1.1 CTD Cant launch the game

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demona008
Posts: 2
Joined: Sun, 2. Dec 18, 10:43

1.1 CTD Cant launch the game

Post by demona008 »

hello
Just got the game on steam and installed it.
tried to launch it for the first time but it crushes.
===========================================
X4 encountered a serious error:212
If you get redirected to a webpage, please follow the instructions pointed out there.
Otherwise, contact EGOSOFT Gmbh support.
Error: First vkEnumeratePhysicalDevices failed with -3
===========================

Please help.
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Terre
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Joined: Mon, 19. Dec 05, 21:23
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Re: Cant launch the game

Post by Terre »

Please read the first post of this forum about what is required for Technical Support report.

That Vulkan error indicates that your graphics card is below specification.

"vkEnumeratePhysicalDevices - Enumerates the physical devices accessible to a Vulkan instance"
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demona008
Posts: 2
Joined: Sun, 2. Dec 18, 10:43

Re: 1.1 CTD Cant launch the game

Post by demona008 »

===========
VULKAN INFO
===========

Vulkan API Version: 1.0.65

WARNING: [loader] Code 0 : loader_get_manifest_files: Registry lookup failed to get layer manifest files.

Instance Extensions:
====================
Instance Extensions count = 11
VK_EXT_debug_report : extension revision 9
VK_EXT_display_surface_counter : extension revision 1
VK_KHR_get_physical_device_properties2: extension revision 1
VK_KHR_get_surface_capabilities2 : extension revision 1
VK_KHR_surface : extension revision 25
VK_KHR_win32_surface : extension revision 6
VK_KHX_device_group_creation : extension revision 1
VK_KHR_external_fence_capabilities : extension revision 1
VK_KHR_external_memory_capabilities : extension revision 1
VK_KHR_external_semaphore_capabilities: extension revision 1
VK_NV_external_memory_capabilities : extension revision 1
C:\VulkanSDKBuild\workspace\LoaderAndValidationLayers\demos\vulkaninfo.c:1670: failed with VK_ERROR_INITIALIZATION_FAILED


So it is just the videocard?
CBJ
EGOSOFT
EGOSOFT
Posts: 54186
Joined: Tue, 29. Apr 03, 00:56
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Re: 1.1 CTD Cant launch the game

Post by CBJ »

Unfortunately your vulkaninfo file is incomplete because it gave an error itself. It could be your card, but it could also be that your drivers are not installed properly. Either way your Vulkan installation is not set up correctly, and that's what is causing your problem.

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