X²: Crash on Saya Kho cutscene, Priest Rings.

Ask here if you experience technical problems with X³: Reunion, X²: The Threat, X-Tension or X-Beyond The Frontier

Moderators: timon37, Moderators for English X Forum

Post Reply
Kom-Pav
Posts: 2
Joined: Sun, 23. Feb 20, 10:03

X²: Crash on Saya Kho cutscene, Priest Rings.

Post by Kom-Pav » Wed, 26. Feb 20, 12:26

Hello all!

I'll cut straight to business. My problem takes place when playing through the plot, specifically after having spoken to Manckossak. I've managed to gather that straight after this, Saya Kho is meant to fly through a jump gate and contact you - the latter part of this results in a crash for me. I am playing a completely vanilla build on Windows 10, and I am playing the latest Steam version. In keeping with the established guidelines for bug reporting, both my error message and my DXDiag are as follows:

Description
Faulting Application Path: S:\Program Files\Steam\steamapps\common\X2 - The Threat\X2.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: x2.exe
Application Version: 1.5.0.0
Application Timestamp: 46d806c3
Fault Module Name: x2.exe
Fault Module Version: 1.5.0.0
Fault Module Timestamp: 46d806c3
Exception Code: c0000095
Exception Offset: 000101c0
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8ce9
Additional Information 2: 8ce951c348e451db2ccb677ccea4d7bf
Additional Information 3: 92ab
Additional Information 4: 92ab7fb5ea0ce925cd5e1d143cce35e6

Files that help describe the problem
WERInternalMetadata.xml
-----------------------------------------------------

For ease on the eyes, I've posted a link below to download the DXDiag.txt file.
Essential details are:

------------------
System Information
------------------
Time of this report: 2/26/2020, 20:13:20
Machine name: PAVLE-PC
Machine Id: {A1B1E968-B2AD-4645-9E61-C6F99B1FD7CE}
Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B360M AORUS Gaming 3
BIOS: BIOS Date: 07/13/18 14:55:36 Ver: 05.0000D (type: BIOS)
Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz (12 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16316MB RAM
Page File: 10636MB used, 16615MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1050 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 1050 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_372A1458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12176 MB
Dedicated Memory: 4018 MB
Shared Memory: 8158 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
Monitor Model: Acer XB240H
Monitor Id: ACR041B
Native Mode: 1920 x 1080(p) (60.000Hz)

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: X2.exe
P2: 1.5.0.0
P3: 46d806c3
P4: 24f5
P5: 67246080
P6:
P7:
P8:
P9:
P10:


+++ WER1 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: x2.exe
P2: 1.5.0.0
P3: 46d806c3
P4: x2.exe
P5: 1.5.0.0
P6: 46d806c3
P7: c0000095
P8: 000101c0
P9:
P10:


+++ WER2 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: x2.exe
P2: 1.5.0.0
P3: 46d806c3
P4: x2.exe
P5: 1.5.0.0
P6: 46d806c3
P7: c0000095
P8: 000101c0
P9:
P10:

(Further entries are my attempts to fix & re-attempt the scene in-game.)

Full DXDiag
https://mega.nz/#!WhgFkAwA!rV9V-CgFSE9W ... OmXi2L-NLU

I have been on this run for 3-4 days now, primarily trading and accumulating capital. I have established upwards of a dozen factories and own a sizable merchant fleet of Demeters, enjoying a steady stream of income.
I flew to Priest Rings in an Argon Centaur, paired with a Disco - the Disco being the ship I'd be making the trade in.

If there's anything else anyone requires to help me effectively, I'll be happy to oblige.

Alan Phipps
Moderator (English)
Moderator (English)
Posts: 21081
Joined: Fri, 16. Apr 04, 19:21
x4

Re: X²: Crash on Saya Kho cutscene, Priest Rings.

Post by Alan Phipps » Wed, 26. Feb 20, 13:20

Hello. Unfortunately the crash/apphang reports are pretty generic and don't help much to identify the exact issue.

There are a few things you could try:

1. Have you verified the X2 game install through Steam?

2. You have many sound devices and drivers working in parallel. Disable any you don't use in Device Manager, Sound/Audio Devices (right-click on a device in the list for an enable/disable pop-up).

3. You have a modern graphics card and OS and this is an old XP-era game now. Try changing graphics card control panel options, especially the newer and more powerful processing options, and see if anything helps. You could even try updating, reinstalling, or rolling back the graphics driver and see if that helps.

Good luck.
A dog has a master; a cat has domestic staff.

Post Reply

Return to “X³: Reunion, X²: The Threat, X-T and X-BTF - Technical Support”