Egosoft: Never again

General discussions about the games by Egosoft including X-BTF, XT, X², X³: Reunion, X³: Terran Conflict and X³: Albion Prelude.

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eladan
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Post by eladan »

AjaxDude wrote:Hey, I'm just agreeing with some people, you know.
No, you're not. You're posting baseless negative comments. There is plenty of evidence in the tech support forum that reports are being taken seriously and followed up, including posts by devs (or at least by people with their ear.)

As for testers, why on earth would Egosoft (or anyone) have testers at all if they weren't willing to listen to them? :roll:

:EDIT: cleanup of sense
weezl
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Post by weezl »

All,

I've been in software development as a developer since 1983. Seen the good/the bad/the ugly regarding right/wrong ways to do things.

It is a rare shop that doesn't have the interest of the customer at heart. Rare indeed. My experience of Egosoft products goes back to X-Tension.. and what a great ride it continues to be. Egosoft obviously cares for their customers.

Egosoft has bugs, what software company doesn't? I see claims that other companies are 'bug free'. That is such whoee. Blizzard has a reputation for having super-bug-free products and has millions of customers.. yet go check their tech support forums from time to time.

Releasing PC products for use on current generation graphics hardware is like dancing with the devil. You work with incomplete specs on buggy hardware with buggy drivers and then customers yell at you for sucking at your job. Those that think they can do better are invited to try it. I for one have respect for the folks at Egosoft who are willing to commit time to producing fixes for this wonderful product. I feel sorry for every bug they have, but its a real world, not some fantasy.. if you write code, you make bugs. There are ways to reduce those bugs, but not once have I heard of anyone completely eradicating those little beasties from their codebase.

Between Egosoft's interest in fixing what they release and the very active community, the X games have me as a devoted player. They cater to a playstyle that few major publishers seem even interested in.. hats off to Egosoft and this wonderful community.

And whilst I'm ranting.. one other thing.. a few have intimated that gaming companies need to take a 'we won't release until its finished' stance.. again.. this is not an ideal world. No company has infinite money.. and if you are playing in a world where multiple companies are competing for a finite number of gamer's dollars, there comes a time when there may not be dollars to pay your engineers/testers/artists/etc. So what can a company do? Day to day business decisions dictate that sometimes you release with bugs, because to delay means not making payroll or worse. Simplistic answers always exist.. but I rarely see those types of answers addressing real world problems.
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Post by phoenix-it »

weezl wrote:Releasing PC products for use on current generation graphics hardware is like dancing with the devil. You work with incomplete specs on buggy hardware with buggy drivers and then customers yell at you for sucking at your job. Those that think they can do better are invited to try it. I for one have respect for the folks at Egosoft who are willing to commit time to producing fixes for this wonderful product. I feel sorry for every bug they have, but its a real world, not some fantasy.. if you write code, you make bugs. There are ways to reduce those bugs, but not once have I heard of anyone completely eradicating those little beasties from their codebase.
I'm still trying to figure out why people keep bringing up the platform. In my experience with Egosoft, the engines have been pretty solid. I've never had lots of CTDs or any Exceptions, though I have seen a few quirks related to objects like the repair laser behavior I previously mentioned.

The vast majority of what I have seen, and have seen others complain about, is script or object definition problems. And, there appears to be a lot of these. I suspect that the platform rarely causes any of these problems. (i.e. Talk to "No Pilot" at such and such station.)

Seeing the platform brought up over and over is akin to visiting say... A BMW forum where people are complaining about their power accessories, stereo and navigation systems acting up all the time. Then, a bunch of guys come in to defend the brand by saying, "I don't know what you're talking about, my engine is fine, and my transmission has been rock solid."

I like the game, I bought the game, and I play the game in spite of these bugs. I suspect that there was some sort of release deadline involved, which may be behind a lot of this. However, I can also see places where I think they were a little unfocused too. Nothing in this world is black or white, including Egosoft's release practices.

Personally, I haven't been looking at this thread like it's a big argument, or something better suited for Devnet. Most of the people here are just having a discussion, isn't that what forums are for? :)
McCade
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Post by McCade »

This is surely the buggiest, least complete X game yet and that's saying alot. It's really sad, many of us LOVE the X series, but the releases are getting worse and worse. Check the reviews, egosoft is a joke when it comes to release quality and 1/2 the fixes come from the community (a double edged sword in many ways).

