game keeps crashing every5-10 mins - modified game, player investigating

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CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

game keeps crashing every5-10 mins - modified game, player investigating

Post by CloudedxMarbles »

been playing on a new PC i got and the game runs amazing till it crashes, not sure where the issue is as i use and got the same mods i had before... i also cannot get the vulkaninfo on a txt file as it keeps saying the specifies path can't be found, i also have no idea where to upload my crash dump and dxdiag
CBJ
EGOSOFT
EGOSOFT
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Joined: Tue, 29. Apr 03, 00:56
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Re: game keeps crashing every5-10 mins

Post by CBJ »

Moved to Tech Support. Please see the very first thread at the top of this forum for information on how to provide the information we'll need to have any chance of being able to help you. That thread also explains how to provide it to us.
CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

Re: game keeps crashing every5-10 mins

Post by CloudedxMarbles »

i think i got it all down, i also play with SWI(star wars interworlds) version 7.10 hotfix 3 on steam, it seems if i just stare into space it works but if i do stuff on the map it crashes

https://drive.google.com/drive/folders/ ... drive_link

let me know if that works or if i need a different site etc. thanks :)
CBJ
EGOSOFT
EGOSOFT
Posts: 54239
Joined: Tue, 29. Apr 03, 00:56
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Re: game keeps crashing every5-10 mins

Post by CBJ »

The site is fine, but you need to make the files accessible to anyone with a link.

Please note that playing a modified game means we may not be able to help, as the problem could be caused by the mod(s) you're using.
CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

Re: game keeps crashing every5-10 mins

Post by CloudedxMarbles »

i made it accessible with the link. sorry i did not know how to use google drive lol and yeah i figure you may not be able to help, but i also figure best to start here :)
CBJ
EGOSOFT
EGOSOFT
Posts: 54239
Joined: Tue, 29. Apr 03, 00:56
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Re: game keeps crashing every5-10 mins

Post by CBJ »

The crashdump is a bit inconclusive, but it does suggest that it could be mod-related as it comes from a part of the game that is frequently modified and doesn't have any known issues when used with unmodified files.

The only thing that stands out in your DXDiag is that you have quite a few sound devices, with drivers of wildly varying ages. I suggest you disable any devices you're not using and install updated drivers for your on-board Realtek sound device (use the Realtek website for this, not Windows Update). It probably won't help, but it's worth a try.

Other than that I'm afraid you're going to have to reproduce the problem with an unmodified game (not just a save where mods have been disabled) in order for us to spend any more time investigating. Failing that you'd have to take the matter up with the author(s) of the mod(s) you are using.
CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

Re: game keeps crashing every5-10 mins

Post by CloudedxMarbles »

Gotcha thank you for your time and will try a non modified save etc. see if I can narrow down what the issue may be, I shall also update more of my drivers manually and see if the issue keeps going. If you wish to close this, I would appreciate it, again thank you for your help
CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

Re: game keeps crashing every5-10 mins - modified game, player investigating

Post by CloudedxMarbles »

sorry to revive this, but even on medium graphics it still happens, but so i get this right, disable all mods and start a vanilla save? just curious if i have to remove the mods or just starting a new save without them on is fine, i really want this to work as my old PC had no crashed but ran like poop lol
CBJ
EGOSOFT
EGOSOFT
Posts: 54239
Joined: Tue, 29. Apr 03, 00:56
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Re: game keeps crashing every5-10 mins - modified game, player investigating

Post by CBJ »

Ideally you'd move the entire modified installation out of the way and create a fresh, clean one, because some mods leave files lying around outside the expected mod locations, which the game has no way of knowing about. However, if that's a problem then you could first try just disabling all mods and starting a fresh game. If that doesn't show up as modified in the menus then there's a reasonable chance that your installation is otherwise clean.
CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

Re: game keeps crashing every5-10 mins - modified game, player investigating

Post by CloudedxMarbles »

all good since i still the mod zips still lying around i'll just remove them and grab a clean install to double make sure :) i'd rather be safe and figure out the issue, might take a bit longer but figuring it out will be good and maybe help others
Candaan001
Posts: 69
Joined: Mon, 25. Oct 21, 06:33
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Re: game keeps crashing every5-10 mins - modified game, player investigating

Post by Candaan001 »

CloudedxMarbles wrote: Thu, 21. Nov 24, 23:51 been playing on a new PC i got and the game runs amazing till it crashes, not sure where the issue is as i use and got the same mods i had before... i also cannot get the vulkaninfo on a txt file as it keeps saying the specifies path can't be found, i also have no idea where to upload my crash dump and dxdiag
Just a thought... How "new" is new?
A week, six months?

The only reason I ask is I had a client with a "new" gaming computer with a similar crashing issue.
Turned out the CPU heatsink wasn't fitted correctly and was not contacting the surface properly.
CloudedxMarbles
Posts: 7
Joined: Thu, 21. Nov 24, 23:46

Re: game keeps crashing every5-10 mins - modified game, player investigating

Post by CloudedxMarbles »

just got it around a week ago, but i could go and check that everything is attached the way it should be
Candaan001
Posts: 69
Joined: Mon, 25. Oct 21, 06:33
x4

Re: game keeps crashing every5-10 mins - modified game, player investigating

Post by Candaan001 »

Good luck. I hope it turns out to be something simple for you.
If you're not sure about something there are plenty of demonstration videos on youtube, or you could try asking here.

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