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Activation - Any other ideas?
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sleepin





Joined: 01 Jan 2009
Posts: 13 on topic

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PostPosted: Thu, 1. Jan 09, 04:35    Post subject: Activation - Any other ideas? Reply with quote Print

So, I just purchased the game through Steam. Installs fine. I go to activate it through Tages and I can't seem to connect to their activation servers, manually (from the HTML file) or automatically.

I've been waiting for an email back from their tech support for a few hours now.

I've already read the sticky here and used forum search btw.

I've connected to a neighbors network and used the activation HTML with the same results. I'm assuming this is most likely an issue with their activation servers.

Anyone else run into this problem and have a solution?

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CBJ
EGOSOFT
EGOSOFT



Joined: 29 Apr 2003
Posts: 34359 on topic

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PostPosted: Thu, 1. Jan 09, 04:57    Post subject: Reply with quote Print

The usual solution is just to wait a bit until whatever problem they are having is cleared.

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sleepin





Joined: 01 Jan 2009
Posts: 13 on topic

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PostPosted: Thu, 1. Jan 09, 05:16    Post subject: Reply with quote Print

This should be good. With it being New Years and all. Oh well, I can't complain.

I read comments about the DRM used, on other forums, before I purchased so I knew what I was getting myself into...

Hopefully those fella's work weekends over at Tages. I'll leave the reply they email me (if they do, I'm assuming they will) if it's helpful in the hopes that it helps any other new purchasers.

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nastilon





Joined: 25 Jul 2004
Posts: 11 on topic

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PostPosted: Thu, 1. Jan 09, 05:17    Post subject: Reply with quote Print

I bought this game off of steam, my credit card was charged, and I cannot activate it because the TAGES online registration is down.

So.. Guess I get to wait till this weekend then?

I'm a bit pissed off about this

I also tried the manual activation but that doesn't work either, as, the tages site is non-functional.

You know what, if I can buy the game 24/7 then the people at tages better be there 24/7 and get the stinking server working. This is insane.

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sleepin





Joined: 01 Jan 2009
Posts: 13 on topic

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modified
PostPosted: Thu, 1. Jan 09, 05:26    Post subject: Reply with quote Print

Yeah, sucks. I feel like I've been flogged for being good.



Last edited by sleepin on Thu, 1. Jan 09, 05:38; edited 1 time in total
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nastilon





Joined: 25 Jul 2004
Posts: 11 on topic

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PostPosted: Thu, 1. Jan 09, 05:29    Post subject: Reply with quote Print

If it doesn't work by tomorrow morning I'm asking for a refund. Nothing against Egosoft but this tages protection just @%#@ed me in the butt for purchasing the game.

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sleepin





Joined: 01 Jan 2009
Posts: 13 on topic

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PostPosted: Thu, 1. Jan 09, 05:35    Post subject: Reply with quote Print

I was just looking for refund options on steam and it doesn't look like you can get one.

I'll email them with the question. Maybe they'll make an exception if there was a lot of purchasers who can't activate a product.

I doubt it though, considering we have a now "used" CD key and the DRM isn't their problem.

https://support.steampowered.com/kb_article.php?ref=4938-WTDF-9465

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EsotericFox



MEDALMEDAL

Joined: 20 Dec 2007
Posts: 1 on topic
Location: Equestria
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PostPosted: Thu, 1. Jan 09, 05:39    Post subject: Reply with quote Print

I hate to say this after being such a huge fan of X3: Reunion, but I agree with everyone else here. I just bought TC from Steam and I find it absolutely unacceptable that I've been unable to activate the game all day.

Not a great way to start my TC experience.


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nastilon





Joined: 25 Jul 2004
Posts: 11 on topic

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PostPosted: Thu, 1. Jan 09, 05:44    Post subject: Reply with quote Print

sleepin wrote:
I was just looking for refund options on steam and it doesn't look like you can get one.

I'll email them with the question. Maybe they'll make an exception if there was a lot of purchasers who can't activate a product.

I doubt it though, considering we have a now "used" CD key and the DRM isn't their problem.

https://support.steampowered.com/kb_article.php?ref=4938-WTDF-9465


You can get a refund. If the goods are not delivered, and you have paid them money, they are legally obligated to refund you.

You don't just give a company free money and then when you don't get the product, let them keep your dollars.

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kiwioz





Joined: 26 Oct 2005
Posts: 14 on topic

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PostPosted: Thu, 1. Jan 09, 05:59    Post subject: Reply with quote Print

Mate same here, just downloaded it last night and i have the identical problem , maybe its there day off, tired over 5 systems, to different providers. no luck.

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sleepin





Joined: 01 Jan 2009
Posts: 13 on topic

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PostPosted: Thu, 1. Jan 09, 06:03    Post subject: Reply with quote Print

Man, wish I would have known people were having problems since last night.

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kiwioz





Joined: 26 Oct 2005
Posts: 14 on topic

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PostPosted: Thu, 1. Jan 09, 06:10    Post subject: Reply with quote Print

same here mate.

i agree with the others guys comment, if they can take our money 24 7 then they can at least have activation servers running 24 7

lets be patient, i was feaking out unitl i saw a few others where having the same problem , maybe 1 st january the srvers where down for a fix up???

it is a pitty as i cant even bu this title in austrlia at the moment

also buying is DVD or DRM they all use tages,

HEY TAGES A BIT MORE INFORMATION like SERVER STATUS would be good.

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Mikobiko





Joined: 30 Dec 2008
Posts: 15 on topic

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PostPosted: Thu, 1. Jan 09, 06:16    Post subject: Reply with quote Print

I had trouble last night trying to activate the game, but It eventually went through after waiting for something like 10min. Just keep spamming the activation and it eventually worked through.

Hope that helps you figure it out ^^

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sleepin





Joined: 01 Jan 2009
Posts: 13 on topic

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PostPosted: Thu, 1. Jan 09, 06:19    Post subject: Reply with quote Print

Haha... wow. A quick google search shows how reliable Tages is:

Link.

Yeah, I've been trying since I downloaded. Guess I'll give up for now.

{Page-stretching link tidied - esd}

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kuroitenshi





Joined: 01 Jan 2009
Posts: 1 on topic

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PostPosted: Thu, 1. Jan 09, 06:32    Post subject: Reply with quote Print

hmm ... I have the same problem. This is what you actually get for using 3-rd party servers and apps to "protect" your games. Got it off Steam also ... and am severely disappointed.

They should at least provide some time limit during which you can play the game like Sacred 2. So we would be able to play even when tages servers are down.

Nothing else to do but to wait and play UT 3 (:

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