[6.20] crash report (more information provided)

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razor202
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Joined: Sun, 27. Jan 13, 06:22
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[6.20] crash report (more information provided)

Post by razor202 »

I have reported this problem on the Discord.
My game always crash within a few minites. I use the rtx 4080 super for my new desktop and the driver version is 551.61. I don't use any mod and the save files are fine on my old laptop. Will you look into my problem? Thank you!

Here is the save: https://drive.google.com/file/d/1ZGI0q7 ... sp=sharing
dmp file: https://drive.google.com/file/d/1vcq9Gk ... sp=sharing
dxdiag: https://drive.google.com/file/d/1x38OYw ... sp=sharing
vulkaninfo: https://drive.google.com/file/d/1vcq9Gk ... sp=sharing
Last edited by razor202 on Sun, 3. Mar 24, 13:38, edited 4 times in total.
CBJ
EGOSOFT
EGOSOFT
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Re: [6.20] crash report

Post by CBJ »

We can't look into anything if you don't provide us with any information. There is a sticky thread at the top of this forum with "Please read this before posting!" in the title, which tells you the information we need and explains how to provide it.
razor202
Posts: 69
Joined: Sun, 27. Jan 13, 06:22
x4

Re: [6.20] crash report

Post by razor202 »

CBJ wrote: Sat, 2. Mar 24, 17:21 We can't look into anything if you don't provide us with any information. There is a sticky thread at the top of this forum with "Please read this before posting!" in the title, which tells you the information we need and explains how to provide it.
The dmp file is uploaded. Hope it will be solved. Thank you!
CBJ
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Re: [6.20] crash report (dmp file uploaded)

Post by CBJ »

Again, nothing will be "solved" if you don't provide us with information to work with. A crash dump on its own doesn't achieve this. The sticky thread at the top of the forum asks you to provide information such as your game version, and to provide your DXDiag and vulkaninfo; all vital information to enable us to help you.
razor202
Posts: 69
Joined: Sun, 27. Jan 13, 06:22
x4

Re: [6.20] crash report (dmp file uploaded)

Post by razor202 »

CBJ wrote: Sun, 3. Mar 24, 10:06 Again, nothing will be "solved" if you don't provide us with information to work with. A crash dump on its own doesn't achieve this. The sticky thread at the top of the forum asks you to provide information such as your game version, and to provide your DXDiag and vulkaninfo; all vital information to enable us to help you.
Sorry for my poor technique and English. More files were uploaded. The game version is 6.20 (511811). The save works fine on my old laptop and I play the geme with no mods on (only cheated years ago).
Alan Phipps
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Re: [6.20] crash report (more information provided)

Post by Alan Phipps »

Have you verified your X4 game installation since the issues started happening?

Just looking at the DxDiag:
You can disable the Nvidia sound device and driver in Device Manager, Sound/Audio Devices if you don't use it.
Your Windows Error Reports are with the following areas rather than with X4:
  • a. Windows Updates.
    b. BaiduNetdisk.exe, which is a cloud storage application.
    c. Microsoft-OneCore-Graphics-Tools-Package, which is a specialist graphics application tool.
These issues might be worth investigating in case something there is affecting X4.
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