"Gamestar" Interview with Bernd

General discussions about X Rebirth.

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Mopy
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Post by Mopy »

Shinkenshi wrote:btw did anyone else notice how this guy basically stopped posting on the board ever since the game's release?
Er.. yeah, I wonder why. People go crazy the moment he opens his mouth.

When people can interpret what was actually said, rather than filtering the information and drawing the conclusions that get them the most angry because they enjoy the community feeling of a good witch hunt, I suspect we might see more communication.

Seriously, read your post again, then take another look at that question. You answered it before you asked it, though it doesn't look like you noticed.

Saying that, the whole theme of the thread is 'make stuff up we can get angry about'.
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dzhedzho
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Post by dzhedzho »

Llothlian wrote:
dzhedzho wrote:
BigBANGtheory wrote:
TinkerToy wrote:I'm not really surprised that Bernd is persevering with the "minor problems, great success overall" line. There's most likely a very good reason for it, in that if Egosoft admit to any failure or liability, they may be opening themselves up to various lawsuits or breach of contract penalties with DeepSilver or the retailers that may be carrying Rebirth boxes that are not selling now.
That might well be the wisest post anyone has said all day. 8)

It really is that simple, don't look for deeper explanations. Bernd is CEO of Egosoft he has responsibilities he isn't stupid, ask him stupid questions and you'll get stupid answers. :roll:

That interview was a wasted opportunity imho.
I still think he could have acknowledged "some shortfalls" (without naming them) and saying they will work on it. Because some things aren't bugs, they are just missing.
Can't set price of your station products. Can't use some captured ships because they don't have docking bay, or retrieve your marines.
That's not a bug, it's design cockup
What possible benefit is there to Egosoft by admitting it? We've already bought the game, and most of us will have simmered down enough to buy the first expansion, whenever it's out. New customers might be put off by reading the CEO admitted there are features missing. From a business perspective saying sorry (again) wont help him, but it definitely will hurt him, especially in so public a forum.
It's called damage control. Reassures people, and gives them hope that things will improve.
ragamer
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Post by ragamer »

Pfffff... What an interview... Just damage control designed to make ppl who have never read anything about X:R to eat the bait and buy the game even after the catastrophic reviews...

...It's full of denial and using the traditional PC well known issues (like hardware variety) as excuses to make unaware potential custommers to believe the "state of the game" depends on the machines it runs into. I don't know the rest... But the way to avoid talking frontally about the half finished main gameplay elements reminds me a lot about what Console Developers use as excuse when craptastick PC ports designed to milk the PC playerbase, are "released".

The fatal AI bugs cripple everything on the game, which is independent of the hardware triggered bugs...

..."Last minute additions"?!?!?... The trade scripts are considered "last minute additions" on this game, now!?!?

I don't want to even get started about his excuses to not use Steam Early Access... What would have costed him to just say: "We weren't allowed by publishers' contracts"... The "problem" with Steam Early Access is that you let Word of Mouth to spread before you have a chance to take the money and run from the bulk of your potential custommers... In the case of half finished products it makes a good portion of your sells to be "delayed" as the product is better polished, specially with show stopping bugs systematically appearing 1 hour since you start playing.

I really hope Bernd is forced to do this kind of "corporate damage control" by contract terms and once the Christmass period ends, and with it the publisher's urge to sell as many "boxes" as possible which only Bernd thinks is NOT the real reasson behind this half finished release... We can return to the normal EGOsoft way to do things...

...If, on the contrary, Bernd really believes the words I just read, showing a deep state of denial about the sorry state of X:R internals, may imply past Egosoft philosophy that me, as an "old user" learned to appreciate...

...Also took the "fast paced" approach and dissapeared into the "New" "Egosoft Corporate"... Focused on eye candy, worried about delivering the same yearly +1 crapptastic "new title on the established franchise", conveniently split into "affordable" DLCs, and investing millions into fixing "critical parts of the product" thus hiring celebrities for pointless commercials to "increase the product value for the end user".
Shinkenshi
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Post by Shinkenshi »

Mopy wrote:Seriously, read your post again, then take another look at that question. You answered it before you asked it, though it doesn't look like you noticed.
Yes, I am glad you noticed. It's called a rhetorical question.

