[#116]5.1H2 BUG Traders not able to supply auxiliary ship - Improved in 6.00 beta.

[gorman2040]

Version 5.10 Hotfix 2 + DLC SV, CoH and ToA English
Game is not modified
Game start is budgeted start

In the following savegame, several of my traders are trying to supply CUB and FRF auxilary ships.
They always end up failing(orange icon), it looks like they are unable to dock at the auxiliary.
I can manually dock and trade to those same ships.
I've tried L, M and S ships with similar result.
Those same traders trade fine with stations.

To see the issue, look at auxiliary ships around Tharka's Ravine and traders assigned to the HQ.

https://drive.google.com/file/d/1nZtcmS ... sp=sharing

[Ketraar]

Could you specify in your save which ships you are refering to, its not easely spotted just from your description.

MFG

Ketraar

[j.harshaw]

Thanks for the report and the save.

Tried just waiting for one of your station-based traders to trade with a fleet auxiliary ship in Tharka's Ravine, but none did. Ordered your Demeter subordinate to your HQ to trade with one of them and the docking procedure and subsequent trade worked without a hitch. Were there other steps you took to reliably reproduce the issue?

Also, are you sure the order errors are from failing to dock with the fleet auxiliary ships? Only failed orders I could see on those subordinates have to do with failing to find trades in their designated areas.

[gorman2040]

Could you specify in your save which ships you are refering to, its not easely spotted just from your description.

Apologies, traders AJJ-373 and JEX-888 are stuck trying to dock with FFM-695.

Thanks for the report and the save.

Tried just waiting for one of your station-based traders to trade with a fleet auxiliary ship in Tharka's Ravine, but none did. Ordered your Demeter subordinate to your HQ to trade with one of them and the docking procedure and subsequent trade worked without a hitch. Were there other steps you took to reliably reproduce the issue?

Also, are you sure the order errors are from failing to dock with the fleet auxiliary ships? Only failed orders I could see on those subordinates have to do with failing to find trades in their designated areas.

Thanks for looking into this, I did a few more tests and there might be a mix of different issues and confusion on my part.

Issue #1 L traders trying to trade with auxiliary ship.
As described above, 2 L traders are stuck trying to trade/dock with an auxiliary ship. I may have made it worst as I cancelled (delete all) the trades for JEX-888.
If I trade manually, I see the message "Docking is not possible for this ship" in the trade popup.
Either there is a problem with the cargo drones or L traders shouldn't try to complete trade with auxiliary ships?

Issue #2 S/M ships trading with auxiliary
This one is hard to reproduce.
I gave a manual trade order to BRS-671 to supply EPY-249 and it failed once only, it happened just as the auxiliary changed sector not sure if it is a coincidence or not.

Here is the link to the save showing "unable to reach destination", not sure if that can help but just in case.
https://drive.google.com/file/d/1TMOhTJ ... sp=sharing

You are right, most of the time it works with S/M ships, I may have just been impatient as the ship was trying to land on a moving target and would take longer than on a station.

I hope that helps, let me know if you want me to run other tests.

Cheers

[gorman2040]

Thanks for the report and the save.

Tried just waiting for one of your station-based traders to trade with a fleet auxiliary ship in Tharka's Ravine, but none did. Ordered your Demeter subordinate to your HQ to trade with one of them and the docking procedure and subsequent trade worked without a hitch. Were there other steps you took to reliably reproduce the issue?

Also, are you sure the order errors are from failing to dock with the fleet auxiliary ships? Only failed orders I could see on those subordinates have to do with failing to find trades in their designated areas.

Hi there,

I was wondering if this case will be dropped or if you need more info/testing.

Cheers

[j.harshaw]

Apologies for the long wait.

Issue #1 L traders trying to trade with auxiliary ship.

I've identified a case which could lead to this failing. Improved that case. Should be in a future update.

Issue #2 S/M ships trading with auxiliary
This one is hard to reproduce.
I gave a manual trade order to BRS-671 to supply EPY-249 and it failed once only, it happened just as the auxiliary changed sector not sure if it is a coincidence or not.

This sounds like a timing issue. Improvements have since been made which should prevent this from happening, but can't be sure that your case(s) are covered without a repro. Given the nature of what was described, I do understand that a reliable repro case is difficult.

Thanks for the report and the save.

[gorman2040]

Apologies for the long wait.

I've identified a case which could lead to this failing. Improved that case. Should be in a future update.

This sounds like a timing issue. Improvements have since been made which should prevent this from happening, but can't be sure that your case(s) are covered without a repro. Given the nature of what was described, I do understand that a reliable repro case is difficult.

Thanks for the report and the save.

Thanks for the update and good news, much appreciated.
Looking forward to the next update

[gorman2040]

In the light of the release notes of 6.00 beta 1, I reloaded this save and let it run for a couple hours and didn't experience any problem with said traders. It looks resolved to me. Thanks Egosoft!

[j.harshaw]

Thanks for confirming.

[gorman2040]

Thanks for confirming.

Sorry I think I spoke too soon. I also forgot the testing setup and was looking at the wrong traders.
I'm going to do more testing as the save is right in the middle of stalled transfers so they may need clean conditions to start with.
Will post back here with results.

[gorman2040]

So, I took the first save of this post (save_005) and cleared orders from the two stalled L traders in Tharka's Fall.
After monitoring all the traders subordinate to the HQ (DWZ-825) I noticed similar issues: L, M and S traders would fail orders to FRF and CUB auxiliary ships around the Tharka's Ravine area, including the two previously stalled traders.

What I also noticed:
- S and M eventually succeed trading with auxiliaries as after failing they would look for another trade and cleared the orange failed orders which I believe means they successfully completed a trade? Furthermore, they have no wares in their cargo space.
- L traders don't stall anymore, maybe the fail happen quicker and they just move on to another trade which makes it look like no big deal I can still see the wares in their cargo so they definitely didn't deliver to the auxiliary and also wasted so time trying to do so.
- I caught two fails while they happened and this was exactly when the auxiliary changed sector. This might be related to the issue?
- The auxiliaries don't seem to move in position for the trade which looks like the trader is always trying to catch up to the auxiliary. Maybe also part of the issue?

From my perspective, it is still odd that L traders would try to trade with auxiliaries since trying to manually trade still shows as "Docking is not possible for this ship" in the manual trade window. Edit: I am assuming this may have been fixed in this 6.00 beta which might not be the case based on results.

I can upload a cleaner, up to date save with references as to which ships I'm looking at if needed, let me know.

[CBJ]

I can upload a cleaner, up to date save with references as to which ships I'm looking at if needed, let me know.

Please don't wait to be asked. If you have better saves, please upload them and provide a link.

[gorman2040]

Please don't wait to be asked. If you have better saves, please upload them and provide a link.

Fair enough, I'm not sure it is better but here it is:
https://drive.google.com/file/d/1XFhdhl ... sp=sharing

Check VDY-576 for a failed attempt at trading with an auxiliary.