8.0 HF3 keep randomly crash

[jimrdg]

Not modified, after 8.0 and all dlcs, it keeps crash randomly while doing nothing specific, and no dump file was created only application crashing events found in window event viewer, no crash windows pop up, just game freeze and close after few sec.
Here is the link for the save : https://www.dropbox.com/scl/fi/34g2enan ... f4tpc&dl=0
and link for the DxDiag : https://www.dropbox.com/scl/fi/ex1dvd9s ... che6i&dl=0
Log Name: Application
Source: Application Error
Date: 10/22/2025 9:37:10 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: ALPHA\JimRdg
Computer: Alpha
Description:
Faulting application name: X4.exe, version: 8.0.0.0, time stamp: 0x68f0e9ad
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff680560064
Faulting process id: 0x879C
Faulting application start time: 0x1DC43CFCE0BFA10
Faulting application path: G:\steam\steamapps\common\X4 Foundations\X4.exe
Faulting module path: unknown
Report Id: 32aef8e7-6fdd-43ed-9d28-42f29e2eff62
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-10-23T04:37:10.4860447Z" />
<EventRecordID>45618</EventRecordID>
<Correlation />
<Execution ProcessID="6920" ThreadID="33172" />
<Channel>Application</Channel>
<Computer>Alpha</Computer>
<Security UserID="S-1-5-21-4267062455-1649943918-1681467308-1001" />
</System>
<EventData>
<Data Name="AppName">X4.exe</Data>
<Data Name="AppVersion">8.0.0.0</Data>
<Data Name="AppTimeStamp">68f0e9ad</Data>
<Data Name="ModuleName">unknown</Data>
<Data Name="ModuleVersion">0.0.0.0</Data>
<Data Name="ModuleTimeStamp">00000000</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">00007ff680560064</Data>
<Data Name="ProcessId">0x879c</Data>
<Data Name="ProcessCreationTime">0x1dc43cfce0bfa10</Data>
<Data Name="AppPath">G:\steam\steamapps\common\X4 Foundations\X4.exe</Data>
<Data Name="ModulePath">unknown</Data>
<Data Name="IntegratorReportId">32aef8e7-6fdd-43ed-9d28-42f29e2eff62</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Error
Date: 10/19/2025 11:46:16 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: ALPHA\JimRdg
Computer: Alpha
Description:
Faulting application name: X4.exe, version: 8.0.0.0, time stamp: 0x68f0e9ad
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff7afbd0064
Faulting process id: 0x6900
Faulting application start time: 0x1DC418AACA791FC
Faulting application path: G:\steam\steamapps\common\X4 Foundations\X4.exe
Faulting module path: unknown
Report Id: 5057481b-9836-432f-a7b9-48553ebb4097
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-10-20T06:46:16.2555297Z" />
<EventRecordID>45149</EventRecordID>
<Correlation />
<Execution ProcessID="16404" ThreadID="26792" />
<Channel>Application</Channel>
<Computer>Alpha</Computer>
<Security UserID="S-1-5-21-4267062455-1649943918-1681467308-1001" />
</System>
<EventData>
<Data Name="AppName">X4.exe</Data>
<Data Name="AppVersion">8.0.0.0</Data>
<Data Name="AppTimeStamp">68f0e9ad</Data>
<Data Name="ModuleName">unknown</Data>
<Data Name="ModuleVersion">0.0.0.0</Data>
<Data Name="ModuleTimeStamp">00000000</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">00007ff7afbd0064</Data>
<Data Name="ProcessId">0x6900</Data>
<Data Name="ProcessCreationTime">0x1dc418aaca791fc</Data>
<Data Name="AppPath">G:\steam\steamapps\common\X4 Foundations\X4.exe</Data>
<Data Name="ModulePath">unknown</Data>
<Data Name="IntegratorReportId">5057481b-9836-432f-a7b9-48553ebb4097</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>

[CBJ]

Without crashdumps it's hard to be sure, but it seems likely that you've fallen victim to the Intel 13th/14th generation CPU fault. You may be able to fix this with a BIOS update, as long as it hasn't progressed far enough to damage the CPU itself.

[jimrdg]

Without crashdumps it's hard to be sure, but it seems likely that you've fallen victim to the Intel 13th/14th generation CPU fault. You may be able to fix this with a BIOS update, as long as it hasn't progressed far enough to damage the CPU itself.

Thanks for the advice, i will try it first and see how it goes

[Scoob]

As a sanity check, it's worth doing a verify of the game folder, just in case.

I did try to load your save, but get a "Missing Extension" error.

Missing, old or disabled extensions:
- Multiverse Team Seasons (ego_dlc_ventures - 1.25) missing.

I don't even know what that is, I have all the DLC...well, except that one. Do I have to sign up for Ventures for it to be installed or something?

Edit: I just read elsewhere that this DLC was explicitly for Beta testing, and isn't supposed to be used in a regular game... could it be causing crashes as it's not intended for regular play?

[Imperial Good]

i9-13900K

That model of CPU is well known to have major stability and degradation issues on older BIOS/UEFI versions. Make sure your motherboard BIOS/UEFI are up-to-date. If not caught soon enough the CPU might be permanently damaged and either require manual underclocking or even replacement. CBJ has already mentioned this but I feel that I should reiterate it as it is an extremely common issue that I have seen many people with these high-end CPUs suffer from across many different games.

[jimrdg]

As a sanity check, it's worth doing a verify of the game folder, just in case.

I did try to load your save, but get a "Missing Extension" error.

Missing, old or disabled extensions:
- Multiverse Team Seasons (ego_dlc_ventures - 1.25) missing.

I don't even know what that is, I have all the DLC...well, except that one. Do I have to sign up for Ventures for it to be installed or something?

Edit: I just read elsewhere that this DLC was explicitly for Beta testing, and isn't supposed to be used in a regular game... could it be causing crashes as it's not intended for regular play?

i think it might has something to do with timeline

[jimrdg]

i9-13900K

That model of CPU is well known to have major stability and degradation issues on older BIOS/UEFI versions. Make sure your motherboard BIOS/UEFI are up-to-date. If not caught soon enough the CPU might be permanently damaged and either require manual underclocking or even replacement. CBJ has already mentioned this but I feel that I should reiterate it as it is an extremely common issue that I have seen many people with these high-end CPUs suffer from across many different games.

i just updated all driver, bios/UEFI. and it still happens. it only happens after the 8.0 updates though, previously it works fine. since x4 not generated any crash report on it own, so i checked the windows event viewers it only give me a exception code: 0xc0000005, Access Violation error indicating a program tried to access memory it shouldn't have, often caused by corrupt system files, faulty hardware like RAM, outdated drivers, or software conflicts. so i think if it is not the CPU's problem it might have been something to do with conflict with other apps, or something similar, but still trying to figuring it out.