Fatal Error when starting X4 - solved

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baerdesklopapies
Posts: 295
Joined: Wed, 7. Jul 04, 20:25
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Fatal Error when starting X4 - solved

Post by baerdesklopapies » Sat, 16. Oct 21, 23:23

o/

I´m getting this error after Windows is booted and i try to start X4 (Steam): https://imgur.com/a/E396sly
It happens too when the PC is idle 10 or 20 min after Windows has booted.

Strange thing is when i open "JoyToKey" (T1600m joystick keybindings for the poti), X4 is starting and running normal.
I have try to disconect the T1600m, restart the PC and start X4 but the error occurs too.

The browserwindow with a troubleshooting page is not opening.

I think the quirk is on my side, maybe some driver issues, i just post this for refence.

o7

Game Version: 4.10. (458643)
Windows 10 build 19041. 1288 (winver)
AMD Graphics Driver Version: 21.9.2 (it has happens sometime on the previous version too but there was no way to reproduce the error)

CBJ
EGOSOFT
EGOSOFT
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Re: Fatal Error when starting X4

Post by CBJ » Sun, 17. Oct 21, 00:12

There almost certainly are driver issues, but we need a vulkaninfo and DXDiag as requested at the top of the forum to have any hope of offering sensible advice.


BaronVerde
Posts: 477
Joined: Wed, 16. Dec 20, 21:26
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Re: Fatal Error when starting X4

Post by BaronVerde » Sun, 17. Oct 21, 02:34

Google wants me to sign in, but I have no google account, so I can't read the files.

vkQueueSubmit reports it is out of device (gpu) memory. That may be a hint.

Code: Select all

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Alan Phipps
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Re: Fatal Error when starting X4

Post by Alan Phipps » Sun, 17. Oct 21, 09:54

Please make your link public sharing for download access.
A dog has a master; a cat has domestic staff.

baerdesklopapies
Posts: 295
Joined: Wed, 7. Jul 04, 20:25
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Re: Fatal Error when starting X4

Post by baerdesklopapies » Sun, 17. Oct 21, 15:44

Huh? it should be public. I changed the setting again and test it with no login.
Should be working now but please inform me if not.

o7

Alan Phipps
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Re: Fatal Error when starting X4

Post by Alan Phipps » Sun, 17. Oct 21, 16:23

Thanks for the change.

Looking at the DxDiag Windows Error Reporting, two issues are CLR20r3 issues with X4 Builder.exe (which are usually corrupt application/registry issues with that 3rd party X4 station and complex calculator) and two are AppCrashes with Radeonsoftware.exe which is your graphics driver having issues. The rest of your reported errors do not appear to be related to X4 as far as I can tell.

Those may give you areas to look further into.
A dog has a master; a cat has domestic staff.

baerdesklopapies
Posts: 295
Joined: Wed, 7. Jul 04, 20:25
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Re: Fatal Error when starting X4

Post by baerdesklopapies » Sun, 17. Oct 21, 16:55

As i said the issue is on my side, idk what happening but the crash it is not relatet to the X4 Builder (it happens before too).
Sometimes when i start OBS the Readeon driver crashes too (screens going black and few sec after, Readeon software reporting a Driver Timeout without any error code. Happen a few times yesterday now everthing is ok)
I have tryed to deinstall Radeon Driver and reinstall but this did not fix it.
I dont think its X4. but so far its the only software that has reportet an issue/crash. As long as this is the only one and i can temporarily fix it easy way everthing is ok.

Thanks for your help.

o7

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