Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

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BenjiBaggins
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Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

8.0 RC1 (nvidia 581.08) crashes with 1061 / 205 exit code.
All files in a new folder in the dropbox.
CBJ
EGOSOFT
EGOSOFT
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Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by CBJ »

Thank you for continuing to update the files with new data. I've taken another look at the latest crashdumps, and they fall into the same categories as before. One is an error returned by the driver when the game tries to use Vulkan, and the other is coming directly from the driver itself.

With these problems not happening for other users, we are still looking at this almost certainly being a driver or hardware issue, with a small possibility of it being something peripherally related such as a problem with the power supply to the card. The symptoms and crashdumps don't seem to correspond to it being the Intel issue that some people have run into, so I'd say we can eliminate that possibility.

At this point, I think your next step will need to be to get in contact with NVidia. The X4_800_2025_08_28_12_18_40.dmp file is one of the ones where the crash occurs in the driver itself, and they should be able to take a look at that and determine more about the cause.
BenjiBaggins
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Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

CBJ wrote: Thu, 28. Aug 25, 14:55 Thank you for continuing to update the files with new data. I've taken another look at the latest crashdumps, and they fall into the same categories as before. One is an error returned by the driver when the game tries to use Vulkan, and the other is coming directly from the driver itself.

With these problems not happening for other users, we are still looking at this almost certainly being a driver or hardware issue, with a small possibility of it being something peripherally related such as a problem with the power supply to the card. The symptoms and crashdumps don't seem to correspond to it being the Intel issue that some people have run into, so I'd say we can eliminate that possibility.

At this point, I think your next step will need to be to get in contact with NVidia. The X4_800_2025_08_28_12_18_40.dmp file is one of the ones where the crash occurs in the driver itself, and they should be able to take a look at that and determine more about the cause.
Many thanks for following this endlessness. I'm gonna send this to nvidia...thanks.
BenjiBaggins
Posts: 61
Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

This seems to be going nowhere.
Everything works fine, no hardware issues in stress test or other applications. Also not in others using vulkan.
But as soon as x4 wants to use vulkan (somehow in a different way then version 7.1 (?)), then a "vulkan dll" or a "nvidia file" crashes.

It seems I can never ever play x4 in an (after 7.1) updated version.
CBJ
EGOSOFT
EGOSOFT
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Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by CBJ »

Have NVidia got back to you about this?
BenjiBaggins
Posts: 61
Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

CBJ wrote: Fri, 5. Sep 25, 18:03 Have NVidia got back to you about this?
We uninstalled and installed drivers an vulkan files and checked possible bios and vbios update.
They looked into crash files and logs from GPU-Z and occt and we did different testruns.
Everything seems fine. But x4 just doesn't like my pc for some unknown reason.

At some point, three days ago, they stopped answering.
CBJ
EGOSOFT
EGOSOFT
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Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by CBJ »

That's not terribly helpful of them. I'll try and find out if we can wake them up again for you.
BenjiBaggins
Posts: 61
Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

CBJ wrote: Fri, 5. Sep 25, 22:30 That's not terribly helpful of them. I'll try and find out if we can wake them up again for you.
That's very nice of you, thanks.

I can forward you the (mail)-communication I had with them, if you like...
BenjiBaggins
Posts: 61
Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

Got a "last" mail today.
Their last solution is reinstalling Vulkan (again) and verifying the game files (again).
Of course this didn't work. So, they sent me back to egosoft's support, saying the problem seems to be happening at the application level.
BenjiBaggins
Posts: 61
Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

Got another mail from nvidia:

"
I am sorry to hear that the issue still persists.

While checking our internal tools for any known issues related to X4: Foundations, I noticed that there is indeed a reported issue with the game. Our developer team is currently investigating this, and we will keep you updated once we have more information.

In the meantime, you may also reach out to the game developer and report the issue directly.
"
Black Falcon
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Joined: Sun, 16. May 04, 14:29
x4

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by Black Falcon »

Note:
I used 581.42-desktop-win10-win11-64bit-international-dch-whql.
Since update to 581.57-desktop-win10-win11-64bit-international-dch-whql yesterday I had no crash today.
It *may* have fixed the crash. (Fingers crossed)

GPU is Asus Rog strix RTX 2070 Super, 8GB.

Can someone confirm?
If you are interested in Homeworld 2 or EVE Online, take a look at my mod at:
http://www.moddb.com/mods/eve-rts
BenjiBaggins
Posts: 61
Joined: Mon, 26. May 25, 08:45

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by BenjiBaggins »

No, still exactly the same crash as before.
Black Falcon
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Joined: Sun, 16. May 04, 14:29
x4

Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by Black Falcon »

Sadly I have to confirm this. I watched this a while now. The Crashes where gone just did't occur for a seemingly random time.
Most of the time time it seems there is a memory overflow of some kind.

All i noticed is, that sitting for example in Hatikvas choice and fighing xenon at the north gate will trigger a crash pretty much all of the time. But it can take a wihle at least 20-30 minutes ... sometimes 60 minutes+.
It maybe generally fighting in one sector - so it maybe crates or wreckages causing a problem or at least beenig connected to it.

I have a lot of dmp-files. But i think they are uploaded automatically anyway.
A savegame should not make much a difference because reloading will result in a crash much later then before. But i can provide it, if needed.
If you are interested in Homeworld 2 or EVE Online, take a look at my mod at:
http://www.moddb.com/mods/eve-rts
CBJ
EGOSOFT
EGOSOFT
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Re: Game (7.5, 7.6 & 8.0) crashes almost immediately in the main menu

Post by CBJ »

It doesn't sound like your crashes have much to do with the ones the OP is encountering. Theirs happens almost immediately; yours happens after playing for some time. I suggest you start a separate thread, with a copy of all the information you've provided here. Please do include your crashdumps; we do also get them automatically but we can't identify which ones are yours in order to link them to your specific system setup, savegames and so on. And on that note, yes, the savegames will help too.

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