black screen no sound with pointer when game starts

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kwauters73
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Joined: Wed, 1. Feb 23, 13:55

black screen no sound with pointer when game starts

Post by kwauters73 » Wed, 1. Feb 23, 14:07

I only get a black screen when the game starts with a mouse pointer.
There is no dump file in the folder.

The game used to run fine.

I made a file for the vulkan and directx but can't see an attachment button

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chew-ie
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Re: black screen no sound with pointer when game starts

Post by chew-ie » Wed, 1. Feb 23, 14:13

kwauters73 wrote:
Wed, 1. Feb 23, 14:07
I made a file for the vulkan and directx but can't see an attachment button
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kwauters73
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Joined: Wed, 1. Feb 23, 13:55

Re: black screen no sound with pointer when game starts

Post by kwauters73 » Wed, 1. Feb 23, 15:09

Version and language: version 9943034 English
Whether or not your game is modified using any third party scripts or mods, no scripts or mods
Game start being played. not visible
Exact nature of the problem, Game start with balck screen en green mouse pointer, no sound
Any possibly relevant changes you have made to your game, system, or software before the issue occurred. Game used to work but stopped working after possible driver update.
Your system specifications in the form of a DxDiag report and vulkaninfo (see this Wiki entry). see url

Alan Phipps
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Re: black screen no sound with pointer when game starts

Post by Alan Phipps » Wed, 1. Feb 23, 15:22

Your system and drivers look OK. Have you verified your X4 game installation?

I don't quite understand your stated game version of 9943034 as the current release version 5.10 HF3 is 479084 and the current public beta 6.00 beta 2 is 492699.

I see you are having several Windows Defender time-out issues. It may be worth excluding the X4 gamefiles and save folders from Windows Defender checking in case that is what is hanging up.

You are using several Samsung SSDs and so I recommend that you do not use Samsung Magician with X4 if you are. I know that some very new Samsung SSD such as the 990s have been having issues with X4 (link).
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