1.20 BUG Scheduled Upgrade in EQD strips ship equipment - Fix coming in 1.21

[Gabeux]

Hey there!

I've ordered a Minotaur to be fully upgraded on a EQD.
Maybe has something to do with the fact there's not enough Hull Plates on the station OR that this was an abandoned Minotaur that I Claimed with marines?

Savegame: https://drive.google.com/open?id=19jRN9 ... IHuzNqT1Rt
How to reproduce: Land the Minotaur at the EQD.

I can't seem to find any way to cancel the upgrade and to get my ~800k credits back - I can only cancel the ship's order to prevent it from being stripped. Let me know if there's any way. :T

[Dab]

v1.20, no mods, Discoverer start.

I had had an Incarcatura Vanguard for quite some time, working perfectly fine. I sent it back to the shipyard in Argon Prime to add more crew to it as I went about my business elsewhere. A bit later I check in on it, and it did hire the new crew, but in the process of upgrading, it was stripped of ALL equipment excluding software. And I don't just mean optional equipment such as turrets. It now no longer has engines, thrusters, anything. Even the optional software is now missing as well (Docking Computer Mk2). It is sitting around 24km from the shipyard unable to move, and I cannot find a method to fix it as it can't get back to the shipyard to readd the equipment on account of having no engines. When selected in space it states "Waiting for drones" (that were also removed, 5 defense, 4 trade, and 1 repair). As I've been using quicksaves, my last real save was yesterday's, and the most recent quicksave was after this bug had happened, but before I was aware of it.

(Side bug; I have disabled autosaves as 50% of the time they crash my game, and they also don't trigger every 10 minutes as my settings tell it to, but happen randomly, sometimes over an hour passes before it autosaves.)

Screenshots;
https://steamuserimages-a.akamaihd.net/ ... 2C98806F7/
Alt Link: https://i.snag.gy/LWHGuh.jpg
Missing engines, as well as "Waiting for Drones" order.

https://steamuserimages-a.akamaihd.net/ ... 589AABBFC/
Alt Link: https://i.snag.gy/CPqg7r.jpg
To show location relative to shipyard. I do not know how it even reached this position (24km from, not 28 that was distance my discoverer was from the station) since it has no engines or thrusters.

https://steamuserimages-a.akamaihd.net/ ... C98E1748F/
Alt Link: https://i.snag.gy/xFqpAb.jpg
Ship's loadout, showing no equipment except software remaining on the ship. Behavior panel shows it with an Undock order, that shows nothing when you expand the order. The order cannot be removed without first removing the captain, but ofc this fixes nothing as you still can't move without engines...

I'll update this post if I find a solution to getting the engines back onto it, I'm hoping not to have to write off an entire freighter this early on into the playthrough.

[BGrey]

I also had this happen, crew added and equipment stripped.

For me it was a Mercury at the Antigone Memorial Warf, I am also on 1.2 with no mods but the elite start.

The captain is stuck on the undocking command and is just above the dock still inside the bay.

[Xenon_Slayer]

Thanks for the save. We've identified the issue and are working on a fix. For now, best not dock your ship on that shipyard or attempt to remove that order (you won't get your money back).

[Xenon_Slayer]

Unfortunately, after looking at that save, it seems that it is in a state where the upcoming fix will not repair it.

Should you have an older save before you added the upgrade order, it may be worth reverting to that. The problem is that on loading a valid save, some data on the upgrade is lost. So saving after that will also save the incorrect data.

We will be working on getting your money back correctly on cancelling the order, but I don't know if that will make it into the next patch. Sorry that you've run into this issue.

[bl3ek]

My first proper bug that leaves a ship broken.

I sent a scout ship to retrofit at the dock (upgrade and add some beacons).

It now sits hovering above the doc, static.

- I tried cancelling orders
- giving new orders to move
- teleporting to ship and taking control (nothing happens)
- firing pilot (option greyed out)
- new upgrade order

None of these work, the ship is in stasis.

[bl3ek]

Okay, selling it fixed the issue.

[Xenon_Slayer]

Ok, the good news is that the upcoming 1.21 patch will contain the fix for the source of the problem AND the refund fix.

With that save, you will have to:
- Not dock with the station
- Open the information menu for that ship
- Navigate to the behaviour tab
- There should be a 'Change Equipment' order. Press the 'x' to cancel it.

You should then have your money refunded and are then free to order the upgrade again.

[Dab]

This sounds identical to a bug I encountered with my TL;

viewtopic.php?f=180&t=404338 <merged. Alan Phipps>

Check the space where it was when you sold it. Is it still sitting there AFK in space under AI control? Scan it and check loadout, I'm going to guess that all its equipment is missing, including the engines which is why it seems to be in stasis. My TL that had the same bug is still sitting there incapable of moving, owned by AI, 6 hours of gametime later.

[Gabeux]

Ok, the good news is that the upcoming 1.21 patch will contain the fix for the source of the problem AND the refund fix.

With that save, you will have to:
- Not dock with the station
- Open the information menu for that ship
- Navigate to the behaviour tab
- There should be a 'Change Equipment' order. Press the 'x' to cancel it.

You should then have your money refunded and are then free to order the upgrade again.

Oh, that is great to hear - I wasn't expecting a fix so fast with the included fix for refunds!

And thanks for your understanding, but don't worry about that 800k. I took the hit by cancelling the upgrade and upgraded in another station - I realized it was probably due to loading/reloading saves. That ship has made me 25million+ by being in my Boarding/Capturing Wing.
I may have to report another issue when it comes to giving upgrade orders to multiple ships, but I'll wait for 1.21. Have a good one!