Log inRegister
Startup error 2 - Resolved
Post new topic Reply to topic
View previous topic :: View next topic
Author Message

Joined: 11 Jan 2013
Posts: 864 on topic
Location: The Neverlands
Thank you for registering your game
PostPosted: Fri, 23. Jan 15, 12:28    Post subject: Startup error 2 - Resolved Reply with quote Print

Note: More up-to-date information can be found here:

If this is your first visit to Egosoft Technical Troubleshooting, then please read the Introduction.

Problem Description

The specific crash you have experienced appears to be related to Steam not being able to initialize. The message box that appeared describes in more detail which particular issue you have encountered.

Update 13.03.2015:

In rare circumstances this error can still happen. One user resolved the issue by switching to the Steam client beta branch.

Error Code 2: Failed to initialize Steam interface.

If you experience this issue, please contact us by mailing crash@egosoft.com with subject "DD-98986 error 2" and including the information requested below:
  1. Your DXDiag report.

  2. Your Steam logs.

    These are normally located under [SteamDirectory]\logs

  3. (Optionally) Your Steam Community name.

    Note that this is not required, but will help us analyse the issue with the help of our official contacts at Steam support.


The Steam update on 2015-01-19 contained a fix for this issue: "Fixed a crash preventing 64-bit Steamworks games from launching on older AMD processors"

If you still experience the issue, verify you have the latest steam-update installed. You can determine which steam version you have by running it and looking in the menu "help/about steam". If the problem persists, contact us at crash@egosoft.com with subject "Startup error 2".

Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic Reply to topic
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum
Control Panel
Login Data
The time now is Mon, 24. Sep 18, 03:20

All times are GMT + 2 Hours

[ Disclaimer / Impressum ] | [ Privacy Policy / Datenschutz ]

Board Security

Copyright © EGOSOFT 1989-2018
Powered by phpBB © 2001, 2005 phpBB Group
Template created by Avatar & BurnIt!
Debug: page generation = 0.45236 seconds, sql queries = 15