I can also guarantee you that if he is a bit more forthcoming on the forums rather than going around random news outlets citing great success of the game, this shitstorm would be nowhere near as size it is right now.
Mopy
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Post by Mopy »

Shinkenshi wrote:
Mopy wrote:Seriously, read your post again, then take another look at that question. You answered it before you asked it, though it doesn't look like you noticed.
Yes, I am glad you noticed. It's called a rhetorical question.

I can also guarantee you that if he is a bit more forthcoming on the forums rather than going around random news outlets citing great success of the game, this shitstorm would be nowhere near as size it is right now.
Well, I came back to edit my post, but seeing as you replied first I'll just say it here. My apologies for for singling you out. On reflection, I could have picked any number of posts in this thread to reply to, and I should have kept it general.

I still disagree with you though :P
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Orion1632
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Post by Orion1632 »

He just came across as arrogant and out of touch with reality.

Has he actually tried to play the game?
chikatilo
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Post by chikatilo »

he's been trying to get past the 100 energy cells
dumdumdum
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Post by dumdumdum »

:o ... I feel sorry for Egosoft. Bernd dude.... look at your product reviews.. You are not going to sell many more copies of X-Rebirth. I don't think the math will end well for you.

It's not the bugs (which are a game killer in itself). It's the game man. Bug free this game is still garbage..

I was in disbelief. Then I was mad. Then it was a sad feeling that the series I loved was dead. Now, after reading the things that Bernd says. I am fairly confident I will never reinstall and play this game again. He is just out of touch. The numbers wont lie in the future. enjoy your first two weeks of sales. I know those numbers are falling FAST.
RWolf
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Post by RWolf »

I just came back to see if there have been any status updates, and low and behold there's this "interview" floating around.

Just when I thought I got over the rage and utter disgust at egosoft and XR, this "interview" helps remind me whats wrong with Bernd and the game in general.

I have officially lost not just some, but all respect for Egosoft. Bernd just seems like a compulsive liar, someone living within his own confirmation bias. It is utterly insane to think the way he does... its not normal, its not rational.

When he says "The game sold extremely well so we did some things right there as well." it shows a total disregard for reality. The game sold well (in his mind) because of 3 things: 1) the popularity of the previous X games and their over all decent to good reviews, 2) Star Citizen's marketing machine (empowering the genre itself) and 3) False or misleading advertising and the expectation of competence from the dev studio.

NONE of is a signifier of doing ANYTHING right. The reaction is a sign of doing EVERYTHING wrong.

This guy is shaping up to be a german version of Toddler Howard. Good job Bernd, its not you its us.... no really its you. Not us. XR should be used in game design schools to show what NOT to do, it should set the standard for how not to design a game and then make excuses afterwards. Get off your high horse. Grow up.

Its freakin embarrassing. There needs to be a leadership shake up over there.

/rant off
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vargata
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Post by vargata »

RWolf wrote:I just came back to see if there have been any status updates, and low and behold there's this "interview" floating around.

Just when I thought I got over the rage and utter disgust at egosoft and XR, this "interview" helps remind me whats wrong with Bernd and the game in general.

I have officially lost not just some, but all respect for Egosoft. Bernd just seems like a compulsive liar, someone living within his own confirmation bias. It is utterly insane to think the way he does... its not normal, its not rational.

When he says "The game sold extremely well so we did some things right there as well." it shows a total disregard for reality. The game sold well (in his mind) because of 3 things: 1) the popularity of the previous X games and their over all decent to good reviews, 2) Star Citizen's marketing machine (empowering the genre itself) and 3) False or misleading advertising and the expectation of competence from the dev studio.

NONE of is a signifier of doing ANYTHING right. The reaction is a sign of doing EVERYTHING wrong.

This guy is shaping up to be a german version of Toddler Howard. Good job Bernd, its not you its us.... no really its you. Not us. XR should be used in game design schools to show what NOT to do, it should set the standard for how not to design a game and then make excuses afterwards. Get off your high horse. Grow up.

