X2 the threat doesn't load up on windows 8.1

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leethom
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Joined: Mon, 19. Jan 15, 23:03

X2 the threat doesn't load up on windows 8.1

Post by leethom » Tue, 20. Jan 15, 00:19

Hi,

This is my first post. I'm running windows 8.1 on HP 11 X2 laptop/tablet with 1.6ghz quad CPU and HD Intel graphics (integrated). 4GB ram.

I install X2 and it completes successfully. It's version 1.4 but on trying to start x2 it shows a black window and message "X2 has stopped working". I've tried the patches and running compatibility but the issue remains. Not sure if this works o windows 8.1 and hoping this can be confirmed or a resolution can be found.

Thanks.

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X2-Illuminatus
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Post by X2-Illuminatus » Tue, 20. Jan 15, 00:45

**moved to Technical support forum**
leethom wrote:I install X2 and it completes successfully.
How did you install X2? Did you copy the files, as described in this post? If so, are you sure you copied all necessary files from both CD-ROMs over?

X2 should work fine under Windows 8.1.
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Post by Xenon_Slayer » Tue, 20. Jan 15, 00:55

I've had X2 run on a W8.1 laptop. Can you post your [url=http://www.egosoft.com/support/faq/faq_answer_en.php?answer=610&version=8][b]DX[/b][b]D[/b]iag[/url] please? Is it a X2 install from Steam?

leethom
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Post by leethom » Tue, 20. Jan 15, 09:09

Thank you for your replies. I'll copy over all files as suggested and hopefully it will work. It's a cd that I purchased, both disks are there, 2nd hand not steam.

leethom
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Post by leethom » Tue, 20. Jan 15, 21:34

Tried this twice now and still exactly the same issue. It's really frustrating but I'm going to try again later tonight.

The version I have is 1.4 so I've not installed update 1.2 or 1.4 so I'll try that next. I'm guessing that copying each disc overwrites the content that is already there in folder "X2 - The Threat" and that you install the game first.

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Tue, 20. Jan 15, 21:40

Extract of diag . . .

------------------
System Information
------------------
Time of this report: 1/19/2015, 21:30:14
Machine name: LEEPC
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r4.141028-1500)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 11 x2 Notebook PC
BIOS: F.24
Processor: Intel(R) Celeron(R) CPU N2910 @ 1.60GHz (4 CPUs), ~1.6GHz
Memory: 4096MB RAM
Available OS Memory: 3924MB RAM
Page File: 1988MB used, 3343MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_2188103C&REV_0A
Display Memory: 1792 MB
Dedicated Memory: 96 MB
Shared Memory: 1696 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO305C
Native Mode: 1366 x 768(p) (60.060Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3349 (English)
Driver Version: 10.18.10.3349
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/3/2013 01:21:40, 12150784 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4C71-11CF-997E-8201B7C2C735}
Vendor ID: 0x8086
Device ID: 0x0F31
SubSys ID: 0x2188103C
Revision ID: 0x000A
Driver Strong Name: oem24.inf:5f63e534a222b607:iVLV2M_w81:10.18.10.3349:pci\ven_8086&dev_0f31&subsys_2188103c
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers / HP (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7695&SUBSYS_103C2188&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6498.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 12/5/2013 01:32:36, 551936 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (AnvSoft Virtual Sound Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: anvsnddrv.sys
Driver Version: 1.02.0000.0000 (English)
Driver Attributes: Final Retail
Date and Size: 11/28/2011 14:51:44, 33872 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Stereo Mix (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6498.0000 (English)
Driver Attributes: Final Retail
Date and Size: 12/5/2013 01:32:36, 551936 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Internal Microphone (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6498.0000 (English)
Driver Attributes: Final Retail
Date and Size: 12/5/2013 01:32:36, 551936 bytes
Cap Flags: 0x0
Format Flags: 0x0

---------------------
Video Capture Devices
Number of Devices: 2
---------------------
FriendlyName: HP TrueVision Full HD Rear
Location: Back
SymbolicLink: \\?\usb#vid_1bcf&pid_2c5a&mi_00#7&1269f6bd&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_1BCF&PID_2C5A&REV_1003&MI_00,USB\VID_1BCF&PID_2C5A&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.17217
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21/06/2006 00:00:00
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: HP TrueVision Full HD Rear
Parent: USB\VID_1BCF&PID_2C5A\6&d4fe2f4&0&1
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging

