The data of the linked game the online is lost.

[BlackCat_In_boots]

Hello. Help please. The situation is as follows. I bought the game for pre-order and immediately registered it to play online. But after a while online in the game became irrelevant and did not work. This time I was just playing with mods to pass the time and for a long time I was just waiting for game updates. Now, after 2 years, I decided to return to the game again with an updated online, but my old account is lost. I made a new one, but I can't register the steam and the game on it because he writes to me that such a steam has already been registered. What should I do? I can send you my steam data or make a video that this account belongs to me. Tell me the email of the old account to which I registered the game so that I can restore the data or if the account is deleted by the administration, how can I re-register the game for online?

Version of the game. 5.10. or beta 6. The language of the game is Russian. All add-ons have been purchased.
I have previously contacted support on the Russian forum, but I was advised to contact technical support.

[Alan Phipps]

Hello. Please send a Private Message (PM) to Egosoft dev CBJ with all the information you can remember about the old account. For example: forum username, who your internet service provider was then, about when you think you last used it, and what X games were registered with it. Also please provide him with your Steam Username and any other useful details you can remember that may be relevant to it.

Please do not provide any of this information in public forum.

Good luck.