Its freakin embarrassing. There needs to be a leadership shake up over there.

/rant off
just completely agree
wolvern: try play it again in January
vargata: which year january?
savagetwinky: January isn't a year, did you mean 2014? :rofl:

vargata: who had that silly idea that the future ppl will build their cities into dangerous dust and asteroid clouds?
BinarySlave: NASA? As far as I am informed, they are still following this totally dumb idea to harvest all kinds of valuable minerals. And this in space, these idiots. :rofl:
steelgrey75
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Post by steelgrey75 »

Well if Egosoft was my company I would be extremely concerned for its future. Its crazy how much bad press this game has generated, I see very few positive things said about it. There are those who seem to think that its great game and willingly defend it, but even they cant deny the overwhelming amount of bad press. I just don't think the future can look that great for Egosoft, they gained a handful of new fans but they lost a great deal.
scaramonga
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Post by scaramonga »

Yup, keep telling yourself that Bernd ;)

http://steamcommunity.com/app/2870/revi ... r=toprated

The people mean nothing, as in your customers 8)
zmed
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Post by zmed »

I simply speechless at this guy. The game is universally reviled at this point. Sure they have a few fanatics trying to shout back, but it's pretty evident that the game is a failure for both critics and costumers.

The game is a textbook example of why "reaching out to a new audience" is just a failure waiting to happen and is very rarely a good idea. With this game, they managed to completely alienate their old fans and I highly doubt that the number of new fans they might have managed to gather does not offset the ones they lost.

Fix the game's bugs all you want, the incredibly horrendous UI and other numerous design flaws will still be present.

You built up your consumer base with the series that managed to carve out a healthy niche for itself with a sizeable number of loyal fans. Then you tried to "reach out to a wider audience". Hope you are happy with the money you made from your false advertising campaign by luring your ex-fans into pre-ordering this travesty. This was a rude awakening for most of those ex-fans who will never again be suckered in, no matter what you promise them.



There is a thing called "consumer good will". You just wasted yours.
scaramonga
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Post by scaramonga »

Couldn't agree more.

Oh what a tangled web we weave, When first we practise to deceive.....;)

Yeah, your gonna get the 'die hards' who will sniff the crap from their ass, and should it turn out to smell rotten, they will say it smells great, of course :)

But there is no denying, that this pile of crap stinks far worse, and deeper, than that scenario.

It's a damn shame, it really is.

A great series of 'X' games, destroyed in one swoop, by greed, and lack of care for its customer base, and pisses on the most loyal of people in the gaming community that I have ever come across.

Shame on you Ego!
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Pannonian
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Post by Pannonian »

zmed wrote:I simply speechless at this guy. The game is universally reviled at this point. Sure they have a few fanatics trying to shout back, but it's pretty evident that the game is a failure for both critics and costumers.

The game is a textbook example of why "reaching out to a new audience" is just a failure waiting to happen and is very rarely a good idea. With this game, they managed to completely alienate their old fans and I highly doubt that the number of new fans they might have managed to gather does not offset the ones they lost.

