New Install - no saved games - Solved

Ask here if you experience technical problems with X4: Foundations.

Moderator: Moderators for English X Forum

Forum rules
See full rules at Technical Support Request Rules

Required Information in all Technical Support Requests

Please ensure that you provide the following information for all questions posted in this Technical Support forum.
  • Version and language (e.g. 8.00 Hotfix 3, English, etc.).
  • Whether or not your game is modified using any third party scripts or mods (see note below).
  • The game start you originally selected for the game in which the problem occurred.
  • Exact nature of the problem, where and when it occurs and what you were doing at the time.
  • Any possibly relevant changes you have made to your game, system, or software before the issue occurred.
  • Where appropriate, additional symptoms, error messages, links to saves, screenshots and crash dump files (see this Wiki entry).
  • Your system specifications in the form of a DxDiag report and vulkaninfo (see this Wiki entry).
Failure to provide all this information will make it pretty much impossible for people to help you and may mean that it takes longer for your problem to be identified and hopefully solved. So please don't waste your own time and everyone else's by just posting something like "My game freezes. Help!!!".

If you are supplying information that will not conveniently fit into posts in this forum (approx 70,000 character limit per post), in the worst case you can split long text files across 2 consecutive posts, or ideally you can upload the data to a reputable public fileshare site (a few examples are Google Drive, DropBox or PasteBin, etc) but please don't use sites that spam advertising or require registration for downloads. Please use in your post the open public sharing link to your file(s) that will not require any account or registration for others to download.

Note: Support for third party modifications must be provided by the authors of those modifications, and any requests for such support should be posted in the appropriate thread in the Scripts and Modding forum.
macjimm
Posts: 4
Joined: Sat, 4. Jan 25, 00:19
x4

New Install - no saved games - Solved

Post by macjimm »

Greetings,

To update from v 7.10 … I've reinstalled my non-steam version of the game to v 9.00 from GOG.
I am unable to access my saved games - or continue from where I left off.
I still have the full game (v7.10) installed on a different drive.

Is there any way I can import my saved games to the v9.00 of the game?

Mac
Last edited by macjimm on Thu, 2. Jul 26, 15:13, edited 3 times in total.
CBJ
EGOSOFT
EGOSOFT
Posts: 55310
Joined: Tue, 29. Apr 03, 00:56
x4

Re: New Install - no saved games

Post by CBJ »

Nothing has changed about how or where the game loads savegames from, so unless you've deleted them, the savegames are still there and loadable in your game; no need to "import" anything.

However you've given us no information whatsoever about your system, not even what OS you're using, so it's very hard for us to help you beyond that. The forum rules, which appear at the top of the forum, and again right in front of you when you click the button to create a new post, tell you what information you need to provide.

Also, please clarify: are you trying to load saves created using a Steam version of the game into a game installed from GOG? Or was the old installation GOG too? It will work either way, but without this basic information we can't tell you how to do it.
macjimm
Posts: 4
Joined: Sat, 4. Jan 25, 00:19
x4

Re: New Install - no saved games - Waiting for Response

Post by macjimm »

Thanks for the guidance.

I have reinstalled Version 9.00 from GOG.
I have never used steam with X4.
The game starts up easily with no problems. There are no saved games. I do not know where to look in the directories to find the saved games.
When I was using the previous install (v7.10) the saved games are available at the start-up screen.
I still have the full game (v7.10) installed on a different drive.


I'm using X4 Foundations 9.00
With no mods or scripts.
I start the game from the X4.exe program in the parent directory where the game is installed.
I have never used X4 with steam.
I see no error messages.

Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd
System Model: MS-7C02
BIOS: 3.F0 (type: UEFI)
Processor: AMD Ryzen 7 5800X3D 8-Core Processor (16 CPUs), ~3.4GHz
Memory: 32768MB RAM
Available OS Memory: 32694MB RAM
Page File: 22794MB used, 26283MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.5794 64bit Unicode
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 32853
Joined: Fri, 16. Apr 04, 19:21
x4

Re: New Install - no saved games - Waiting for Response

Post by Alan Phipps »

To be clear, you had saves with a previous GOG X4 game and you didn't delete them but a reinstalled 9.00 is not finding them on launch. That really sounds as though one of these things might have happened:

1. You unintentionally deleted all X4 files including saves before you reinstalled.
2. Your new game installation is for a different GOG account to the one you had before and something is different (I don't use or know GOG stuff).
3. Your new X4 game is looking in a different location than one where you moved your previous saves for safe-keeping and you haven't moved or copied them them back.
4. You rely on cloud file storage/backup for X4 saves and something has gone wrong.

Please check if your local saves are actually where they should be with GOG, ie in this PC folder: Documents\Egosoft\X4\save (For GOG there is obviously no SteamID in the folder path.)
If using cloud then that would depend on your cloud service provider.
A dog has a master; a cat has domestic staff.
macjimm
Posts: 4
Joined: Sat, 4. Jan 25, 00:19
x4

Re: New Install - no saved games - Solved

Post by macjimm »

Alan and CBJ

Thanks for your help
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 32853
Joined: Fri, 16. Apr 04, 19:21
x4

Re: New Install - no saved games - Solved

Post by Alan Phipps »

So what was it? It may help others that find themselves in your situation.
A dog has a master; a cat has domestic staff.
macjimm
Posts: 4
Joined: Sat, 4. Jan 25, 00:19
x4

Re: New Install - no saved games - Solved

Post by macjimm »

Alan Phipps wrote: Thu, 2. Jul 26, 15:53 So what was it? It may help others that find themselves in your situation.
The suggestion to look in Documents\Egosoft\X4\save led to the solution. This was helpful because I did not know where to look. I found a saved game (save_001.xml.gz) in C:\Users\macjimm\Documents\Egosoft\X4\save\
I have two versions of the game (v7.10 and v9.00). It appears that the games are saved in the same directory regardless of which version I play.

Perhaps the former saved games were deleted when I;
  • Completed a new install of v9.00 or
    Saved a game after starting the v9.00 game.
It may help other to save their games to another folder before reinstalling the game.
They might be able to copy the saves back into the Documents\Egosoft\X4\save\ folder after the install.
CBJ
EGOSOFT
EGOSOFT
Posts: 55310
Joined: Tue, 29. Apr 03, 00:56
x4

Re: New Install - no saved games - Solved

Post by CBJ »

Reinstalling the game will not delete savegames.
Alan Phipps
Moderator (English)
Moderator (English)
Posts: 32853
Joined: Fri, 16. Apr 04, 19:21
x4

Re: New Install - no saved games - Solved

Post by Alan Phipps »

Further, this hasn't really solved the original issue either. If there was a valid save in the correct save location for the GOG game then the 9.00 reinstall should have seen it there and offered it on game launch. Something strange is still going on.

You don't/didn't just use one save slot (001) do/did you? What about quicksaves and autosaves, beside using the other number slots?
A dog has a master; a cat has domestic staff.
CBJ
EGOSOFT
EGOSOFT
Posts: 55310
Joined: Tue, 29. Apr 03, 00:56
x4

Re: New Install - no saved games - Solved

Post by CBJ »

One thought. When you installed the new drive, did you also change where your Windows standard Documents folder is? If so then the saves will be in the old location, and you'll need to move them to the new one.

Return to “X4: Foundations - Technical Support”