sudden game shutdown or shutdown of graphics - Graphics card below min spec.

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Sordinco
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sudden game shutdown or shutdown of graphics - Graphics card below min spec.

Post by Sordinco » Tue, 24. Mar 20, 21:32

Hi my inglish it´s no so good. first y have beta 9 and i dont´t have any script or moding.

3- sudden game shutdown or shutdown of graphics

There are two moments when the game suddenly closes.
One is when the encyclopedia of a module is accessed from the construction plan of a station and then you want to return to the construction plan suddenly it closes or at same tame graphics shut down

https://youtu.be/mx5pdOUObQo

the same is the problem when you open the description of a mision and you want to return to the map visual. you want to play 10 min for watchs this errors.

save game: https://drive.google.com/open?id=1Ga3IV ... r7t4o5Mkzs

florianlt
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Re: sudden game shutdown or shutdown of graphics

Post by florianlt » Wed, 25. Mar 20, 09:40

Cannot reproduce. Please post your dxdiag and vulkaninfo as explained in here

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MegaJohnny
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Re: sudden game shutdown or shutdown of graphics

Post by MegaJohnny » Wed, 25. Mar 20, 13:36

I got the exact same graphical glitch as in the video at one point:
  • The bottom right corner of the screen showed more or less the correct information
  • All other parts of the screen showed what seemed to be an old frame, which was flickering black
It happened when I pressed Delete to close the map menu while on the Ring highway in Argon Prime. I don't think it can be reproduced by save, as it only happened once and then never again. Hope Pastebin is OK for my diagnostic info :)

DxDiag: https://pastebin.com/st6QEaH7
Vulkaninfo: https://pastebin.com/iw8nMUCn

CBJ
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Re: sudden game shutdown or shutdown of graphics

Post by CBJ » Wed, 25. Mar 20, 13:39

What graphics settings are you using? Can you upload your config file too, please?

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MegaJohnny
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Re: sudden game shutdown or shutdown of graphics

Post by MegaJohnny » Wed, 25. Mar 20, 14:00

Sure thing :) here's my config.xml: https://pastebin.com/GBSLSw0g

Sordinco
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Re: sudden game shutdown or shutdown of graphics

Post by Sordinco » Thu, 26. Mar 20, 01:46

hi i work today sory for not write at moment. i want to lern all for help egosoft ;)...
in the moment you back to the plan of contruction or the game exit or they have a graphic problem.

Another save https://drive.google.com/open?id=1f6Pz7 ... jvrfRDm2sE
1920 x 1080 pixels
DXDiag https://pastebin.com/M5K88Hg1
vulkaninfo https://pastebin.com/rjNghMU8

CBJ
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Re: sudden game shutdown or shutdown of graphics

Post by CBJ » Thu, 26. Mar 20, 02:03

Sordinco wrote:
Thu, 26. Mar 20, 01:46
Card name: NVIDIA GeForce GTX 1050
Chip type: GeForce GTX 1050
Dedicated Memory: 1977 MB
With only around 2GB of memory, your graphics card doesn't meet the minimum requirements for the game; the cards specified in the minimum requirements have at least 3GB. While this doesn't entirely explain the problems you are seeing, it does make problems like this more likely as the game runs out of graphics memory for more complex scenes such as the map. To minimise the chances of it happening you need to make sure you turn down the graphics settings as low as possible, particularly those that are memory-hungry such as texture quality and anti-aliasing.

Sordinco
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Re: sudden game shutdown or shutdown of graphics

Post by Sordinco » Thu, 26. Mar 20, 03:13

CBJ thanks man for help me. I will put a lower textur and anti-aliasing.

Rei Ayanami
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Re: sudden game shutdown or shutdown of graphics

Post by Rei Ayanami » Thu, 26. Mar 20, 07:27

CBJ wrote:
Thu, 26. Mar 20, 02:03
Sordinco wrote:
Thu, 26. Mar 20, 01:46
Card name: NVIDIA GeForce GTX 1050
Chip type: GeForce GTX 1050
Dedicated Memory: 1977 MB
With only around 2GB of memory, your graphics card doesn't meet the minimum requirements for the game; the cards specified in the minimum requirements have at least 3GB. While this doesn't entirely explain the problems you are seeing, it does make problems like this more likely as the game runs out of graphics memory for more complex scenes such as the map. To minimise the chances of it happening you need to make sure you turn down the graphics settings as low as possible, particularly those that are memory-hungry such as texture quality and anti-aliasing.
Considering that video card manufacturers use a wierd numbering system where a higher number does not neccesarily mean "better" or "more vram" (the GTX 1050 for example has only 2 GB while the 780 has 3 GB) I suggest adding something to the hardware requirements description on the store pages, right now it only says
"Graphics: Nvidia GTX 780/970 or AMD equivalent (Vulkan support required)".
Change it to
"Graphics: Nvidia GTX 780/970 or AMD equivalent (Vulkan support required). At least 3 GB Video Ram required."

Sordinco
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Re: sudden game shutdown or shutdown of graphics - Graphics card below min spec.

Post by Sordinco » Thu, 26. Mar 20, 20:30

i want to probe the game with geforce experience maybe with the optimal configuration all it's good

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