulkan versions will communicate between each other even though onboard graphics are not supposed to be used with X4.

Your Windows Error Reporting shows LiveKernelEvent and Blue Screen issues alongside your X4, Oculus, Windows Manager, and Microsoft Defender issues and those tend to indicate fundamental device/driver rather than game code issues. Start by excluding X4 gamefile and save folders from Windows Defender real-time checking, unplug your Oculus device if you are not using it with X4, and update your AMD onboard graphics driver and then see if any of that helps. Good luck.

Thank you for advice.

According to your support i tried everything that out of game option such as drivers and updates.
The problem seems solved but it had been solved after windows update.
It seems microsoft did something...

Thank you again. have a nice day.

oh... and... if you are interested in my feel about this happening...
https://www.youtube.com/watch?v=2zpCOYkdvTQ

After expreiencing lots of more CTDs, i finally figure it out ish....
Remove recent windows update and it going well....

[Alan Phipps]

It might be worth a review of your device and Intel chip drivers for updates and WHQL (release version) status to make sure that you don't have an older driver with a now unsupported aspect.

Alternatively, it may be that your last Windows Update was itself incomplete or corrupt and, while rolling back has resolved the issue for now, you might be OK too if you update Windows again to gain the latest Windows stability and security improvements. Recent Windows updates are not reported as breaking the game for other X4 players.

[hairoom]

It might be worth a review of your device and Intel chip drivers for updates and WHQL (release version) status to make sure that you don't have an older driver with a now unsupported aspect.

Alternatively, it may be that your last Windows Update was itself incomplete or corrupt and, while rolling back has resolved the issue for now, you might be OK too if you update Windows again to gain the latest Windows stability and security improvements. Recent Windows updates are not reported as breaking the game for other X4 players.

Yes. as your suggestion, i checked all drivers and all of them are up to date version now.

But when i perform additional test with other games, other games also experiencing CTD too.

All of them just magically disappeared when i removed few windows updates...