1.0 HF1 - no joystick/controller available

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Buzzark
Posts: 98
Joined: Thu, 22. May 03, 18:00
x3

1.0 HF1 - no joystick/controller available

Post by Buzzark »

Posting this as per the technical support specifications.

Version and language (e.g. 1.0 English, etc.). 1.0 HF1, English, GoG version. Edit - same on 1.10
Whether or not your game is modified using any third party scripts or mods (see note below). No mods.
Game start being played. The default one with tutorials.
Exact nature of the problem, where and when it occurs and what you were doing at the time. Joystick/controller not listed for use. Occurs all the time.
Any possibly relevant changes you have made to your game, system, or software before the issue occurred. No, I'm just trying to start out.
Where appropriate, additional symptoms, error messages, links to screenshots and crash dump files (see this FAQ entry). No errors, no controllers listed in the controllers management screen, no buttons or axis recognised when trying to map functions - controller fully functional in Windows and in all other games I've tried (e.g. Elite, NMS)

Your system specifications in the form of a DxDiag report and vulkaninfo (see this FAQ entry).

Can't attach file so I presume I'm supposed to paste in the DxDiag...
Oh, won't take the DxDiag, too many characters for the forum...
Oh again, chopped some display stuff out but the software doesn't like the formatting of DxDiag so I guess I'm not pasting it either. Not sure I can fully comply with the requested bug submission format in this case. :gruebel:
Xenon_Slayer
EGOSOFT
EGOSOFT
Posts: 13126
Joined: Sat, 9. Nov 02, 11:45
x4

Re: 1.0 HF1 - no joystick/controller available

Post by Xenon_Slayer »

If you're having trouble posting your Direct X Diagnostic, you could try a site such as pastebin.
Come watch me on Twitch where I occasionally play several of the X games
OWL282820
Posts: 10
Joined: Sun, 2. Dec 18, 16:56
x4

Re: 1.0 HF1 - no joystick/controller available

Post by OWL282820 »

Xenon_Slayer wrote: Mon, 3. Dec 18, 03:54 If you're having trouble posting your Direct X Diagnostic, you could try a site such as pastebin.

I've tried that. Twice. More than a week later, I've still had no reply or acknowledgement. Lousy customer service.
Buzzark
Posts: 98
Joined: Thu, 22. May 03, 18:00
x3

Re: 1.0 HF1 - no joystick/controller available

Post by Buzzark »

Xenon_Slayer wrote: Mon, 3. Dec 18, 03:54 If you're having trouble posting your Direct X Diagnostic, you could try a site such as pastebin.
Is that the official method of submission? I'm not really having trouble per-se, just the forum doesn't seem to allow me to do what it seems I'm being asked to do and I'd rather not sign up for a 3rd party account unless it's absolutely necessary.

PS Thanks for the response, I didn't see a notification so only found it when I searched and thought - that looks like my thread. :gruebel:

Edit: Didn't realise Pastebin was free and able to be used as a guest, DXdiag is here;
https://pastebin.com/XqBr3Y3K

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