A saved game won't load - Devs on the case

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Tahidi
Posts: 2
Joined: Sun, 13. Jan 19, 14:32

A saved game won't load - Devs on the case

Post by Tahidi »

Game Version: 2.0 and 2.2 beta
Language: English
No mods, ever
DxDiag: https://pastebin.com/tvMeWXdL
Problem: A save file last played in version 1.6 will no longer load in version 2.0 or 2.2. The game will begin to load it but always gets stuck at 99%. Same happens with auto saves of the same play-through.

Things I have tried:
Starting a new game (Works)
Re-installing the game (Same issue)
Editing the save file to think it was saved in version 2.0 (Same issue)
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 31811
Joined: Fri, 16. Apr 04, 19:21
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Re: A saved game won't load

Post by Alan Phipps »

I hope you copied the save(s) before doing any edits. If so, please upload and link an unedited vanilla save with the issue here and the devs might check it out.

Just as a sanity check, these are not saves made with the 2.10 stability beta are they? We know that they probably won't work well (if at all) outside 2.10.

Have you verified the X4 gamefiles cache since the last update (if from Steam obviously)?

One of your X4 critical issues is reported as a graphics driver issue with nvoglv64.dll_unloaded. You may need to reinstall or even roll-back your graphics driver.

As a final piece of advice, I would get the latest Realtek driver for your Realtek onboard sound chipset rather than use that Microsoft generic driver, and I would disable all the other sound devices and drivers that you do not use in Device Manager, Sound/Audio Devices (right-click on a device in the listing to get an enable/disable pop-up).

Good luck.
A dog has a master; a cat has domestic staff.
Tahidi
Posts: 2
Joined: Sun, 13. Jan 19, 14:32

Re: A saved game won't load

Post by Tahidi »

Yes, of course; link to the save https://we.tl/t-yPNVsIZn7v

And no, I have not downloaded any beta version prior to testing 2.2 with this issue

Yes, I also tried verifying the game files, no issues were found
Peter K
EGOSOFT
EGOSOFT
Posts: 372
Joined: Mon, 25. Jan 10, 15:36
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Re: A saved game won't load

Post by Peter K »

Thanks for the save game. I have confirmed your problem and we will put it on our fix list!
You don't know it is the day before, until the day after!
Mist Dragon
Posts: 17
Joined: Mon, 3. Dec 18, 04:45
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Re: A saved game won't load - Devs on the case

Post by Mist Dragon »

I have a similar issue, but I haven't done any beta...was playing the game and all was fine...the next morning I go to load it and none of my game files will actually get past 99%.

Nothing on the pc changed, unless there was a windows update that didn't require a reboot.
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 31811
Joined: Fri, 16. Apr 04, 19:21
x4

Re: A saved game won't load - Devs on the case

Post by Alan Phipps »

@ Mist Dragon: As you saw above, it took a link to a vanilla save before the devs could identify the issue. Please start your own thread and provide the information and links needed to assist the devs.
A dog has a master; a cat has domestic staff.

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