Just bought x4, runs like trash, please help

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Locriana
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Just bought x4, runs like trash, please help

Post by Locriana » Mon, 3. Oct 22, 03:58

I just purchased x4 steam version with dlcs. It runs like complete unplayable trash on my new pc laptop: amd ryzen 9 5900 hs, rtx 3070, 16 g ram, 16 g vram.
What is going on here? The frame rate is absurdly low. Unplayable.
What can I do to make my purchase work here?

Fulgrymm
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Joined: Fri, 25. Jun 10, 05:12
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Re: Just bought x4, runs like trash, please help

Post by Fulgrymm » Mon, 3. Oct 22, 04:08

I would recommend registering your game so you can have access to the Technical Support forum. And from there, you can get more specialized help than what you would get in the general forum.

Locriana
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Joined: Mon, 3. Oct 22, 03:45

Re: Just bought x4, runs like trash, please help

Post by Locriana » Mon, 3. Oct 22, 04:20

It’s on steam. I don’t know how to ‘register’ it beyond that.

Falcrack
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Re: Just bought x4, runs like trash, please help

Post by Falcrack » Mon, 3. Oct 22, 04:22

What sort of fps are you experiencing? There is an in-game fps counter you can check, or use Steam fps counter. Note that when the map is open, the fps tends to be much lower, because the map is very CPU intensive.

Locriana
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Joined: Mon, 3. Oct 22, 03:45

Re: Just bought x4, runs like trash, please help

Post by Locriana » Mon, 3. Oct 22, 04:30

Like 3 frames per second. Literally. I have not been to a map. I know nothing about any map because I cannot get past just starting in the room and the extremely jerky attempt to move. This is not just and unpleasantly low frame rate, it’s unplayable.

LughC
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Re: Just bought x4, runs like trash, please help

Post by LughC » Mon, 3. Oct 22, 04:32

Wait why did you buy all the dlc before even seeing if you could run the game?

Locriana
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Joined: Mon, 3. Oct 22, 03:45

Re: Just bought x4, runs like trash, please helper

Post by Locriana » Mon, 3. Oct 22, 04:36

I never had this kind of trouble with a game. This is a gaming laptop, nothing else is running. I run high-end games all the time, with never a temperature problem, or any other kind of problem. I tried ‘running as administrator’, so directly from exe, and that’s no better. Drivers are up to date. i have a normal antivirus program which doesn’t bother any other game.
im not in any scenario, because it runs too poorly to do anything but barely move jerkily around the first spawn room.
i should add that my partner got this game at the same time and he is experiencing the exact same problem. Similar laptop but older, and not as advanced graphics card.

Locriana
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Joined: Mon, 3. Oct 22, 03:45

Re: Just bought x4, runs like trash, please help

Post by Locriana » Mon, 3. Oct 22, 04:36

LughC wrote:
Mon, 3. Oct 22, 04:32
Wait why did you buy all the dlc before even seeing if you could run the game?
A bundle deal. I have a very good gaming laptop and this is not a top shelf graphics game. Seriously, why the question? There is absolutely no reason why this should not run for me.

-=SiR KiLLaLoT=-
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Re: Just bought x4, runs like trash, please help

Post by -=SiR KiLLaLoT=- » Mon, 3. Oct 22, 05:06

Locriana wrote:
Mon, 3. Oct 22, 03:58
I just purchased x4 steam version with dlcs. It runs like complete unplayable trash on my new pc laptop: amd ryzen 9 5900 hs, rtx 3070, 16 g ram, 16 g vram.
What is going on here? The frame rate is absurdly low. Unplayable.
What can I do to make my purchase work here?
Check the in-game graphics options and make sure your notebook is using the RTX3070.
When you get 3 fps with a notebook it is because it is using the integrated gpu.
HW Spec:
CPU: Core i9 9900k @ 5.0Ghz - MOBO: MSI Z390-A PRO - RAM: 2x8GB Crucial Ballistix MAX DDR4 4400Mhz CL19 - GPU: nVidia RTX 3070 FE - M.2: Samsung 980 512GB - SSD: Samsung 840 Pro 256GB - Samsung 850 EVO 250GB - Sandisk Plus 240GB – HDD: WD Caviar Black 1TB – WD Caviar Blue 1TB – WD Caviar Black 2TB - PSU: Enermax Liberty 82+ PRO 620w - CASE: iTek Iron Soldier - MONITOR: 27” Acer ED270UP - Windows 10 Pro 64-Bit - KEYBOARD: Logitech G11 – MOUSE: Red Dragon Perdition
My X4 Steam screenshots.

Locriana
Posts: 9
Joined: Mon, 3. Oct 22, 03:45

Re: Just bought x4, runs like trash, please help

Post by Locriana » Mon, 3. Oct 22, 05:20

-=SiR KiLLaLoT=- wrote:
Mon, 3. Oct 22, 05:06
Locriana wrote:
Mon, 3. Oct 22, 03:58
I just purchased x4 steam version with dlcs. It runs like complete unplayable trash on my new pc laptop: amd ryzen 9 5900 hs, rtx 3070, 16 g ram, 16 g vram.
What is going on here? The frame rate is absurdly low. Unplayable.
What can I do to make my purchase work here?
Check the in-game graphics options and make sure your notebook is using the RTX3070.
When you get 3 fps with a notebook it is because it is using the integrated gpu.
That’s the first thing I checked, and it was using the nvidia, not the integrated gas card. So that’s not the problem.

Fulgrymm
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Joined: Fri, 25. Jun 10, 05:12
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Re: Just bought x4, runs like trash, please help

Post by Fulgrymm » Mon, 3. Oct 22, 06:50

On the forum, click where it says Game Registration and link it with Steam. Easy Peasy Lemon Squeezy.

CBJ
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Re: Just bought x4, runs like trash, please help

Post by CBJ » Mon, 3. Oct 22, 09:05

Locriana wrote:
Mon, 3. Oct 22, 05:20
That’s the first thing I checked, and it was using the nvidia, not the integrated gas card. So that’s not the problem.
You might want to check that again. Driver issues can sometimes mean that It can appear to be running on the dedicated graphics card, but actually be running on the integrated one.

Alan Phipps
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Re: Just bought x4, runs like trash, please help

Post by Alan Phipps » Mon, 3. Oct 22, 10:13

Since this is being dealt with in Tech Sp now and appears to be a Bluetooth connectivity issue, this thread may as well be closed.
A dog has a master; a cat has domestic staff.

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