X³: TC and AP - Mac support thread

[joe12sol]

Any more work going to be done? Kind of gave up on waiting for just a couple fixes I asked for few months ago, back in September and October. Just a yes or no answer at least would be appreciated please.

[RicoRaceway]

Hi,

I hope this is the right place to post it.
I have the issue where I purchased X3AP from the Mac Store, and would like to get the steam version, as the Mac Store version is no longer available, and also would prefer the one updated by Egosoft.

I found a thread on the forums referring to this issue and the "Mac Support" sticky, however I can't seem to find any information how to move my purchased version to Steam.

Hopefully someone can help me out here.

Best regards,

Rico

[timon37]

Hi everyone,

Good news, I'll get to work on X3 R/TC/AP on mac/linux in about two weeks.
Though I won't have a lot of time, so I'd like to ask all of you to post your current outstanding issues with the game.
Try not to make the posts too long or detailed, e.g. something like:

Crashes after 2 hours, mac 10.7, intel gpu

Textures sometimes get corrupted after changing sector, gentoo stable, amd catalyst 13.3

For now I just need a summary.

[phantomrock2]

Brother we need the Bonus pck features just like the PC version
& for me I would like to see the game come out of beta & for the screen to not go black whn starting

[Psich]

Hi,
I'm on Mac OS X 10.9.
The game crashes directly after firing a boarding pod (no matter what kind of M7 I'm using an in which sector I am).

I have the same problem. Game crash in the moment of launching pods.

Macbook pro early 2011 Core i5 2.3, Intel HD3000, 8Gb ram

[blaughw]

Biggest issue for me is firing boarding pods crashes the game (Mac).

[Eriru Drourojj]

Hi Timon37,

Steam just downloaded an update for AP yesterday but i can't seem to find notes on it, can we get some please or point me in the direction of their location

[joe12sol]

seems most everyone wishes for the boarding to work. Hopefully that ail be the first fix then. Any eta on that fix?

[timon37]

Ok I'm slowly starting on this (takes a while to resetup everything in the office).
The crashes of course have priority, can anyone send me a savegame preferably in space aimed at a ship so that I just have to trigger boarding (and with some salvage insurance)?

EDIT: Ok reproduced and will be fixed for next release

[phantomrock2]

the black screens when starting up & bonus pack features is what I am looking for the most & all plots working correctly

[synik]

Starting a new, non-custom game with build 21 there's no Achievements entry in the menu, and I don't seem to be earning any Achievements (finally got over a billion in my account: nothing).

I've checked for modified tag in the P-P-scroll-down list, and uploaded stats which says not modified.

Is this a known issue, or something to go on the fixing queue? I really don't want to have to ship my saves to parallels or some such hideousness...

Thanks!

[phantomrock2]

After some time of wondering why my logic board on my MACBOOK PRO kept blowing out & my screen having erratic problems & several trips back & forth to two different repair shops I could not figure out what was causing my Mac to act in such a erratic way. After just getting it back from the shop some time ago it was doing just fine (& I hope I have not opened another can of worms) until I opened X3AP & like I remotely feared that something was causing it to do what it was doing I shrugged it off and said that there was no way...

Well I had X3AP opened to the load game lobby for the lack of a better term (today) & the screen split into two & did some of the same symptomatic conditions that had me sending it off to repair about four times under warranty. I am afraid to say that until the game comes out of BETA I will have to remove ALL X-Trilogy games from the MAC I have because something is either burning out video components or frying my logic board. I had been watching the MAC ever since it has gotten out of repair...

[timon37]

@phantomrock2

Hmm that sounds really bad, but theoretically it can't be X3's fault in any way other than it just putting a load on the machine, and any other significant load (e.g. other games) should have the same result.

A friend had a similar issue with his laptop, it would crash when he compiled stuff. He sent it under warranty 3 times and all they did was blow a bit of compressed air at the radiator and send it back saying it was "fixed". Basically the chipset/motherboard was dying, and when it finally died they had to replace it.

