Report# DD-99129 - Savegame crash - Feedback Request

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rboerdijk
EGOSOFT
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Joined: Fri, 11. Jan 13, 15:26

Report# DD-99129 - Savegame crash - Feedback Request

Post by rboerdijk » Mon, 10. Nov 14, 10:08

If this is your first visit to Egosoft Technical Troubleshooting, then please read the Introduction.

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Problem Description

The specific crash you have experienced appears to be related to the loading of a savegame. You can help us with fixing this issue by providing us with the savegame for further analysis.

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Feedback Requested

You can either click here to upload your savegame to us, or alternatively you can zip the savegame and mail it to crash@egosoft.com with subject "DD-99129" and a short description.

Savegames can be found in the "My Documents\Egosoft\X Rebirth\{steamID}\Save\" folder where "{steamID}" is a string of numbers corresponding to your Steam account ID.

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Resolution

We received multiple savegames exhibiting this problem and in each case the issue was mod-related. These mods added objects to the savegame which could not be loaded any more after uninstalling the mod. X Rebirth v3.0 beta 4 will contain code to avoid the crash on load by "ignoring" the corrupted objects.

If you get this crash but have never used any mods, please contact us at crash@egosoft.com with subject "DD-99129 no mods" and include a savegame and a short description.

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