This is a very small market with few developers (sadly), in a dying genre. Releasing games in this state does not help.

I hope some of these problems get sorted out quickly so they genre doesn't take any more hits.

IMHO full price for this game was borderline unethical. It's one of the poorest performing titles I've tried to play. With games like Fallout 3 and Farcry 2 hitting the upper limits of performance/graphics (have you seen how fast games load in FO3?), there is no reason for this.

Here's hoping one of my favorite game series gets a kick in the pants towards quality.
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Post by AjaxDude »

McCade wrote: Check the reviews, egosoft is a joke when it comes to release quality
That my friend, is true.

Another thing I don't get about Egosoft is that they release games in this state and expect to get away with it by adding new content in patches. The only people that will get the patches are the ones that actually got the game, and less people will get the game when they get turned away by bad reviews of the game, so they won't get any patches.

Giving out tons of bonus content in patches in great idea, and I like that part of Egosoft, but they need to have a strong release version to build upon, not to mention the increased number of players that would come from that release of that good version.

Personally, I'm kind of liking the fact that this is supposed the last X game, that way egosoft can take the time to learn from their mistakes (it seems they learn very slowly), and releases a new game/series that is better and has less bugs, space sim or not.
How can one player flying one ship defeat a big gang of pirates?

Good flying, or reinforcements. Lots of reinforcements.
orion_1394
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Post by orion_1394 »

one bug they can fix is when you see a ship with the money sign on it witch means its being sold then when you hail it all it says is nearest shipyard nearest equip dock and surrender!
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eladan
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Post by eladan »

Reporting a bug in this thread won't help to get it fixed. Egosoft need to know about a bug before they can fix it, and they will only see it if you post in the tech support forum.
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Post by phoenix-it »

McCade wrote:This is a very small market with few developers (sadly), in a dying genre. Releasing games in this state does not help.
The genre is dying because the few people that are making games in it continue to increase the complexity. I read a statement somewhere that noted that Elite was a simple game and that it's success was tied to this. I partially agree with that. However, Elite was also involving once you got past the basics, and those two things combined are make for a very successful game. The most recent example of this is World of Warcraft; people can learn to play WoW in a few minutes, but it can take months to fully understand everything that's going on in it. Compare that to the learning curve of X3 and it's easy to see why most people just aren't interested.

The first developer that comes along and does for space trading & combat what WoW did for MMORPG is going to have a very successful following.
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Post by Dungeoncrawler »

I'm sure someone has already noted that if you have issues with 'bugs' in PC games you should really give up gaming, wait before purchasing, or stick with the consoles. PC gaming has really turned into an enthusiast platform, imo. Almost everything released these days is in immediately need of a patch. Not saying its an excuse, but just part of the current pc port-folio. One thing Egosoft has proven to me. They may not operate as fast as we would like sometimes, but they keep at it and they do seem to listen to the community. Be patient and I'm sure we'll see another patch soon. Just my humble opinion.

Dc
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Post by Mars Mug »

McCade wrote:IMHO full price for this game was borderline unethical. It's one of the poorest performing titles I've tried to play. With games like Fallout 3 and Farcry 2 hitting the upper limits of performance/graphics (have you seen how fast games load in FO3?), there is no reason for this.
I paid about £40 for GTA-IV and I’ve already had more time playing X3-TC even with its bugs, I think I’ve always had value for money from X-games.

Phoenix-it, I agree, the platform seems largely irrelevant to the majority of bugs I’ve seen and read about, unless my SATAII hard drive is responsible for deleting stations?
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BugMeister
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Post by BugMeister »

Dungeoncrawler wrote:I'm sure someone has already noted that if you have issues with 'bugs' in PC games you should really give up gaming, wait before purchasing, or stick with the consoles. PC gaming has really turned into an enthusiast platform, imo. Almost everything released these days is in immediately need of a patch. Not saying its an excuse, but just part of the current pc port-folio. One thing Egosoft has proven to me. They may not operate as fast as we would like sometimes, but they keep at it and they do seem to listen to the community. Be patient and I'm sure we'll see another patch soon. Just my humble opinion.

