Crash at Main Menu — Fresh Install, No Mods, RTX A4500 — Exception Code 0xCCE17000 (v7.50)

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ShepardHawke
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Joined: Sun, 6. Apr 25, 01:52

Crash at Main Menu — Fresh Install, No Mods, RTX A4500 — Exception Code 0xCCE17000 (v7.50)

Post by ShepardHawke »

Hello Egosoft Team,

I’m encountering an immediate crash when loading into the main menu after a fresh install of X4 Foundations (v7.50).

**Summary:**
- Fresh Steam installation
- No mods installed
- Verified game files
- Performed clean NVIDIA driver install (Studio Driver 552.22, April 2025)
- Deleted user config folder (Documents\Egosoft\X4)
- Attempted launch with the following Steam Launch Options:
- "-safemode -skipintro -nod3dvideo -noaudio -nointro -force -vulkan"
- Crashes occur immediately after intro skip, at main menu load

**System:**
- GPU: NVIDIA RTX A4500 (Studio Drivers)
- CPU: 2.80GHz
- RAM: 28.0GB
- OS: Windows 11 Home (Version 10.0.26100 Build 26100)

**Error Details:**
- Exception Code: 0xCCE17000
- Module: KERNELBASE.dll (called via X4.exe)
- Consistent stack trace: RevealMap → ToggleDrones → xmlUCSIsCat
- Happens under both DirectX and Vulkan modes

**Attached:**
- https://drive.google.com/file/d/14cNkQa ... drive_link
- https://drive.google.com/file/d/1x5Oia7 ... drive_link

It seems to be a clean application fault triggered internally. No antivirus or security conflicts, and no leftover third-party software impacting launch.

Thank you for your help!!
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 31742
Joined: Fri, 16. Apr 04, 19:21
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Re: Crash at Main Menu — Fresh Install, No Mods, RTX A4500 — Exception Code 0xCCE17000 (v7.50)

Post by Alan Phipps »

Hi, the save link is fine but the second link (which I assume would be DxDiag, VulkanInfo and CrashDumps) requires permissions. Just for the future, please state what the links are in the post text as it helps us to decide what to look at first.
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