Steam Launch of Patch...When is this going to happen? (A. Now!)

gandy|UKCS| · Post by **gandy|UKCS|** » Tue, 7. Apr 09, 15:30

Incase steam read this.. Hurry up please

vonotto · Post by **vonotto** » Tue, 7. Apr 09, 15:53

No one cared that the people who were being early released to got the glow bug!!!!!!!!!!!

vonotto · Post by **vonotto** » Tue, 7. Apr 09, 16:13

Me thinks this is a marketing ploy to get steam users to buy a second copy from store shelves

Free Trade Inn · Post by **Free Trade Inn** » Tue, 7. Apr 09, 16:55

What a fiasco!
Ego need to bin steam ASAP.
I am a fan boy, and if I were not so dedicated or just a casual user I would bin it.
Time to open a new thread on alternative download source.
One that will work with patches and extra content direct from ES download page.

FTI

RJV · Post by **RJV** » Tue, 7. Apr 09, 16:59

strude wrote:
BurnIt! wrote:We realize you are unhappy about this delay and apologize for the inconvenience but we can assure you that you are not missing out on any of the features of 2.0 because of this.

How does that work? If the features of 2.0 are included in the 2.0 patch, and the 2.0 patch isn't being distributed until next week, then the features included with 2.0 can't be used. Doesn't that define missing out?

Glad somebody else mentioned that. I thought I was going mad.

Cheers,

Rob.

Saetan · Post by **Saetan** » Tue, 7. Apr 09, 17:12

Hey guys, don't be mad ... if you like, you can use the download-able 2.0 patch with your steam-version of the game ... you just have to know how.

Download it and install it in an empty directory, NOT into your x3:tc-steam directory. After that, you can copy every file, except the x3tc.exe and dvm.dll into your x3tc-steam directory. After that, it will work like a "fake-patch".

You get the aldrin-missions, as also the patched scripts like universe trader.
You won't get (official) support and also no improvements because of more RAM-usage.

This method is working fine for me.

Post by **BlackRain** » Tue, 7. Apr 09, 17:47

Do you mean if you do the fake patch you don't get the Ram improvements? Then that isn't worth it to me. I want the patch mainly for the Ram improvements.

Saetan · Post by **Saetan** » Tue, 7. Apr 09, 17:53

BlackRain wrote:Do you mean if you do the fake patch you don't get the Ram improvements? Then that isn't worth it to me. I want the patch mainly for the Ram improvements.

I think, the part with the RAM-improvments is inside the .exe or the .dll
But if you patch them with the non-steam patch, you game won't start anymore.

Every story-relevant things (e.g. aldrin-plot) should be inside the 07.cat & 07.dat and the scripts-directory. These you can patch without danger, because it's just a kind of "official modifikation".

vr01 · Post by **vr01** » Tue, 7. Apr 09, 18:02

Free Trade Inn wrote:What a fiasco!
Ego need to bin steam ASAP.
I am a fan boy, and if I were not so dedicated or just a casual user I would bin it.
Time to open a new thread on alternative download source.
One that will work with patches and extra content direct from ES download page.

FTI

I beg to differ.

1. Release was always planned for 7/4
2. US retail released early
3. Ego scrambled and released patch early
4. Glow bug found
5. Glow bug fixed
6. Glow bug found in the intended Steam release
7. Glow bug fixed for Steam release
8. Repackage Steam release
9. Patch issued on Steam...

We are currently at step 8. If 2 didn't happen there is a good chance that all of the other stuff above would not have happened and we would all be happily playing 2.0. It just shows that the best made plans can still go awry...

To put it into perspective, if the glow bug had been released on Steam then you would be UNABLE TO PLAY THE GAME until it was fixed. (Unless you were smart enough to take a back up of 1.4 prior to the update.) Once Steam has the new version, it won't download an older version so you would have been stuck. Can you imagine the howls of protest if that happened...

Given the choice I know which I would prefer...

jbigg · Post by **jbigg** » Tue, 7. Apr 09, 18:07

vr01 wrote:
Free Trade Inn wrote:What a fiasco!
Ego need to bin steam ASAP.
I am a fan boy, and if I were not so dedicated or just a casual user I would bin it.
Time to open a new thread on alternative download source.
One that will work with patches and extra content direct from ES download page.

FTI
I beg to differ.

1. Release was always planned for 7/4
2. US retail released early
3. Ego scrambled and released patch early
4. Glow bug found
5. Glow bug fixed
6. Glow bug found in the intended Steam release
7. Glow bug fixed for Steam release
8. Repackage Steam release
9. Patch issued on Steam...

We are currently at step 8. If 2 didn't happen there is a good chance that all of the other stuff above would not have happened and we would all be happily playing 2.0. It just shows that the best made plans can still go awry...

To put it into perspective, if the glow bug had been released on Steam then you would be UNABLE TO PLAY THE GAME until it was fixed. (Unless you were smart enough to take a back up of 1.4 prior to the update.) Once Steam has the new version, it won't download an older version so you would have been stuck. Can you imagine the howls of protest if that happened...

Given the choice I know which I would prefer...

Totally agree. The part I'm having a hard time with is the additional 6 days on top of the planned date. That I don't get.

palm911 · Post by **palm911** » Tue, 7. Apr 09, 18:33

BurnIt! wrote:I'm sorry it wasn't possible to release the update on Steam at the same time as on the website.

We've been trying to make this happen and prepared everything but a number of circumstances led to some inevitable delays:

Everything was set to go, but we had to stop the Steam release because of the 2.0a hotfix. We're not going to deploy the "glow bug" version via Steam obviously.
So we had to make sure they can integrate the fixed version into the update which requires additional time.
This and staff availability means that the update cannot be deployed before next monday.

