Negative Balance after money transfer 1.6 - Fix in 1.60 HF1.

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ZaphodBeeblebrox
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Negative Balance after money transfer 1.6 - Fix in 1.60 HF1.

Post by ZaphodBeeblebrox »

My station managers are now sending me money. After the transfer though they end up with a negative balance.

So a manager transfers a couple of million and ends up with a balance of -14,478,345. Hmm... this could bankrupt me pretty damn quick.
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j.harshaw
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Re: Negative Balance after money transfer 1.6

Post by j.harshaw »

Hi, could you please provide a save? Before the transfer would be good, but even a save after the transfer could be useful for this.
Kpla Keltak
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Re: Negative Balance after money transfer 1.6

Post by Kpla Keltak »

have you set your station manager to do this transfer autonomously or is this manual transfer. if its auto ...how do you do this
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El Novato
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Re: Negative Balance after money transfer 1.6

Post by El Novato »

Kpla Keltak wrote: Tue, 29. Jan 19, 08:35 have you set your station manager to do this transfer autonomously or is this manual transfer. if its auto ...how do you do this
I have the same question. Where do you set it in auto transfer ?
ZaphodBeeblebrox
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Re: Negative Balance after money transfer 1.6

Post by ZaphodBeeblebrox »

How do I upload a save?
It was a woman who drove me to drink... you know I never went back and thanked her.

Don't try to outweird me, three-eyes. I get stranger things than you free with my breakfast cereal.
El Novato
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Re: Negative Balance after money transfer 1.6

Post by El Novato »

ZaphodBeeblebrox wrote: Tue, 29. Jan 19, 10:05 How do I upload a save?
From the technical Support request: viewtopic.php?f=180&t=402324

"If you are supplying information that will not conveniently fit into posts in this forum (approx 70,000 character limit per post), in the worst case you can split long text files across 2 consecutive posts, or ideally you can upload the data to a reputable public fileshare site (a few examples are Google Drive, DropBox or PasteBin, etc) but please don't use sites that spam advertising or require registration for downloads."
ZaphodBeeblebrox
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Re: Negative Balance after money transfer 1.6

Post by ZaphodBeeblebrox »

I found this in the XML

Code: Select all

<account id="[0x14d]" min="-3700197" max="-14800790" amount="-14800790" own="1"/>
<log time="1067035.43" type="transfer" owner="[0x2fad7]" v="-1480079000"/>
<value name="$LastMoney" type="money" value="-1480079000"/>
It was a woman who drove me to drink... you know I never went back and thanked her.

Don't try to outweird me, three-eyes. I get stranger things than you free with my breakfast cereal.
j.harshaw
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Re: Negative Balance after money transfer 1.6

Post by j.harshaw »

Thanks. That was exactly what i wanted to look up in the save.

Can you remember which menu you last used to transfer funds to or from the station?

If you didn't transfer funds to or from the manager after getting 1.60, could you please provide a save from before you got 1.60? The more recent, the better.
ZaphodBeeblebrox
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Re: Negative Balance after money transfer 1.6

Post by ZaphodBeeblebrox »

There is a menu item where you can view all of the station balances and transfer from multiple station accounts. Has a C$ type of icon, on the left hand side. This was the last place I used to transfer money.

The sequence of events went something like this.

After the 1.6 update, I started getting messages from station managers about their account being too low. Face flashes up on the right hand side display in the cockpit. I then transferred money to those managers that complained.

Shortly after this a manager tried to send money to my account, I wasn't able at the time to interrupt this as they don't flash up for very long.

I took a look at the station information and all of my managers have an "optimal" balance which I don't yet know how to change. Seems that if they go over this by a certain amount they try to transfer this to my account.
This is when it all goes wrong.
It was a woman who drove me to drink... you know I never went back and thanked her.

Don't try to outweird me, three-eyes. I get stranger things than you free with my breakfast cereal.
j.harshaw
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Re: Negative Balance after money transfer 1.6

Post by j.harshaw »

Thanks for the detailed description. Will try to reproduce the issue locally. That save would come in really handy, though.
j.harshaw
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Re: Negative Balance after money transfer 1.6

Post by j.harshaw »

j.harshaw wrote: Tue, 29. Jan 19, 12:58That save would come in really handy, though.
Belay that. Found the problem. Fixed. Fix should be in a future update.

And i'm sorry if specifying "a future update" is frustrating since this issue is so urgent, but i honestly do not know in which update this fix will be deployed.

In the meantime, i would suggest avoiding use of the Account Management menu to transfer funds to stations. Transferring funds to stations via the Information menu in the map, or the Logical Station Overview should be fine.

My apologies for the bug.
ZaphodBeeblebrox
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Re: Negative Balance after money transfer 1.6

Post by ZaphodBeeblebrox »

That's OK, would have uploaded the save but I am not sure of the best way do that. Seems most sites require installation of an app, and only other users can then view the files.
It was a woman who drove me to drink... you know I never went back and thanked her.