Now having said that it's not impossible for it to be X3's semi-fault, as the OS and drivers have bugs and we could be hitting one of them, which could result in the OS crashing.
I guess the main question is if you're doing any other heavy tasks, like playing different games?

If it is a case of us hitting a OS/driver bug then any other demanding games shouldn't result in instability, and the issues should happen only when playing X3, alternatively if it's memory corruption it could also be after playing X3 (rebooting would "clear" any after effects).

[phantomrock2]

However I am still trying to track down what is causing the MAC to do this. Not only have I lost having to play X3 games on MAC but this is also tearing into my music production on the very powerhouse MacBook Pro that I mainly use. I also did not see these problems until after Mavericks was installed. Which also having me to believe if it's the graphics card that is acting up. Sounds like planned obsolescence to me.

[Digital_Dom]

Right. First off, I really have a LOT of love for the X universe.
Now that that is out of the way, i have 2 issues:
Issue the first: The game crashes on start. Every time. I downloaded it via Steam today and it just hasn't worked past the initial startup screen, where I stumbled upon
Issue the second: How was it not important enough to inform people that this is a "public beta testing release"? Nowhere on Steam does it mention this. NOT COOL!!!!!

I'd like to upload the crash information. Haven't figured out how yet. I'd appreciate a little help on that.

My Specs:
Processor 2,16 GHz Intel Core 2 Duo
Memory 2 GB 667 MHz DDR2 SDRAM
Graphics ATI Radeon X1600 128 MB
Software Mac OS X Lion 10.7.5 (11G63)

I realize they're on the weak side but since i've finished the main story quest as a "Humble Trader" before with a friend's disc-based (PC) version over friggin' wineskin i figured the Mac native version would work better. Or at all.
Plus I really do want you guys to have my money. I really, really do. But I do want something in return...
but i really do want the game to work more than the relatively small amount I paid for it...

[timon37]

@Digital_Dom

When it crashes you should get a dialog box asking if you want to reopen, or send a bugreport, if you click the "report" there'll be a textbox with a lot of information, just copy it to pastebin.com (or anywhere) and post a link to it here, then cancel/close that window.

[Digital_Dom]

@timon37: Thanks for the help and the quick response, here's that link: http://pastebin.com/9pTAQA48

[timon37]

@Digital_Dom

I understand the crash happens when you start a new game?
First of all try verifying the game cache (right click on game in library, properties, local files tab).
Do you have X3AP installed? If so check if both are set to the same language.
Also if you have both try verifying the cache for both, until the verifications pass for both. We've had issues with them overwriting each others files, so the verification would always fail for one or the other.

Also when you start the game you should get a steam dialog box asking if you want to run the latest or version 19, I'm guessing both crash?

The crash itself seems to be related to the first video, so a few questions:
- do you see the intro videos (before start menu) correctly?
- when you start a new game do you see the "quote" then the game crashes?
- if you press escape during the quote does the game not crash?
- does it also crash if you start a custom game?

[Digital_Dom]

Hello timon37,
The game crashes after I hit the "Play X3:TC" button in the screen that allows you change graphics settings, shows you the version number, etc (first cdkey window, then version launcher window, then X3 Terran Conflict window, then crash). The screen goes black, cursor is visible, it adjusts the screen, flashes steam in that resolution, flickers between black screen and proper resolution steam once and then informs me that the game process "quit unexpectedly".

Yup, crashes in both versions.

The few questions to your few answers:
-nope, don't see them at all.
-don't see that either.
-doesn't get that far.
-haven't been able to try.

Thanks for the effort. do appreciate it

EDIT: did that compiling thing too - no issues. it's all there

[timon37]

@Digital_Dom

Ok, then try changing a few things in the graphics settings:
- windowed mode
- fullscreen without vsync and without Anisotropic filtering and without Antialiasing

The other thing is in Steam right click on X3TC, go to properties, click "Set Launch Options"
in the new dialog just write: -skipintro
With the minus sign, and without any spaces.
If it still crashes with this click the report button and give me the output.

Sorry for putting you through all this testing but it's probably gpu driver related and unfortunately I don't have hardware like that here.