Dc
- consoles offer fixed technology, it's easier for designers to work within known parameters
- that doesn't mean consoles are better - they're just easier to work with - PC's are always evolving..

- I just thank Crunchie that people like Egosoft still care enough to make the effort

- more power to Egosoft, I say.. :roll:
- the whole universe is running in BETA mode - we're working on it.. beep..!! :D :thumb_up:
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Post by lLongshanks »

Dungeoncrawler wrote:I'm sure someone has already noted that if you have issues with 'bugs' in PC games you should really give up gaming, wait before purchasing, or stick with the consoles. PC gaming has really turned into an enthusiast platform, imo. Almost everything released these days is in immediately need of a patch. Not saying its an excuse, but just part of the current pc port-folio. One thing Egosoft has proven to me. They may not operate as fast as we would like sometimes, but they keep at it and they do seem to listen to the community. Be patient and I'm sure we'll see another patch soon. Just my humble opinion.

Dc
While most games when release do have bugs. Most games get patched up fairly quickly. While ES take a year to fix them. There is no way ill be playing this game in a years time. I'm having trouble finding things to do now and its only been a few weeks. For those who say ES always fix their games. I'm still waiting for Xbeyond to not ctd on the final mission.

Buggy games and having to d/l patches is not exclusive to PC games anymore. More and more Console (PS3 and Xbox360) games are being shipped out full of bugs.

This is partly due to gamers who keep buying the games and also the laws that wont let you take a buggy game back for a refund. Until people learn to stop buying games from the worst offenders like EA and Microsoft(ES are not there yet) It will only continue.

PC games have always been mainly for enthusiast. It has had some fantastic very complex games that took days if not weeks to learn. but over the years they are being dumbed down and made easier in favour of better graphics to encourage more young kids to play them. The step learning curve of the X series is down to the terrible interface. The game itself takes no more than 20 Min's to learn(for me at least).

The game was released too early with no testing.
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Mars Mug
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Post by Mars Mug »

The majority of the bugs that I have seen relate to gameplay, not the platform. My PC did not delete a passenger, delete stations, and make a Khaak station invincible, the game (and the way I played it) did. I am not suggesting that there are no systematic faults e.g. the CTD type issues.

Can anyone assure me that if the game had been written for consoles the situation would be significantly different apart from some possible benefit from a reduction in development time (there is an assumption there that development includes some time relating to different PC hardware baselines)?
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Post by esd »

lLongshanks wrote:There is no way ill be playing this game in a years time.
X is one of the few games where I will indeed still be playing it in a year's time. I've gotten more bang for my buck with the X series than any other title. Ever since I got XBTF, there has been at least one if not two different X titles installed on my system and played regularly.
For those who say ES always fix their games. I'm still waiting for Xbeyond to not ctd on the final mission.
This one I'd have to say isn't a bug - I've certainly not heard of people CTDing on the M0 mission, or on the trip back to Argon Prime. Chances are you're running XP or Vista, and XBTF wasn't made for those operating systems.
the laws that wont let you take a buggy game back for a refund.
If a game fails to function you have a right to take it back, no matter what the shop say (If you live in the UK). Sale of Goods Act. You would of course be required to show it's the game, and not a hardware conflict with your system, for example.
The game was released too early with no testing.
I can't agree. I've really not encountered many bugs (though in fairness, I've not touched any plot. Plot's not my style), and certainly only one I'd consider critical (the performance stutter). And believe me, if I thought the game was at fault I wouldn't let my moderator status get in the way of saying so! (And those who say it's "the buggiest yet" never encountered the "random CTDs" in 1.0 of X³:R).
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Post by BugMeister »

Gas Powered Games issued a patch for Dungeon Siege 2 before the game was actually released..!! :D
- the whole universe is running in BETA mode - we're working on it.. beep..!! :D :thumb_up:
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esd
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Post by esd »

BugMeister wrote:Gas Powered Games issued a patch for Dungeon Siege 2 before the game was actually released..!! :D
...so did Egosoft with TC :wink:
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Post by BugMeister »