FriendlyName: HP TrueVision Full HD
Location: Front
SymbolicLink: \\?\usb#vid_1bcf&pid_2c59&mi_00#7&12757971&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_1BCF&PID_2C59&REV_1003&MI_00,USB\VID_1BCF&PID_2C59&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.17217
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21/06/2006 00:00:00
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: HP TrueVision Full HD
Parent: USB\VID_1BCF&PID_2C59\6&569cdb1&0&1
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0193
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0193
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0193
FF Driver: n/a

Device Name: HP Wireless Button Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0001, 0x0001
FF Driver: n/a

Device Name: ST_SENSOR_HUB
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0483, 0x91D1
FF Driver: n/a

Device Name: Synaptics Touch Pad V 103u5
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0x2239
FF Driver: n/a

Device Name: Synaptics Touch Pad V 103u5
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0x2239
FF Driver: n/a

Poll w/ Interrupt: No

Alan Phipps
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Post by Alan Phipps » Tue, 20. Jan 15, 23:18

IF you are now sure that you have got all your installation and patches installed correctly but it still does not start, then try running the exe both as an administrator and in XP SP3 compatibility mode.

One thing that I recall, you must apply the complete latest patch *before* you ever try to run the game or you will load the old XP DRM drivers which will not work in OSs later than XP and will need to be disabled and uninstalled.
A dog has a master; a cat has domestic staff.

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Thu, 22. Jan 15, 14:44

Thank you for the advise. I'll retry the install and patches this afternoon and let you know the outcome.

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Thu, 22. Jan 15, 17:51

Hi,

I ran a new install then copied all files across, overwriting files if requested (bearing in mind my version is already 1.4 I didn't install previous versions on top).
Then installed . .
Artificial Life Update
X²: The Threat No Copy Protection 1.4
X²: The Threat Update 1.5

I then ran the app as Administrator and with XP SP3 compatibility.

The exact same issue was seen . . . a black window with "X2 has stopped working. A problem caused the program to stop working correctly"

Stumped now.

Alan Phipps
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Post by Alan Phipps » Thu, 22. Jan 15, 18:54

Have you ticked the box saying "ignore settings .." before you run it?
A dog has a master; a cat has domestic staff.

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Thu, 22. Jan 15, 19:01

I hadn't ticked the box! I'll go through another run as I really want this game to work :-)

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Thu, 22. Jan 15, 19:51

Still no joy :-)

Not sure if the problem could be related to the NT file structure so I'm going to install again on a different non-NT drive.

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Thu, 22. Jan 15, 22:07

Not working still. Did a clean install on a FAT32 drive and exactly the same issue :-(

Open to any suggestions. I disabled antivirus and adware programs and ran exactly the install and overwrite with patches etc.

Hopefully there are some more things I can try.

Thanks for the help so far.

Alan Phipps
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Post by Alan Phipps » Thu, 22. Jan 15, 23:34

"I ran a new install then copied all files across, overwriting files if requested .."

That doesn't really sound like either a clean install (ie having manually deleted the previous attempt gamefolder and all its files before copying from the disks), nor very much like the directions in the thread linked above. They talk there of 'opening' the relevant folders on the disks and copying the files directly from there - there is no mention of any actual 'install stage' using the disks at all.

Also do all patches and updates before trying to run the game or you will load the DRM drivers and cause a crash on running them.

I think the game should be installed (copied) into Program Files (x86) and not Program Files.

Lastly, are you 100% sure that you do have version 1.4 on the disks and that you might not end up missing an update patch should you in fact have an earlier version? (Just double-checking.)
A dog has a master; a cat has domestic staff.

leethom
Posts: 11
Joined: Mon, 19. Jan 15, 23:03

Post by leethom » Fri, 23. Jan 15, 00:21

I stated in my earlier post that I assumed you had to install the game 1st! If this isn't the case then this would be the issue. I'm open to try just copying the cd contents etc. Gotta be worth a try right!

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