Screen freezes - Information Requested

Ask here if you experience technical problems with X4: Foundations.

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Required Information in all Technical Support Requests

Please ensure that you provide the following information for all questions posted in this Technical Support forum.
  • Version and language (e.g. 8.00 Hotfix 3, English, etc.).
  • Whether or not your game is modified using any third party scripts or mods (see note below).
  • The game start you originally selected for the game in which the problem occurred.
  • Exact nature of the problem, where and when it occurs and what you were doing at the time.
  • Any possibly relevant changes you have made to your game, system, or software before the issue occurred.
  • Where appropriate, additional symptoms, error messages, links to saves, screenshots and crash dump files (see this Wiki entry).
  • Your system specifications in the form of a DxDiag report and vulkaninfo (see this Wiki entry).
Failure to provide all this information will make it pretty much impossible for people to help you and may mean that it takes longer for your problem to be identified and hopefully solved. So please don't waste your own time and everyone else's by just posting something like "My game freezes. Help!!!".

If you are supplying information that will not conveniently fit into posts in this forum (approx 70,000 character limit per post), in the worst case you can split long text files across 2 consecutive posts, or ideally you can upload the data to a reputable public fileshare site (a few examples are Google Drive, DropBox or PasteBin, etc) but please don't use sites that spam advertising or require registration for downloads. Please use in your post the open public sharing link to your file(s) that will not require any account or registration for others to download.

Note: Support for third party modifications must be provided by the authors of those modifications, and any requests for such support should be posted in the appropriate thread in the Scripts and Modding forum.
Brambo
Posts: 37
Joined: Sat, 26. Nov 05, 22:18
x3

Screen freezes - Information Requested

Post by Brambo »

Dear people,

After a break for like more than a year I though 'Lets try this good ol game again', I did some updates, and some decent upgrades to the hardware in the meantime.
So after playing for 10 mins the screen freezes, BUT, I still hear the game sounds and ships flying by, AND, when I jump I still actually hear my guy jumping.
pressing esc seems to mute the sound indicating the menu, pressing again, ingame sound again. In the end I discovered I could quicksave, but not quickload.
I have some mods, a few extra buildings, nothing really special or like 'a lot'..
In the end I discovered when I set graphical settings to 'low' it stopped happening.....so here is the thing:
I have the newest drivers (GPU chipset, bios, all of it)
The hardware isn't that bad (I7 14700KF, 5070TI, 64GB RAM)
ALL the dozens of graphical games I have run fine
I dont have overheating
When X4 runs on Ultra it runs great.......
But at random point the screen just freezes and in the background you still hear the game running like nothing happened.
Windows controls still work fine, but I can't even close the game, need to go to steam and press 'stop'

I hope anyone has any ideas, ty!


one more thing that might be importaint....this savegame is ancient, like, just after X4 came out (and it's the only one I'll ever play ^^)
Last edited by Tranxalive on Thu, 6. Aug 26, 20:07, edited 1 time in total.
Reason: Editing the title to say that more information has been requested from the user.
CBJ
EGOSOFT
EGOSOFT
Posts: 55354
Joined: Tue, 29. Apr 03, 00:56
x4

Re: Screen freezes

Post by CBJ »

We're not going to be able to make any suggestions without any information to work with. The forum rules, which appear at the top of the forum and again right in front of you when you click on the button to make a new post, tell you what information we will need and include links to wiki pages which explain how to do so if you're not sure.

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