- now that's what I call service..!! :D :thumb_up:
- the whole universe is running in BETA mode - we're working on it.. beep..!! :D :thumb_up:
lLongshanks
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Post by lLongshanks »

esd wrote:
lLongshanks wrote:There is no way ill be playing this game in a years time.
X is one of the few games where I will indeed still be playing it in a year's time. I've gotten more bang for my buck with the X series than any other title. Ever since I got XBTF, there has been at least one if not two different X titles installed on my system and played regularly.
The same can be said for games with Multi player options. There is still plenty of people playing starcraft and that's 12 years old. Different people have different tolerance for games. I find the game too easy and lacking of any real challenge. This has been by far the easiest game to make money in.
In my current game i have around 1200 factories, 980 ships over 20 billion credits. Iv wiped out most of the Terran's and I'm getting ready to take out Taurus what else is there to do? I was thinking of a restart but the though or arming ans setting up my ships 1 at a time just filled me with dread. The game lacks any depth or challenge and so limits the re playability for me.
For those who say ES always fix their games. I'm still waiting for Xbeyond to not ctd on the final mission.
This one I'd have to say isn't a bug - I've certainly not heard of people CTDing on the M0 mission, or on the trip back to Argon Prime. Chances are you're running XP or Vista, and XBTF wasn't made for those operating systems.
So the game running fine right up to the point when i kill the M0 must be a problem with my machine? Just FYI i own 19 PCs and laptops 2 of them have 98 installed for when i want to play old games like Xcom.
the laws that wont let you take a buggy game back for a refund.
If a game fails to function you have a right to take it back, no matter what the shop say (If you live in the UK). Sale of Goods Act. You would of course be required to show it's the game, and not a hardware conflict with your system, for example.
Exactly, That's how they can get away with it. If you take the game back to the store and it loads up they will send you home. No other company can get away with that.
The game was released too early with no testing.
I can't agree. I've really not encountered many bugs (though in fairness, I've not touched any plot. Plot's not my style), and certainly only one I'd consider critical (the performance stutter). And believe me, if I thought the game was at fault I wouldn't let my moderator status get in the way of saying so! (And those who say it's "the buggiest yet" never encountered the "random CTDs" in 1.0 of X³:R).
SO the terrible performance and stuttering has nothing to do with the game? I say Terrible performance because if the game is going to give me a mission with 200 enemy ships and i require almost the same. i expect it to still run at at least 40fps.
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Post by Cycrow »

lLongshanks wrote: While most games when release do have bugs. Most games get patched up fairly quickly. While ES take a year to fix them. There is no way ill be playing this game in a years time.
not sure what makes you think it takes a year to get patched up.

version 2 came out after a year sure, but the game was patched and working long before that came out.

1.3 fixed most of the problems in the game, and that came out only a few months after release, with 1.4 not long after that

v2 which was released after a year mainly added new content
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esd
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Post by esd »

lLongshanks wrote:The same can be said for games with Multi player options. There is still plenty of people playing starcraft and that's 12 years old.
Except there you're not just playing the game, you're playing other people too. That's a totally different story!
I find the game too easy and lacking of any real challenge. This has been by far the easiest game to make money in.
In my current game i have around 1200 factories, 980 ships over 20 billion credits. Iv wiped out most of the Terran's and I'm getting ready to take out Taurus what else is there to do? I was thinking of a restart but the though or arming ans setting up my ships 1 at a time just filled me with dread. The game lacks any depth or challenge and so limits the re playability for me.
Easiest, or just easy in the way you play it? One of my starts in X², for example, was a "no factories, no UTs" start. Give it a go... it's fun. The point of this game is you don't have to do it in any particular way - it's a sandbox. You don't have to make sandcastles if you don't want to.
So the game running fine right up to the point when i kill the M0 must be a problem with my machine? Just FYI i own 19 PCs and laptops 2 of them have 98 installed for when i want to play old games like Xcom.
As I said, I've not heard this one before nor did it occur on any of my machines. It's possible it's a hardware conflict, it's possible that you've found a rare bug.

Remember, just because I say it's not a bug doesn't make that canon. It's an opinion.
Exactly, That's how they can get away with it. If you take the game back to the store and it loads up they will send you home. No other company can get away with that.
Nope - if you can show it's not functioning and other people with different setups are having the same problem, you have a case.
SO the terrible performance and stuttering has nothing to do with the game?
That's not what I was saying. I was saying if the game was faulty I wouldn't be quiet about it just because I'm a moderator.

I classed the performance as a critical bug - why would I call something a bug if I didn't think it was the game?
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