[ver 1.50, 1.60, 2.20] Game randomly freezes - not responding

[Chimerak]

* UPDATE 4 *

...

Today i tried playing with my old AMD card (r9 390x) driver version 19.1.1, i played something around 3-4 hours with no freeze or any error. Game freezing must be 100% related to nvidia RTX card - at least in my situation - are there any plans for fixing this in 1.51 version? Or i just have to play on AMD cards?

[Alan Phipps]

All is not going entirely well with the latest AMD optional (beta) driver either (as confirmed by an Egosoft dev in there) but with a different issue to yours.

[Chimerak]

I gave try after few months to this game again - tried 1.6 ver. and 2.20 ver., random game freezing is still issue.
Its even worse now, in 1.5 ver. i was able to open task manager and kill x4 process.
i cant popup task manager and kill the not responding x4, because x4 is always on top of the screen over the task manager, so i have to create new virtual desktop and place task manager there, then im able to kill x4 process, but it wont close game window and i have to restart whole PC. Will this problem ever be fixed? Its more than 2 months and im still waiting...

[Alan Phipps]

You earlier confirmed that issue seems to be specifically with the Nvidia RTX cards and their drivers - how do you think Egosoft can fix that sort of problem with a 3rd party product? Have you been reporting your confirmed issue with X4 and RTX/driver back to Nvidia?

If you think your current freeze issues are different than before then you may have to start this whole Tech Sp process all over again and provide fresh system information. Sorry.

[SPiDER]

I wouldnt bee too sure its an RTX issue..
I havent had a crash or lockup since 2.2 was released and between 2.0 to 2.2 I went from a 970 to rtx2060 and no problems.
So I wouldnt focus on the Nvidia RTX as the cause...hope this helps

[uscgpeterson]

I'm playing on a GTX 1060 and I have had 2 freezes where it locked up my OS completely and they only happened after 2.2 was released I wanna say both times it happened, was when I was in my ship sitting next to the only base that I built in Trinity Sanctum on the side of the two wharfs . They happened really far apart so I really didn't worry about it. This probably doesn't help much but it might show that it's doesn't have to do with just the RTX cards or maybe it does. This was also after I download nvidias latest driver, the one that came out in feb or march not sure on the date with that one.

I hopes this helps as well. If you need anymore info just let me know but I think that is almost all that I remember.

[CBJ]

The game itself cannot lock up your entire PC. Windows doesn't allow normal applications to do this. Only driver-level or hardware issues can do that.

[Alan Phipps]

@ uscpeterson: Adding to what CBJ said, your issue (OS lockup) is totally different to the OP's random game freezes that he can navigate back to desktop from. You also have different graphics hardware. Please start your own Tech Sp thread if necessary.

[uscgpeterson]

oh I did not know that well that is good to know. But its only happened twice if it continues I will make a thread. Thank you for that info!

[Chimerak]

You earlier confirmed that issue seems to be specifically with the Nvidia RTX cards and their drivers - how do you think Egosoft can fix that sort of problem with a 3rd party product? Have you been reporting your confirmed issue with X4 and RTX/driver back to Nvidia?

If you think your current freeze issues are different than before then you may have to start this whole Tech Sp process all over again and provide fresh system information. Sorry.

I posted this issue on msi and nvidia tech support pages - X4 is only one game where im having any issue. Anyway those crashes seems different, so i will start collecting actual data about problem and provide new informations.

Also, I dont know if its normal, but when im playing X4 in debug mode with logger window enabled i have over 1000 erros on startup - most of them are missing textures or errors while loading possitions of NPC ships.

[valos]

randomly freezes when the game save, but you don't know it since your in another menu (building ship for exemple)

[Chimerak]

I wouldnt bee too sure its an RTX issue..
I havent had a crash or lockup since 2.2 was released and between 2.0 to 2.2 I went from a 970 to rtx2060 and no problems.
So I wouldnt focus on the Nvidia RTX as the cause...hope this helps

Is your GPU manufacturer MSI? Does your RTX 2060 have RTX 2070 chip?
I tested my old SAPPHIRE r9 380 nitro card and no issues in X4, i tried MSI GTX 1080 and no issues, i tried GIGABYTE RTX 2070 windforce and boom game freezes. My main GPU is MSI RTX 2070.
Since buying my RTX 2070 i tested over 40 games, no issues of any kind (just x4), so i hope you wouldnt be suprised that im sticking with it must me somehow related to my new GPU. No errors in logs, no errors in debug tools, no WHEA errors, no overheating, nothing

[SPiDER]

No its the EVGA XC gaming version...( still no crashes yet either...altho since 2.21 and after playing for 3-4hrs the fog of war and hexagrid display disappears from black hole sun....apart from that no anomlies )