Grapical Glitch - Orange/White box instead of explosion - Fixed by verify.

[Citizen Gish]

Hi all,

Just purchased X3 Terran Conflict and it's expansion Albion Prelude. My problem is essentially what the subject says: Anytime anything is blown up, be it a ship or a space station, a flat, orange then white box will appear over the area. I assume this is some sort of glitch. I've tried adjusting the graphics settings back and forth but to no avail. I have an nivida geforce GTX 550 Ti and it's completely up-to-date. I tried the old "Google it" tactic, but couldn't find anything on the subject. Any insight into this would be greatly appreciated.

Thanks.

[cakes]

Can you provide the info, as detailed in the top post of this forum. Thanks.

[Citizen Gish]

I'd be happy to provide any info needed. What specifically are you looking for? The GTX 550 Ti is on version 310.70. The graphical settings on the game itself are maxed out. Also, they were purchased on Steam, if that makes any difference.

[cakes]

Read the post at the top of the forum...it lists a requirement for a dxdiag report amongst other details....it makes things alot easier to diagnose and saves everyone time.

[Citizen Gish]

Ah, understood.

Game Version:

Terran Conflict: 3.2
Albion Prelude: 2.5.1

Game is unmodified.

DxDiag

• ------------------
  System Information
  ------------------
  Time of this report: 12/30/2012, 18:04:26
  Machine name:
  Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
  Language: English (Regional Setting: English)
  System Manufacturer: Dell Inc.
  System Model: Inspiron 546
  BIOS: Default System BIOS
  Processor: AMD Phenom(tm) II X4 945 Processor (4 CPUs), ~3.0GHz
  Memory: 8192MB RAM
  Available OS Memory: 8192MB RAM
  Page File: 2524MB used, 14164MB available
  Windows Dir: C:\Windows
  DirectX Version: DirectX 11
  DX Setup Parameters: Not found
  User DPI Setting: Using System DPI
  System DPI Setting: 96 DPI (100 percent)
  DWM DPI Scaling: Disabled
  DxDiag Version: 6.01.7601.17514 32bit Unicode
  
  ------------
  DxDiag Notes
  ------------
  Display Tab 1: No problems found.
  Sound Tab 1: No problems found.
  Sound Tab 2: No problems found.
  Input Tab: No problems found.
  
  --------------------
  DirectX Debug Levels
  --------------------
  Direct3D: 0/4 (retail)
  DirectDraw: 0/4 (retail)
  DirectInput: 0/5 (retail)
  DirectMusic: 0/5 (retail)
  DirectPlay: 0/9 (retail)
  DirectSound: 0/5 (retail)
  DirectShow: 0/6 (retail)
  
  ---------------
  Display Devices
  ---------------
  Card name: NVIDIA GeForce GTX 550 Ti
  Manufacturer: NVIDIA
  Chip type: GeForce GTX 550 Ti
  DAC type: Integrated RAMDAC
  Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_089C196E&REV_A1
  Display Memory: 4049 MB
  Dedicated Memory: 977 MB
  Shared Memory: 3072 MB
  Current Mode: 1920 x 1080 (32 bit) (60Hz)
  Monitor Name: Dell U2212HM (Digital)
  Monitor Model: DELL U2212HM
  Monitor Id: DELD047
  Native Mode: 1920 x 1080(p) (60.000Hz)
  Output Type: DVI
  Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
  Driver File Version: 9.18.0013.0697 (English)
  Driver Version: 9.18.13.697
  DDI Version: 11
  Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
  Driver Date/Size: 10/10/2012 21:23:48, 18252136 bytes
  WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-5104-11CF-6778-91281CC2C435}
  Vendor ID: 0x10DE
  Device ID: 0x1244
  SubSys ID: 0x089C196E
  Revision ID: 0x00A1
  Driver Strong Name: oem26.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section024:9.18.13.697:pci\ven_10de&dev_1244
  Rank Of Driver: 00E02001
  Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
  D3D9 Overlay: Supported
  DXVA-HD: Supported
  DDraw Status: Enabled
  D3D Status: Enabled
  AGP Status: Enabled

[Citizen Gish]

Sorry for the double post. I thought it might help if I uploaded an image of the issue in question.

[ external image ]

[Citizen Gish]

Triple post. Many pardons.

I found the problem. These are, as mentioned, the Steam copies of the game. Uninstalling and reinstalling did nothing for me. On a friend's suggestion, I right clicked the two games in my Steam library and clicked properties -> local files -> validate cache. Upon completing the check on Terran Conflict, one missing file was found. I went on a rampage in Home of Light just to ensure it was fixed. No more boxes.

Many thanks to cakes for looking into it for me.

[cakes]

No need for thanks, I didn't do anything.

Usually the first place to start is reverifying the steam cache for both TC and AP (if your playing AP).

Anyway, glad you sorted the issue.

On an earlier point, in the future if you need tech support, it would be best if you post the full dxdiag, as there is information on sound, codecs, etc that can prove crucial.

[Citizen Gish]

Good to know for future reference. My knowledge of computers is amateur at best. The games are running nice and smooth so hopefully I won't need to pester anybody else.