X3AP 3.1a Freezes and needs Ctrl/Alt/Del - resolved (new graphics card and no glow)

Avatar of darkness · Post by **Avatar of darkness** » Mon, 8. Aug 16, 20:57

The same problem. <Issues only after installing 3.1a. AP]

Two infinite freezes with looping music in two days of gameplay after 3.1a installed, closed only with ctrl+alt+del.

No errors.

Both times SETA was used.

Win 7 64
i5-4670k
GTX 760 2GB
RAM 16GB

https://drive.google.com/file/d/0BycH0S ... sp=sharing

Post by **X2-Illuminatus** » Mon, 8. Aug 16, 21:02

Then as mentioned above, please post a [url=http://www.egosoft.com/support/faq/faq_answer_en.php?answer=610&version=8][b]DX[/b][b]D[/b]iag[/url] report.

Avatar of darkness · Post by **Avatar of darkness** » Tue, 9. Aug 16, 22:55

3rd crash, between two sectors.

Fresh dxdiag

https://drive.google.com/open?id=0BycH0 ... authuser=0

Save

https://drive.google.com/open?id=0BycH0 ... authuser=0

May I return previous patch 3.1 instead 3.1a? How?

Post by **Alan Phipps** » Tue, 9. Aug 16, 23:15

Split from another thread as in-game freezes are not the same as CTDs, and the two hardware systems and OSs were not at all similar.

If Steam, have you verified the Steam X3TC and X3AP gamefile caches *separately* since the update to 3.1a?

Avatar of darkness · Post by **Avatar of darkness** » Wed, 10. Aug 16, 19:44

Steam says that all the files have been successfully checked.

Post by **Alan Phipps** » Wed, 10. Aug 16, 23:02

Are there any related errors listed in Event Viewer? (Be aware though that freezes may not generate such error messages). This CTD FAQ gives some advice on where to check.

Avatar of darkness · Post by **Avatar of darkness** » Sat, 13. Aug 16, 17:29

Alan Phipps wrote:Are there any related errors listed in Event Viewer? (Be aware though that freezes may not generate such error messages). This CTD FAQ gives some advice on where to check.

Yes

Sorry for much text

- System

- Provider

[ Name] Application Hang

- EventID 1002

[ Qualifiers] 0

Level 2

Task 101

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-08-09T20:25:41.000000000Z

EventRecordID 67330

Channel Application

Computer I5

Security

- EventData

X3AP.exe
3.1.0.1
16e4
01d1f2745ddd323b
149
E:\SteamLibrary\steamapps\common\X3 Terran Conflict\X3AP.exe

55006E006B006E006F0077006E0000000000

--------------------------------------------------------------------------------

0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..

Post by **Alan Phipps** » Sat, 13. Aug 16, 20:13

Thanks, but unfortunately that is just the Windows generic hung program (permanent freeze) report and it does not help much to track down the problem.

Can you describe the relationship between your save and the in-game crash(es). Was it just before one happened or how else do you think it will help to demonstrate the issue? With that extra information I might be able to get a dev to take a look at the save.

One thing you can try in the meantime is to disable your Nvidia *sound* device and its driver in Control panel, Device Manager, Sound/Audio Devices - right click on a sound device for an enable/disable pop-up menu). (I assume you are using the onboard RealTek sound chipset for game sound.)

Good luck.

Avatar of darkness · Post by **Avatar of darkness** » Sat, 13. Aug 16, 23:27

Alan Phipps wrote:
Can you describe the relationship between your save and the in-game crash(es). Was it just before one happened or how else do you think it will help to demonstrate the issue? With that extra information I might be able to get a dev to take a look at the save.

First and second times I used SETA in War Sectors (some Argon and Terran M2 converged in battle), third time freeze was after entering the gates, but before entering the usual sector.

In this save I go throug East gates and then game freezes. Subsequent attempts did not lead to such result in this save.

Now I installed new a video card (gtx1070), and I need some time for testing, but unlikely it will change something.

Avatar of darkness · Post by **Avatar of darkness** » Tue, 30. Aug 16, 10:26

Seems that new video card does not raise FPS in war sectors.

4*M1-2 + few M7 on opposite sides are fighting and fps falls below 24 because eyes may notice this.

I don't playing so much, but now I don't see such freeze lags like earlier, which resolved with Ctrl+Alt+Del. I think that the reason is switched off "glow" effect in ingame graphic settings.

Avatar of darkness · Post by **Avatar of darkness** » Fri, 2. Sep 16, 22:50

Not the same type of crash, but post here (to start the new topic is too boring

)

In this case game just stopped work and I have a crush report.

https://drive.google.com/file/d/0BycH0S ... sp=sharing

Avatar of darkness · Post by **Avatar of darkness** » Thu, 15. Sep 16, 23:12

I noticed one thing - x3ap use only 1,5GB RAM, is it normally? How I can increase this value?

Post by **Alan Phipps** » Fri, 16. Sep 16, 13:19

On long play sessions my vanilla X3AP can use up to 3.4 GB of my 16 GB RAM before it flushes the caches. So I don't think the game has an issue.

See if you have any sort of RAM limit allocated to exe files set up somewhere and also what are your pagefile settings?

"Page File: 2529MB used, 30113MB available" is the report in your DxDiag which does not indicate any particularly high pagefile usage.