Roger L.S. Griffiths wrote:All of which need to be considered in the context of the relevant discussion.
None of which are excusing them, but the first two point out that they at least stand out from the crowd by making more of an effort to resolve issues than a lot of developers.
The last one is a matter of recognising and acknowledging that (a) the game was released in a particular state and (b) it takes more time to change said state than some seem to think and believe me when I say that in a small team typically the more frequently you make substantial reports on something the longer it takes to do that something.
And yet there are many small companies who are proving all this false right now.
In the first place, if you make and release a solid game, you should not HAVE to support it for 5 or more years down the road. If your game is stable, has solid mechanics and gameplay
when you launch, you do not need to spend years fixing it or having to change core parts of it. Anything you do from there on out would lie in the realm of add-ons and expansions.
In the second place, if you know your limitations within common sense for the size team that you have, you will not attempt something that is almost impossible to pull off for your team, or you ensure that you have the necessary manpower to do the project right.
I've already explained why launching a game in the state that Rebirth launched in, does a huge disservice to all customers and affects the growth of the game going forward.
Personally I would not blame them for never engaging the community ever again based on some things I have read in these forums, but thankfully a lot of that venom seems to have gone.
That is exactly the kind of thinking that pushes their own community away and leads them to make uninformed and sometimes downright ludicrous design decisions. They are a development studio, not a bunch of petulant children. If they receive unduly harsh criticism, then it is up to them to answer it by presenting the facts of the situation in a such a way that it clears up the issue and limits any more venom because the person spitting the venom now has to argue against actual facts. I've seen som many examples f companies consisting of 3, 5 10 and 15 person teams doing this and doing it consistently well, that I am not going to accept the "poor communicator" excuse. There is
no excuse for poor communication when you are making something that you say you want to be supported by the community
Yes, Egosoft are not good communicators but they are making an effort to change. A bad communicating organisation does not become a good one over night and they have to be careful what they report on for their benefit and ours. No point in providing misleading information.
I'm still waiting for evidence of this effort to change you keep talking about. I still haven't seen jack squat to indicate that it is anything but a vague notion. At this point in time, they should have their house in order. What misleading information would be presented by giving a list of things they are actively pursuing? Again, small indie companies are doing this all over the Steam boards. I'm not seeing any wealth of misleading information coming out of it.
As for actually engaging the community, they have been however little it may be. The problem is there is no consensus in the community on what is and what is not important and you only need to read half the discussion threads to get that perception.
This is an extremely poor excuse. You use surveys, you select people who demonstrate in-depth knowledge of the game(like modders). You start discussions with very focused topics and ensure that the guidelines are adhered to. If a 5-man company can engage the community, why in the hell can't a company of 20 - 25 employees make a solid effort?
This is generally irrelevant to this specific topic though, Egosoft have never promised to implement multiple flyable ships for X-Rebirth only to investigate the possibility if there was enough desire for it post release. This they have done and reported back that it would be too much work for a free patch/update basically.
And yet the ship and system that they have chosen in its place, is unable to fulfill the desires of many players because of the shallow and limited upgrade system. So we have a double strike out. The only people winning, being those that don't really care about the single ship experience at all. They have no reason to complain.
If you want a different perspective, stand on your head.