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Report# DD-104668 - Font/Language crash - Feedback Request
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rboerdijk
EGOSOFT
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Joined: 11 Jan 2013
Posts: 679 on topic
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PostPosted: Tue, 16. Dec 14, 15:46    Post subject: Report# DD-104668 - Font/Language crash - Feedback Request Reply with quote Print

If this is your first visit to Egosoft Technical Troubleshooting, then please read the Introduction.



Problem Description

The specific crash you have experienced appears to be related to missing fonts.



Feedback requested

We would like to know if you modified the language version of the game. If not then please verify your game files in the Steam client to ensure that all files are valid.

1. In Steam, go to the "Library" section and select "X Rebirth".
2. Right-click on "X Rebirth" and select "Properties".
3. Click on "Local Files" and "Verify Integrity of Game Cache...".
4. Wait for the verification to complete before running the game again.

If you still experience this issue, please let us know by mailing crash@egosoft.com with subject "DD-104668" with the following information:
• The language version of the game that you have.
• What local modifications you have, if any.
• Whether your installation folder name contains any non-ASCII characters.
• Any other information you think could be useful for us to resolve this issue.

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