.
There is nothing wrong with reaching out, if it's done right. Not having a radar and an interactive galaxy map instead of a list is not reaching out.
Haing 1/3 of the screen taken up by a static (non virtual) cockpit is not reaching out.
Having to walk around the station and seeing the same corridors and faces is not reaching out.
Actually most of the people think is "reaching out" are not reaching anywhere, since even if someone aims for a bigger audience, you make the game easier, perhaps put in a difficulty slider or makes trading less complicated and less micromanagment.
Has anyone played Independence War series? How about the Tie-Fighter series? What about the Wing Commander series?
Do you know the sad truth?
Each X series were the carbon copy of each other, with content added to it, but the format never changed. I believe, this is all what Egosoft can do. They have the base game since the first X-games and they kept adding to it, whether it was some interface redesign or graphics, but the underlying spreadsheet-like management has not changed much.
X : Rebirth tried to incorporate too much new, and Egosoft couldn't handle it. They can't disconnect from the same game , or at least simplify it a bit.
Adding stuff like the need of engineer and commander and even they are dependent on their own morale and experience is making the game even more complicated and more micro-managed.
If X:Rebirth would work, and let's forget about the cockpit, the walking around the corridors and the only flyable ship and other bad designs -
It is more complicated and requires more micromanaging than the previous X games!
Anyone, who put in at least 20 hours in the game with the bugs and all, knows, that it's actually a giant universe there, but with missing content, missing features and various stuff put in there in a hurry. They wanted something much bigger, but at a certain point, they gave up on this game. You can tell they gave up on it, because - for example - there are light craft shipyard, but they produce no ships and there is no ship trader on them. Obviously the mid and small freighter production is missing.
The entier Devries system - while its' supposed to be a broken economy - still reeks like it's missing plenty of stuff. Or look at certain things in the game and some have a typical name, but other has a typical Visual Basic code name, since they didn't even name many things in there, that's why one of the shipyard is building some kind of a _macro, instead of a ship!
MrSuperKarti
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Post by MrSuperKarti »

After having read this Interview:

I feel deeply Sorry for every "other" Egosoft Developer to be doomed to work with Bernd Lehahn. How can you allow it to happen that this man destroys your whole reputation with your "fanbase" ?

Bernd, quit your job now. You truly do not see the Problems X-R has and your Damage Control is quite frankly pretty painful for the whole X-IP and Egosoft as a Company.

For any proof just check the current playerscount of X-R.
MrSuperKarti
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Post by MrSuperKarti »

scaramonga wrote:Yup, keep telling yourself that Bernd ;)

http://steamcommunity.com/app/2870/revi ... r=toprated

The people mean nothing, as in your customers 8)

its even better if you read only the positive reviews. (GTranslate the ones you dont understand, the german ones are gold!)

cause cleary 50% of the positive reviews are just sarcasm or state that "game is shit now, but i trust egosoft to fix it"
Surray
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Post by Surray »

As someone who was tricked into buying this trainwreck of a game I feel deeply disappointed and disgusted at all this bs coming from Bernd.


I'm a long time X series fan and I've always been here, supporting this company, but this is just.. unacceptable.
I will never again purchase any of your games and will recommend all my friends to do the same.

This is not how you treat your customers and I don't think my new opinion of you can ever be redeemed.


Farewell old Egosoft. I will miss you.

Hello new Egosoft. Please go to hell and never come back.





Please excuse the harsh language but after reading such interviews I just get the feeling that you still don't quite understand what you did and I feel obliged to make it clearer to you how badly you messed up.
I'm just deeply disappointed and angry.
MordantJake
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Post by MordantJake »

Really, all this pseudo psych analysis of Bernd comes off as kinda silly. "Arrogant".."compulsive liar".."confirmation bias"..

The same sorts of things people say about politicians trying to put a different spin on a negative story. Why do we assume malice by default? Perhaps it's just that, like politicians, CEOs of game studios are sometimes in a position where all they can do is limit the damage caused by negative press. So they stick to the party line the PR dept. gave them, and end up sounding arrogant or deluded to most people. Do you really think Bernd doesn't know the game has been a total failure? He's not an idiot..im sure he's seen the critical reception. But i ask again: what's his alternative? This is ES' one title, the one they stake everything on. They don't have the luxury of larger developers to admit a mistake and let other titles take up the slack for awhile. If Bernd comes out and says, "hey, we ****** it up, it's more than just bug fixes..we made fundamental design mistakes"..he could kill the already-dwindling sales dead.

You have to bear in mind the uncomfortable truth that, if you already bought the game, Bernd isn't really talking for your benefit. You'll be patient or get a refund according to your personality and faith in Egosoft, not because of something Bernd says in a press release. He's speaking for those that are on the fence, put off by negative reviews and wanting something positive to make them believe the game has a future.

I'm more than disappointed with the way Rebirth has gone, but come on. This interview is the last thing to get upset about.
"Those are my views, and if you don't like them..well, i've got others.."
Kadaas69
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Post by Kadaas69 »

Public relation style damage control nothing more .

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