1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Ask here if you experience technical problems with X4: Foundations.

Moderator: Moderators for English X Forum

Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

If it was possible, I would request my money back.
Today I decided to stop playing X4. If the devs are interested, I can give them my email address, so they can contact me when the game eventually becomes stable (if that ever happens).

I have played all X games and this is the best of them theoretically.
But The inability to play for more than an hour, is not good enough.

This is the most bugged game I have ever played in 40 years.

It is an alpha stage game at best.

1.6 beta was better than 1.5, but now I have 1.6, things are much worse.

The game crashes to desktop within an hour of starting, for no apparent reason.
Different scenarios, locations, game functions and events, the same thing happens.

Other bugs:
Autopilot says autopilot deactivated, when I want to use it.
The crashes to desktop are even quicker than before. I am sick of constantly losing all recent activity.
If I try to use SETA with autopilot the display goes crazy then crashes the game.
When I am left or right clicking on something in a menu, 50% of the time it takes me to a completely different object, item or menu.
The game now lags worse than ever before.
All loading screens are much slower.
SETA is constantly being disabled by stupid events or reports. Such as when a trade is completed, even when I have all possible event reports are turned off.
Ships orders disappear for no reason.

My system information etc:
Version 1.60, English.
I started playing the game 5 minutes after it was released.
The game is not modified in any way.
All the bugs occur randomly.
I haven't made any changes to my system or software.
All drivers have been updated.
I verified the game files (ok), then I reinstalled the game.

Here are the dxdiag and vulkan files.
https://www.dropbox.com/s/nbhnx0jobv6zz ... g.txt?dl=0
https://www.dropbox.com/s/rhp45ni4krzfr ... o.txt?dl=0

Todays dump files.
https://www.dropbox.com/s/q5zssavbg9tzb ... 7.dmp?dl=0
https://www.dropbox.com/s/le9ja7ygc6ewk ... 1.dmp?dl=0

This is the uidata file.
https://www.dropbox.com/s/6bclwlcljrlh3 ... a.xml?dl=0

Here is the last autosave game from today.
https://www.dropbox.com/s/qtke4b9madxkm ... ml.gz?dl=0
CBJ
EGOSOFT
EGOSOFT
Posts: 54303
Joined: Tue, 29. Apr 03, 00:56
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by CBJ »

There were no changes between 1.6 Beta 3 and the 1.6 release version, so any difference in behaviour would have to be down to external factors.

I'll make sure to pass on the dump files to the relevant person for analysis.
Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

I accept what you are saying.
Logically That is what I thought.
However the differences I experienced actually happened, which is not logical.
Thanks.
stefanEgo
Posts: 545
Joined: Thu, 11. Apr 13, 14:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by stefanEgo »

Hi Odd Ball,

I quickly checked the information you provided us with regarding the crash you are experiencing. That crash is tracked now as https://www.egosoft.com:8443/jira/browse/X4-196 (progress on resolving that issue will be provided there as they become available) and has been assigned to the appropriate developer.

The crash is not new with 1.60 and we are not aware of any changes between 1.50 and 1.60 which could have increased the frequency of running into this crash. Crashes like these are usually somehow related to how you play play the game or how the universe develops. So the frequency you experience a certain crash can change while progressing in the game. Atm we are not aware of a particular pattern to reliably trigger this crash and your information support our current data that this crash happens mainly randomly (after some play time).

Please understand that while we are continuously working on resolving crashes and other issues in the game, we are focusing our effort mainly on the most severe ones (i.e. in case of crashes this means that we are focusing primarily on the most common crashes). In this case the crash is certainly severe and was already on our roadmap for 2.0. It just slightly missed the slot for the 1.60 work.
That said, we hope to have this issue resolved for good during the upcoming beta phase.

In general: If you run into a crash repetitively and don't get a webpage pointing you to further details regarding that crash, feel free to report it in the forums. We really rely on players reporting these issues (especially if these are less common and tied to a specific pattern which might be out of the ordinary and hence would not be ranked high enough on our end to be investigated). Once we are aware of s/o running into the issue, we have further means to triage the problem and determine whether it's caused on the players side (f.e. some 3rd-party tool or hardware/driver malfunction) or whether it's a crash which needs to get fixed in the game.
Stefan Hett
Tilen
Posts: 360
Joined: Sun, 9. Dec 18, 19:37
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Tilen »

Please let it be 2.0 beta! I'm salivating. Give!!
Praise Bernd!
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 31814
Joined: Fri, 16. Apr 04, 19:21
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Alan Phipps »

Please keep posts here directly relevant to assisting with the fixing of the technical issues in the thread.
A dog has a master; a cat has domestic staff.
Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

Thanks for your quick reply.

Can you give me a specific time lime for the fix (v 2.0). Because the game is to irritating, frustrating and time wasting, for me to consider playing again.

In a previous thread (v 1.5), I complained about random crashes and very frequent crashes when saving the game.
You replied saying this would be fixed in the next update (v 1.6).
The save game crashes have gone but random crashes have increased a great deal. And increased again between 1.6 beta and released 1.6.
This has reached the point where I can't play anymore.