We realize you are unhappy about this delay and apologize for the inconvenience but we can assure you that you are not missing out on any of the features of 2.0 because of this.

LOL, so you guys wait to last minute the day it was "supposed" to be released to inform the patch via steam will be delayed for another 7 days?

Way to go. exceptional performance on egosoft part.

oh BTW that means just to clarify. it can happen AFTER next monday and no before that, so can take a couple of weeks. right?...

i am sorry but this sounds like a crappy excuse (again) to justify steam ****** arse service.

palm911 · Post by **palm911** » Tue, 7. Apr 09, 18:36

whiteknightr1 wrote:I awoke this morning with great anticipation!!! and again to have the feeling crushed . still no patch so off to work i go feeling like a second class citizen..lol

now you got the point? in my "rants" welcome to the second class customers world

Post by **CBJ** » Tue, 7. Apr 09, 18:46

The information that Steam would not be able to update the patch with the EXE that does not include the glow bug was received less than 24 hours ago. The information was passed on to you as soon as it had been confirmed that there was no alternative course of action that could get Steam users up and running with 2.0 any sooner.

This witch-hunt to try to find someone to pin the blame on is silly and pointless. An unfortunate series of circumstances have conspired to create the current situation. Nobody is happy about it, but there is nothing anyone can do to change what happened.

whiteknightr1 · Post by **whiteknightr1** » Tue, 7. Apr 09, 18:48

so does this mean we have to wait another week for the patch from Steam? i'm lost thought it was due out today??

Targ Collective · Post by **Targ Collective** » Tue, 7. Apr 09, 18:51

Unfortunately yes. All I can say is that Steam updates seem to need something of a push before they get up to speed.

All the paperwork needs doing all over again, I gather. Nightmare.

palm911 · Post by **palm911** » Tue, 7. Apr 09, 18:57

CBJ wrote:The information that Steam would not be able to update the patch with the EXE that does not include the glow bug was received less than 24 hours ago. The information was passed on to you as soon as it had been confirmed that there was no alternative course of action that could get Steam users up and running with 2.0 any sooner.

This witch-hunt to try to find someone to pin the blame on is silly and pointless. An unfortunate series of circumstances have conspired to create the current situation. Nobody is happy about it, but there is nothing anyone can do to change what happened.

it is not a witch hunt CBJ, it is a fact , that with every patch steam users always get delayed. it is not the first time. it is being like this in the past. with or without the circumstances involved , in the end is your loyal customers that get hit, also it is very hard for me to believe that they need more than 7 days to put(replace) 20mb files with a new .EXE it is not RIght, and we all know this.

i do not believe in conspiracy, but in the chain of events there is someone that is actually mediocre, and i believe it is on steam behalf,

in a customer view this is simply NOT acceptable. again it is not my intentions to be harsh here with Egosoft lads, i know you are doing all that you can to solve the situation,

on my part i tried to find a retail box here in mexico without any luck at all. please let me know if there are other alternatives to take away the pain commonly known as steam. is there another service that is better? so i dont have to suffer the same "fate" over and over again?

gandy|UKCS| · Post by **gandy|UKCS|** » Tue, 7. Apr 09, 19:16

I dont mind waiting as it gives me chance to complete the terran plot and final fury plot

macseyco · Post by **macseyco** » Tue, 7. Apr 09, 19:23

Totaly agree with palm911

We paid good money in good faith in return we get treated like 2nd class citzens (which is a nice way of saying it).

Can we ask for our money back? Yes

Will they listen. NO

Thats not right we just want a product in return for our money not bs stories and the same repeated excuses with no substance to them.

The game was incomplete on release alot of people have been putting up with that for long enough. Now to be told there is a fix and not to be able to use it is ....... (fill in your own swear word).

You would think that this would be a priority for both egosoft and steam its there customers who are unhappy or are they so up themselves that we don't matter. Not even a public apology from either of them.

The_Unforgiven · Post by **The_Unforgiven** » Tue, 7. Apr 09, 19:27

I like steam. I am a little miffed that some games require a steam download and activation even when I am holding the actual DVD... but I have more important things to worry about.

As for conspiracies and intentional inconveniences all I have to say about that is, yes, it's all true. There are, literally, armies of people out there who do nothing but invent new ways to make you hurt.

helsyeah · Post by **helsyeah** » Tue, 7. Apr 09, 19:29

So, obviously the core of the issue here is the delay that it takes to patch a game through Steam vs. a Retail copy.

I'll step back and make a couple observations regarding Steam.

Steam probably requires a bit of a different patching approach than a regular retail patch. As such I'm certain that it takes time to first develop the patch, and then QA the patch, so theres time hit 1.
It ALSO probably takes a bit of time to go and deploy the patch to all of the content servers, but granted I doubt this is a huge time hit.
And probably one of the biggest points to make, Steam is a service, and Egosoft is one of many companies that utilize it to provide their games through. As such, the Steam folks can only do so much for Egosoft without having a negative impact on their other customer's business. Now, knowing valve I personaly bet that they do provide great service to the folks that publish their games through Steam, and do the best they can to take care of them.

From my viewpoint, I would prefer that Steam and Egosoft take the time they need to properly fix and roll-out the patches, and with the above thoughts, I can certainly see that it would take another 7 days to deploy the fixed patch. I'll happily lay aside my "must have it NOW" viewpoint because, hey we're all human, mistakes were made and are being fixed, and I'm willing to make the assumption that both Egosoft and Steam are doing everything in their power to make that happen quickly.

egosoft.com

egosoft.com

Steam Launch of Patch...When is this going to happen? (A. Now!)