Game crash after load in 5-10 seconds
Moderator: Moderators for English X Forum
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Game crash after load in 5-10 seconds
Simply exit to desktop after load, no messages, reason is unknown. Do support need save file? Crash is stable, continue to play isn't possible. Version 1.5
When will be patch?
When will be patch?
-
- Moderator (English)
- Posts: 31806
- Joined: Fri, 16. Apr 04, 19:21
Re: Game crash after load in 5-10 seconds
Are you on the beta version of Steam (not meaning the X4 beta); if so try with the normal Steam version. Have you verified the gamefile cache (if Steam) since the 1.50 release? Is your game modded and does a fresh vanilla start save load and play properly?
If that doesn't help then please see the first Announcement on this forum as without some useful info we really cannot help you properly.
If that doesn't help then please see the first Announcement on this forum as without some useful info we really cannot help you properly.
A dog has a master; a cat has domestic staff.
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Re: Game crash after load in 5-10 seconds
Steam version: from 4 jan 2019, 15:26:19, Steam api v018Alan Phipps wrote: ↑Tue, 22. Jan 19, 19:19 Are you on the beta version of Steam (not meaning the X4 beta); if so try with the normal Steam version. Have you verified the gamefile cache (if Steam) since the 1.50 release? Is your game modded and does a fresh vanilla start save load and play properly?
If that doesn't help then please see the first Announcement on this forum as without some useful info we really cannot help you properly.
Game files verified, all ok.
Game isn't modified.
Ver 1.5, rus
DxDiag:
https://drive.google.com/file/d/1h34iVT ... sp=sharing
Vulkan info:
https://drive.google.com/file/d/1C6d90X ... sp=sharing
Save file:
https://drive.google.com/file/d/1djz-KK ... sp=sharing
-
- Moderator (English)
- Posts: 31806
- Joined: Fri, 16. Apr 04, 19:21
Re: Game crash after load in 5-10 seconds
Hello. Looking at the DxDiag, you have two sound devices and drivers running at the same time, Nvidia and ASUS. I would disable whichever you do not use in Device Manager, Sound/Audio Devices (right-click on a device in the list there to get an enable/disable pop-up).
You have several ASUS gpu fan manager app crashes reported. I would try to find out what is going wrong there. Otherwise, you have no critical X4 crashes being reported in the DxDiag.
There have been slightly similar issues reported (random game freezes or issues on loading/launching) with Nvidia 1070/1080 or 2070/2080 graphics cards and drivers. There is an example thread here.
Good luck.
You have several ASUS gpu fan manager app crashes reported. I would try to find out what is going wrong there. Otherwise, you have no critical X4 crashes being reported in the DxDiag.
There have been slightly similar issues reported (random game freezes or issues on loading/launching) with Nvidia 1070/1080 or 2070/2080 graphics cards and drivers. There is an example thread here.
Good luck.
A dog has a master; a cat has domestic staff.
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Re: Game crash after load in 5-10 seconds
DxDiag does not necessarily show exceptions.Alan Phipps wrote: ↑Tue, 22. Jan 19, 22:01 Hello. Looking at the DxDiag, you have two sound devices and drivers running at the same time, Nvidia and ASUS. I would disable whichever you do not use in Device Manager, Sound/Audio Devices (right-click on a device in the list there to get an enable/disable pop-up).
You have several ASUS gpu fan manager app crashes reported. I would try to find out what is going wrong there. Otherwise, you have no critical X4 crashes being reported in the DxDiag.
There have been slightly similar issues reported (random game freezes or issues on loading/launching) with Nvidia 1070/1080 or 2070/2080 graphics cards and drivers. There is an example thread here.
Good luck.
Exception is there:
https://drive.google.com/file/d/1LQc5kp ... vpcHL/view
An exception was thrown at the address 0x00007FF3AD185220 in X4.exe: 0xC0000005: access violation during execution at 0x00007FF3AD185220.