Don't try to outweird me, three-eyes. I get stranger things than you free with my breakfast cereal.
keeshah
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Re: Negative Balance after money transfer 1.6 - Fix coming in future build

Post by keeshah »

<<Belay that. Found the problem. Fixed. Fix should be in a future update.>>

Woot, fantastic! Thanks a ton, we try to be patient!

If you tell us the solution, we could deliver a mod maybe? ;-)

BTW, it also get's automatically called, when your station trader finishes a deal, so there is hardly a way to avoid that, I think....
CoopsWA
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Re: Negative Balance after money transfer 1.6

Post by CoopsWA »

j.harshaw wrote: Tue, 29. Jan 19, 13:50
j.harshaw wrote: Tue, 29. Jan 19, 12:58That save would come in really handy, though.
Belay that. Found the problem. Fixed. Fix should be in a future update.

And i'm sorry if specifying "a future update" is frustrating since this issue is so urgent, but i honestly do not know in which update this fix will be deployed.

In the meantime, i would suggest avoiding use of the Account Management menu to transfer funds to stations. Transferring funds to stations via the Information menu in the map, or the Logical Station Overview should be fine.

My apologies for the bug.
I hope you dont mind me chiming in but i had the same issue.. which has settled down and i note to do tfrs from info/logical oview.
Can I ask what the criteria is for the managers to send funds and if there is a way to control it either as an amount/percentage over budget or to not have them send funds at all. ie an on off toggle... ive had one send an amount .. still left enough but there are others who have 4 times as much over their supposed budget send nothing...
also theres 2 different budgets.. one on the logical oview differs from the one in the player info accounts section were avoiding for now... which is more correct?
thanks for the note on tfrs
MurryChang
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Re: Negative Balance after money transfer 1.6

Post by MurryChang »

CoopsWA wrote: Tue, 29. Jan 19, 17:09
j.harshaw wrote: Tue, 29. Jan 19, 13:50
j.harshaw wrote: Tue, 29. Jan 19, 12:58That save would come in really handy, though.
Belay that. Found the problem. Fixed. Fix should be in a future update.

And i'm sorry if specifying "a future update" is frustrating since this issue is so urgent, but i honestly do not know in which update this fix will be deployed.

In the meantime, i would suggest avoiding use of the Account Management menu to transfer funds to stations. Transferring funds to stations via the Information menu in the map, or the Logical Station Overview should be fine.

My apologies for the bug.
I hope you dont mind me chiming in but i had the same issue.. which has settled down and i note to do tfrs from info/logical oview.
Can I ask what the criteria is for the managers to send funds and if there is a way to control it either as an amount/percentage over budget or to not have them send funds at all. ie an on off toggle... ive had one send an amount .. still left enough but there are others who have 4 times as much over their supposed budget send nothing...
also theres 2 different budgets.. one on the logical oview differs from the one in the player info accounts section were avoiding for now... which is more correct?
thanks for the note on tfrs
I just started a thread a bit ago basically asking the same question. Hoping for an answer of some kind...I feel like I'm missing something obvious.
j.harshaw
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Re: Negative Balance after money transfer 1.6 - Fix coming in future build

Post by j.harshaw »

keeshah wrote: Tue, 29. Jan 19, 17:01If you tell us the solution, we could deliver a mod maybe? ;-)
Cause was in lua. There was a case which could result in minbudget and maxbudget being set to less than zero. If you want to fix it by script, would have to find these stations and set their budgets to zero or greater, but the cause would still be there.

@Murry and Coops, at the moment, the budgets of your stations are set when you explicitly transfer money to or from their accounts. They try to maintain the amount of money that you send them, with max budget set to some amount greater, and min at some amount less than the amount that you set. They consider money surplus when they accrue funds half again as much as their max budget, and send you enough money to drop their funds down to max budget.
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Matterom
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Re: Negative Balance after money transfer 1.6 - Fix coming in future build

Post by Matterom »

That explains a lot, i've been hunting for this in trade.station, i didn't figure to look at it in the lua. I need to disable this for a mod i'm working on.
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j.harshaw
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Re: Negative Balance after money transfer 1.6 - Fix coming in future build

Post by j.harshaw »

Fix pushed out in a hotfix today.
keeshah
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Re: Negative Balance after money transfer 1.6 - Fix coming in future build

Post by keeshah »

Hiho,
lua, huh, that explains, why I simply couldn't find it.
thanks a ton for all your effort. Very much appreciated.
Cheers,
Kee.
ZaphodBeeblebrox
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Re: Negative Balance after money transfer 1.6 - Fix coming in future build

Post by ZaphodBeeblebrox »

Thanks j.harshaw for the quick turnaround on this one. :)
It was a woman who drove me to drink... you know I never went back and thanked her.

Don't try to outweird me, three-eyes. I get stranger things than you free with my breakfast cereal.

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