I can't log in to the game - Resolved.

damirek · Post by **damirek** » Fri, 4. Aug 23, 19:55

I can't log in to the game, it says that I can't connect to the Internet. Nick and password are correct.

Post by **Alan Phipps** » Fri, 4. Aug 23, 23:27

Similar to anything in this thread? More information is needed if you want to receive useful advice and assistance.

sirprosik · Post by **sirprosik** » Sat, 5. Aug 23, 01:24

I just reset my password on the site and in the game I was logged out.
Running Linux here after re-inputting the Username and Password I am unable to login as well.
I double checked on that computer via Firefox I was able to login to the forums.

I am getting unable to connect and under Venture extension installed yes, version 1.22.
Extension Status An error occurred with extension validation.
I have the pull down Check for downloads set to Automatic downloads.

Is this down perhaps because of the double loot awarded when logging in on a single save game?

Pimpace · Post by **Pimpace** » Sat, 5. Aug 23, 06:10

https://moonlightstudio.org/downloads/S ... 060453.jpg

Some kind of downtime???

Even https://www.egosoft.com/ cannot accessible. Weird. Forum server seems OK.

alt3rn1ty · Post by **alt3rn1ty** » Sat, 5. Aug 23, 09:56

6.20 beta 6

I have the same issue.
.

|-|Mohawk|-| · Post by **|-|Mohawk|-|** » Sat, 5. Aug 23, 19:41

I am also unable to log in. Last night I couldn't access the Egosoft website either so I thought maybe they were just down. But today I can access the website, but I still can't log in.

|-|Mohawk|-| · Post by **|-|Mohawk|-|** » Sat, 5. Aug 23, 19:42

|-|Mohawk|-| wrote: ↑
Sat, 5. Aug 23, 19:41
I am also unable to log in. Last night I couldn't access the Egosoft website either so I thought maybe they were just down. But today I can access the website, but I still can't log in.

Log into the game, that is. Obviously I am logged into the website.

Post by **CBJ** » Sun, 6. Aug 23, 12:37

The server was down. We're not sure why, but it's been restarted and seems to be working now.

alt3rn1ty · Post by **alt3rn1ty** » Sun, 6. Aug 23, 13:06

Yep, that solved it

.

Pimpace · Post by **Pimpace** » Tue, 15. Aug 23, 08:04

CBJ wrote: ↑
Sun, 6. Aug 23, 12:37
The server was down. We're not sure why, but it's been restarted and seems to be working now.

Hello! The same thing is happening again. Unable to connect ingame online features, https://www.egosoft.com/ cannot accessible.

Post by **CBJ** » Tue, 15. Aug 23, 11:49

Yes, there was another server issue overnight. We are talking to the hosting service to try to work out why this is happening, but so far they haven't identified a cause.

egosoft.com

egosoft.com

I can't log in to the game - Resolved.

I can't log in to the game - Resolved.

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Re: I can't log in to the game - Resolved.