[7.0] Presence of graphic artifacts - Fixed

[obiwan136]

Hello to everyone !

Here is my issue : since the last 7.0 update I discovered important graphic artifacts. It appeared in game but also in the main menu as shown below. As you understand, it's almost unplayable in game. It's not linked directly to the dlc but only to the new 7.0 version.
https://i.postimg.cc/tJ1bt9h8/20240624120053-1.jpg

As requested by the technical support forum, please find the following informations :

- version 7.0, language : French
- vanilla game (no mods)
- Young gun start (Val Selton)
- problem occurs with the last 7.0 update
- not any change in my game, system, software, etc...
- Dxdiag : https://drive.google.com/file/d/1YRK5RS ... drive_link
- Vulcaninfo : https://drive.google.com/file/d/1uBHLbW ... drive_link

Thanks in advance for any support you could provide to help me understand and solve this issue !

Best regards,

[CBJ]

I can't access your files without creating an account, and the site prevents me from using the "back" button to get out. Please upload the files to somewhere like DropBox or Google Drive that does not behave like that.

In general, graphical artifacts like this are hardware or driver related. The fact that it happened at the same time as the 7.00 update may be a coincidence, or it may be simply that the game is placing more load on your system than before, and exposing an underlying problem that wasn't exposed before.

Once you've made the files available, we might be able to offer more advice.

[obiwan136]

Ok sorry for that, I'm not use to share files like that. I followed your advice and now it may be accessible on Google Drive.

I can confirm that all my graphic card drivers are up to date. I would be suprised my computer configuration would not be powerful enough to manage the new 7.0 update... but who knows !

And just to complete my explanations about this issue, during loadings the frame is without any artefacts. Only during game and main menu.

[CBJ]

It's not a question of it not being powerful enough. Artifacts like this can be the first sign of hardware starting to develop a fault.

However, before we jump to that conclusion, let's start by updating your graphics drivers, which I can now see are over a year out of date. Make sure you go to the AMD site for those rather than using Windows Update, which is hopeless for this.

[obiwan136]

Ok so, you were right, I updated my graphic drivers via the AMD site and not Windows Update (which did not find any of them). And now all the artifacts disappeared ! Looks like the issue is solved !
I will keep in mind your advice to not use Window Update so far.

Thanks for your quick and efficient response ! If any other issues come up, I will keep you aware.

Have fun with this new X4 update !

[CBJ]

Great to hear. Thanks for letting us know that it was a working solution.