half price Galaxy in WH Smith (uk)

[cappedup]

Is anyone else pig sick of being offered 'good deals' at the till in WH Smiths.. its 2 for one chocolate, 4 tubes of mentos for £1, 48 packs of jelly babies for 50p... etc.. its getting on my nerves so much i might start boycotting the shop.. Problem is its the only place that definitely sells Viz before getting on a train..

what to do?

[CBJ]

Yes, I got sick of that a while back, right about the time they asked me if I wanted to pre-order a Harry Potter DVD when I went in there to buy a newspaper. Do I look like the sort of person who... well, it's obviously a rhetorical question as this is the internet and most of you don't have the foggiest what I look like, but I can assure you I don't!

If we're ranting about selling stuff at the checkout, Tesco are really plumbing the depths at the moment. At every checkout in my local store they have two (count 'em) big signs saying that stamps are available and you just need to ask the person serving you. The person in front of me did just that. Did checkout girl just have to reach down and grab a book of stamps for him? No, she had to bleep a supervisor, wait a couple of minutes for them to turn up, tell them what he wanted, and then wait again while the supervisor walked half way across the store to get the stamps and bring them back. Ridiculous.

[Aro]

If you go there a fair amount say you will buy two if they give you a good deal

[Rapier]

[Java Jawa]

On behalf of everyone who has ever worked in the retail industry on the shop floor, I sincerely apologise to the general public for us trying to shaft goods upon you against both our and your wills. Seriously,the huge majority of shop staff don't want to do it, it's the marketing bods at corporate head offices who come up with crap like that for most chain stores.

At Debenhams it was becoming a serious problem. Customers told me to my face that they would never shop at a Debenhams again because we tried to sell them so much crap at the till. It's part of why I left the company.

[Rapier]

Yeah, that was really fun when they had you mis-selling payment protection with the store card! (Don't worry, I don't hold it against the shop floor workers)

I once got to the till in Debenhams, after queueing for five minutes and still with a long queue behind, and I was asked if I wanted to sign up for a store card. That would have taken another five minutes without the member of staff being able to serve the people behind. Fortunately, the section manager was just passing so I was able to point out directly that it was inappropriate to be offering the store cards with only two staff on the tills and such a long queue, to nods and murmers of support from the shoppers behind. Sure enough, the diktat from above was that it had to be offered to every customer and no-one on the floor had the authority to use their own judgement.

I also tend to avoid Debenhams now.

[MGA]

Sometimes at work we score point on offering decent service to customers. One will pose as a mystery customer to see how we are doing.

Sometimes though I wonder if it's worth it, we can lose points simply for the driver not smiling. No smile? What next? A my little pony inspired background to appear while we hand over the order?

[DeadlyDarkness]

it's the persistence of it that irritates me. I went to buy my lunch at this one Tesco shop twice a week for 2 years and the following thing happened every time I went to pay for it:

"Do you have a clubcard?"
"No"
"Would you like one?"
"No"

And now I've moved, and the only damn shop nearby is... you guessed it... a Tesco.

[apogee]

Local WH Smith (doing their bit for the fight against obesity)
Do you want two terry's chocolate oranges for the price of one.
-No.

Local Bank, whilst paying a bill.
You haven't seen an advisor for a while I can make an appointment if you like..
-No, (if you can see my balance, then it will show overdrawn, all he/she could do is to tell me to stop spending my money.)
Are you sure.... No!

Any Shoe shop
You need to have this spray that will protect the shoe against water.
-No thanks.

Any fast food outlet (KFC for example)
Me- I'd like a LARGE zinger tower meal please....
kfc bod - What drink would you like?
Me- Pepsi (or whatever)
kfc bod - Would you like to make that meal large?
Me- Yes (but if you had been listening I've already asked for that!!!!!)

Oh on another point, why is it that in Subway when i order a foot long turkey and bacon, that when i come to pay, they always charge me a different amount, it can cost anything between £4.80 and £5.28!

[cappedup]

[Psychoclops]

[Aro]

[Tsar_of_Cows]

And the sad truth is that this works as marketing or they wouldn't do it. So we can moan all we like but there are people out there who get to the till, get offered a "Heart attack Sized" bar of chocolate for 50p and then buy it.

Though I have noticed the subway thing - I think the person at the till is just guessing what was in your sandwich, so the price you pay is proportionate to how good an eye for sandwich fillings they have. And there's always some sort of deal going on which further alters the price, so they probably just punch in some random amount that seems about accurate. Subway is probably loosing millions of dollars a day due to that.

[cappedup]

[pjknibbs]