Disabling nvidia audio did not help.
Asus 2080 rtx currently run on default freqs, reports may be caused when i find out max speed about month ago.
Access to deleted object is possible.
-
- Posts: 545
- Joined: Thu, 11. Apr 13, 14:12
Re: Game crash after load in 5-10 seconds
Could you check in the game folder (where the X4.exe resides) whether you have files with the .dmp-extension? If so, can you send the one which matches the in the filename encoded timestamp with the time the crash occurred to crash@egosoft.com (stating a reference to this thread in the subject/mail)?
Stefan Hett
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Re: Game crash after load in 5-10 seconds
Yes, email was sent. When Egosoft planning next patch?stefanEgo wrote: ↑Wed, 23. Jan 19, 15:38 Could you check in the game folder (where the X4.exe resides) whether you have files with the .dmp-extension? If so, can you send the one which matches the in the filename encoded timestamp with the time the crash occurred to crash@egosoft.com (stating a reference to this thread in the subject/mail)?
-
- Moderator (English)
- Posts: 31806
- Joined: Fri, 16. Apr 04, 19:21
Re: Game crash after load in 5-10 seconds
Version 3 of 1.60 beta is available and discussed in the public beta forum now. Release will depend upon these and other fixes/additions that make it into 1.60 and their testing requirements and outcomes.
A dog has a master; a cat has domestic staff.
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Re: Game crash after load in 5-10 seconds
Saving up bugs is nice, but in my opinion, the frequent release of patches will have a better effect on user favor. If you stop in the middle of the seizure of the sector, then the risk of having to seize it twice due to possible intolerance to the preservation is completely reluctant.Alan Phipps wrote: ↑Wed, 23. Jan 19, 16:40 Version 3 of 1.60 beta is available and discussed in the public beta forum now. Release will depend upon these and other fixes/additions that make it into 1.60 and their testing requirements and outcomes.
-
- Posts: 545
- Joined: Thu, 11. Apr 13, 14:12
Re: Game crash after load in 5-10 seconds
Retrieved the crashreports. According to these you are running into this crash: https://www.egosoft.com:8443/jira/browse/X4-174
As stated in the issue (note that I just updated that information), the crash has been resolved in the current beta (1.60 Beta 3) and hence is expected to also be fixed in the upcoming 1.60.
Any updates regarding this particular crash will be provided on the linked page.
As stated in the issue (note that I just updated that information), the crash has been resolved in the current beta (1.60 Beta 3) and hence is expected to also be fixed in the upcoming 1.60.
Any updates regarding this particular crash will be provided on the linked page.
Stefan Hett
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Re: Game crash after load in 5-10 seconds
Big thanks.stefanEgo wrote: ↑Fri, 25. Jan 19, 15:39 Retrieved the crashreports. According to these you are running into this crash: https://www.egosoft.com:8443/jira/browse/X4-174
As stated in the issue (note that I just updated that information), the crash has been resolved in the current beta (1.60 Beta 3) and hence is expected to also be fixed in the upcoming 1.60.
Any updates regarding this particular crash will be provided on the linked page.
What is the probability that the save from 1.6 beta 3 will be compatible with 1.6?)
-
- EGOSOFT
- Posts: 54288
- Joined: Tue, 29. Apr 03, 00:56
Re: Game crash after load in 5-10 seconds
We always try to maintain savegame compatibility between versions, even public beta releases. We can't guarantee it 100%, as implied by the password used to access the beta, but so far there hasn't been a case where that compatibility has had to been broken.
-
- Posts: 29
- Joined: Thu, 20. Dec 18, 19:45
Re: Game crash after load in 5-10 seconds
In the beta for an hour did not fall, it's good.
From the big minuses - the ships are still not undocked, just hang out with the status of undocking ...
I think I'm teleporting myself undocking. Here's what happened:
https://drive.google.com/file/d/1tIyfoU ... sp=sharing