I would also like to inform you that I am a fully qualified P.C. engineer. So I am constantly aware of the staus of my hardware, drivers and software.
Furthermore I can play all other games without any problems, other than commonly known issues.
They include the following:
Assassin' Creed Odyssey, Far Cry 5, Sniper Elite 4, Total War Warhammer 2, Watch Dogs 2, Wolfenstein 2 The New Colosus etc.
None of these games cause any crashes to desktop.
Therefore I suggest my system is completely stable, without some 3rd party problems or inteference.
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 31814
Joined: Fri, 16. Apr 04, 19:21
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Alan Phipps »

Everything there is to know about 2.0 is in the recent 'Roadmap' Announcement.

As to your system stability and upkeep, nobody here has questioned that. What was more accurately sought was whether there were any gameplay patterns and commonalities that you can recall from during the lead up periods to your issues. 'Random' crashes are often not really all that random, hence the devs are seeking to identify any potential repeatable trigger conditions to help to replicate the situations on a test system.

The perception that there is a performance difference between good installs of 1.60 beta 3 and 1.60 release pre-Hotfix 1 is somewhat mystifying though. I'm not sure how that can have come about.
A dog has a master; a cat has domestic staff.
Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

I can't think of any commonalities.
The crashes happen when I am building a factory, or travelling on a highway , even when moving locally.
Also when I am doing various tasks in different menus and looking at the map.
Plus when I am using SETA, or walking around a factory.

I hope this helps
furirkeeper
Posts: 195
Joined: Sun, 2. Dec 18, 10:32
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by furirkeeper »

Maybe an obvious observation, but if the crash does not depend on external factors and no pattern has been observed by the player. Then possibly the crashes comes from the something connected to the status of the game universe, i.e. inventory on some station, number of ships, etc., or what the AI somewhere is trying to do.
This could also be why the number of crashes has increased, simply because this something in the universe changed.
The submitted save-game sounds like the best way to resolve this, maybe just letting in run, when the devs find the time.

Happy patching.
nalim27
Posts: 363
Joined: Tue, 24. Jan 06, 20:04
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by nalim27 »

Hello,
just mine two cents:
1. You said you do not changed any software and final 1.60 is not stable. But you also said that you are keep drivers updated - so maybe new drivers cause this issue (it can happens)?
2. 1.60 brings performance improvements, so you GPU is probably under more load than before - maybe stability problem are related to higher GPU temperature (or CPU)? Can you please watch temperatures of both GPU and CPU during playing?

As you probably know random crashes are hard to analyze.
Mine rig - X4 ready :-) Windows 10 64b
CPU: AMD Ryzen 2700X (stock clocks 3.7GHz + 4.3GHz boost), 32GB DDR4 3200MHz CL14 RAM,
GPU: AMD Vega64 8 GB HBM, played on 2569x1440, Freesync2
SSD: Samsung 970 EVO 1TB M.2 PCI-ex

CPU before 1.7.2018: Intel Xeon E5450@3.6GHz, 8GB DDR2 800MHz RAM,
Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

Hello.

Thanks for youR thoughts.

However my cpu is liquid cooled, along with my m/b. So no HEAT problems there.

I regularly use hardware monitor to check my gpu/system. My Inno3d 1080 X4 has 4 fans and is not overclocked, so no temperature problems when running any games.

But I will check temps again, if the game becomes stable enough to play.
pvarn
Posts: 48
Joined: Mon, 28. Jan 19, 21:22

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by pvarn »

Odd Ball,

You have not described your system in any detail except for cooling. As you know, when you use the word "unstable" to a tech support person, that means crashes which seems to be your main complaint. Although I experience many of the same "bugs" which for most people I see posting means undesired behavior, I do not experience crashes (CTD Crash to Desktop) as you seem to describe it, so there must be something unique to your system which is not shared by the majority of users of this software. There are so many other system contributions to instability besides cooling including other software, drivers, memory among others. Some people get an improvement when they use the Steam app to resync the files which repairs any game files which may have been written to the disk in a corrupted state.
-Pv-
Blah!
Posts: 19
Joined: Wed, 25. Feb 04, 22:33
x3tc

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Blah! »

hi odd Ball

Realy you play X -games 5 minutes after release you deserve all upcomming bugs for that :-) sorry but youre egosoft expiriance = like zero

Kinda common knowledge to give egosoft some space to fix it after release.
Loran_69
Posts: 98
Joined: Mon, 4. May 09, 16:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Loran_69 »

Blah! wrote: Sat, 2. Feb 19, 19:47 hi odd Ball

Realy you play X -games 5 minutes after release you deserve all upcomming bugs for that :-) sorry but youre egosoft expiriance = like zero

Kinda common knowledge to give egosoft some space to fix it after release.
Yeah, sure, don't play until few months pass, nobody should play until several months after release. Like this, bugs will not be discovered by the community, because no phase tests can embrace the tons of different machines which exist in the world, and Egosoft will close due to lack of money. and bugs will never be fixed...

