STEAM ACtivation Issue

[dhiman]

I realize this problem is related to Steam, but I have emailed STEAM 2x now over 2 weeks period already. I already own x2 and x3-R and have installed/uninstalled the games numerous times because I install mods-scripts. I was doing the same on X3-TC and then 3 weeks ago my motherboard gave out. I had to replace my Board and now I get a Request Refused by Server: Avtivation limit exceeded with this serial #"

I'm only posting here because its been over 2 weeks now and I sent 2 requests to STEAM with no response and I called STEAM directly and they refused to help me by phone support and said I have to wait for tech support to email me back. But tech support isnt emailing me back....

I emailed STEAM a copy of my purchse and order # and no reply back.

So my question, does EgoSoft have any say so or can they help with getting STEAM to reset my serial #? This is the worst decision I ever made on buying a product from digital download.

And what happens to legit buyers who install mods-scripts and then reinstall the program, can we not do that now because of a set # of activations?

Last request, is there anyway I can bypass the STEAM activation so I can play a game that I did legally buy? like with X2+X3-R, they have the no-CD exe file.

I just want to play a game that I purchsed... guess its my fault for not coughing up the extra money to have the discs shipped to me instead of buying from a digital store.

[eladan]

Read your PMs - I've sent you a message on how to proceed.

:EDIT:

Last request, is there anyway I can bypass the STEAM activation so I can play a game that I did legally buy? like with X2+X3-R, they have the no-CD exe file.

No, not yet. There will be a patch in the future which will remove the copy protection. History suggests it will be released approximately one year after game release.

[andrewas]

I realize this problem is related to Steam, but I have emailed STEAM 2x now over 2 weeks period already. I already own x2 and x3-R and have installed/uninstalled the games numerous times because I install mods-scripts. I was doing the same on X3-TC and then 3 weeks ago my motherboard gave out. I had to replace my Board and now I get a Request Refused by Server: Avtivation limit exceeded with this serial #"

I'm only posting here because its been over 2 weeks now and I sent 2 requests to STEAM with no response and I called STEAM directly and they refused to help me by phone support and said I have to wait for tech support to email me back. But tech support isnt emailing me back....

The vast majority of the time, this turns out to be the users fault for not actually submitting a support ticket, or trying to email support rather than sending a ticket. Be sure to go through the process completely and be sure that you recieve an email with a 12 digit confirmation code. When your ticket is in the queue, leave it alone because updating it puts it to the back of the queue. Normal response time is 3-5 working days.