If you know that well Egosoft you know you need to go through this phase, and things will be better soon. I'm glad Odd Ball reported this as at least it's helping everybody.

You, you deserve my special monthly Cup "I'm sure I'm the smartest guy in the World, Mom said it to me, period" ;)

Edit: Sorry Mods for the out topic...
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 31814
Joined: Fri, 16. Apr 04, 19:21
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Alan Phipps »

@ Loran_69: Your first two paragraphs were somewhat on-topic and acceptable. Your third was indeed off topic and also rather rudely discusses another poster; please don't do that here.

@ Blah!: I have dealt with this matter, so there's no reason to respond to that remark and even further derail the thread.

@ all: As per the first Announcement on this forum, you should only post in Tech Sp threads if you have something to add to the fixing or understanding of the issues raised by the OP of that thread.
A dog has a master; a cat has domestic staff.
Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

Hello Alan.

Thank you very much for your moderation of this thread.

I highly appreciate what you are doing.
Odd Ball
Posts: 18
Joined: Sat, 1. Dec 18, 10:12
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by Odd Ball »

Possibly the following new information may help the devs with this issue.

Earlier today I swapped saved games with a friend. I am waiting for his report.

When I ran his save, the game did not crash during 90 minutes of play.
Plus I didn't experience any of the more minor bugs I usually get.

However after about 1 hour of playing, things changed suddenly without any indication.
When I looked at the front of my ship the pulse lasers were thrashing about as if the game was running hyper fast, way beyond SETA speed.

Then on the map I was not able to teleport long distances.
This is significant because I have never experienced any teleport bugs, but my friend has had this problem for a long time.

All of this suggests that the bugs or some parts of them, are being contained within the saved games.
Plus they are capable of being transfered from one system to another.

I would like to add that it is unusual to see games that compress their saved games.
Which when decompressed contain such large files (almost half a gig in size).

So maybe you need to examing you saved games system, not only for content but also for structure.

I hope this will prove to be useful.

Many thanks for your continuing support with this issue.
NBCDumb
Posts: 246
Joined: Fri, 7. Nov 08, 10:47
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by NBCDumb »

Odd Ball wrote: Sun, 3. Feb 19, 15:53 Possibly the following new information may help the devs with this issue.

Earlier today I swapped saved games with a friend. I am waiting for his report.

When I ran his save, the game did not crash during 90 minutes of play.
Plus I didn't experience any of the more minor bugs I usually get.

However after about 1 hour of playing, things changed suddenly without any indication.
When I looked at the front of my ship the pulse lasers were thrashing about as if the game was running hyper fast, way beyond SETA speed.

Then on the map I was not able to teleport long distances.
This is significant because I have never experienced any teleport bugs, but my friend has had this problem for a long time.

All of this suggests that the bugs or some parts of them, are being contained within the saved games.
Plus they are capable of being transfered from one system to another.
Indeed recent X games (started with X3 so cannot judge previous versions) suffers from progressive gamesave corruption, not having anything to do with save/load procedures but with the way everything is saved, especially every IA state details, and IA and MD state tends to grow corruption over time, especially with early versions. Since X-Rebirth I often had to manually fix my saves now and then to keep things on track.
Have you tried enabling debug log in X4 and cross checking logs from crash occurences?
Odd Ball wrote: Sun, 3. Feb 19, 15:53 I would like to add that it is unusual to see games that compress their saved games.
Which when decompressed contain such large files (almost half a gig in size).

So maybe you need to examing you saved games system, not only for content but also for structure.

I hope this will prove to be useful.

Many thanks for your continuing support with this issue.
Compressed save games are not that uncommon, especially with sandbox games. What is a little bit more uncommon is rather the use of XML, which has a really poor noise to data ratio, binary structures would be way smaller than compressed XML and faster to read and parse or save, but we would loose the opportunity as players to analyse, fix or even mod our saves without a dedicated save editor, and compatibility across version could also be harder to maintain.
You can disable save compression from game options if you want.

I don't intend to offend you as you probably had the idea way before and checked it, but did you consider checking your power lanes (3.3v, 5v, +12v and -12v) stability? X4 is hitting rather hard on power consumption when you have high grade PC rigs, and can therefore make happen occasional instability while many modern triple A games would not. I don't think it's you issue given your problem description, but it is woth checking.

Just curious: Could you describe a little more the teleportation issue? What happens when you try?
Last edited by NBCDumb on Mon, 4. Feb 19, 21:02, edited 1 time in total.
NBCDumb
Posts: 246
Joined: Fri, 7. Nov 08, 10:47
x4

Re: 1.6 is less stable than 1.6 beta, so I give up trying to play this alpha game.

Post by NBCDumb »

Another thougt: did you try disabling Steam Overlay and cloud savegame sync?
Disabling Steam overlay helped me a lot with X-Rebirth and I ocasionnally had save corruption due to interrupted cloud savegame sync, probably not an issue since such corruption should be detected by ZIP CRC check, but sometimes Steam loose track of you running game instance and start syncing, locking savegame files and creates crash occurences when the game try to access them.

Return to “X4: Foundations - Technical Support”